Vistaprint Reviews | Glassdoor

Vistaprint Reviews

Updated Oct 3, 2019

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Found 441 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
60%
Recommend to a Friend
63%
Approve of CEO
Vistaprint CEO Robert Keane
Robert Keane
32 Ratings
  1. "Solid company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Development Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vistaprint full-time

    Pros

    - Startup backed by a billion dollar company - Great people - Fun atmosphere

    Cons

    - Limited visibility into future changes for the business - Limited growth opportunities

    Vistaprint2019-05-02
  2. Helpful (7)

    "Not for everyone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Negative Outlook

    I have been working at Vistaprint full-time

    Pros

    Plenty of smart, driven and helpful people. Excellent health benefits and reasonable work life balance.

    Cons

    Constant change; re-orgs and shifts in strategy. Vistaprint is public and struggling at the moment. Questionable that there is a real path forward long-term. Be ready for change on a very regular basis. Company culture is also lacking and morale isn't great primarily because of the uncertainty.

    Vistaprint2019-05-03
  3. Helpful (3)

    "vistaprint"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Systems Administrator in Waltham, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vistaprint full-time for more than 5 years

    Pros

    safe working environment agile mindset

    Cons

    a lot of reorganizations and destuffing budget freeze all the time

    Vistaprint2019-05-02
  4. Helpful (9)

    "Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Boston, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time for more than 5 years

    Pros

    You'll get paid. You'll learn a lot of cool adoption of industry trends like CNCF. Interesting domains, you can rotate around these and learn a lot about how to solve these different problems.

    Cons

    __The biggest 2 issues__ 1) Lack of focus on people. At the end of the day your people is what empower your products and value streams, and there is a deficit of attention towards people. I'm not talking about shallow benefits like free cold brew coffee. I'm talking about leadership. No not bureaucrats or managers, leaders. I'm talking about people who have high emotional intelligence - the ability to build... meaningful 1 to 1 relationship with each and every employee, and understand well their expectations. I'm talking about people who can attract talent, and inspire the right kinds of people with genuine charisma and empathy. I'm talking about people who can build trust not just with their reports, but building trust among their reports. There's a lack of leaders, and this hurts the company a lot after several rounds of layoffs. Without leaders you can expect a lot of anxiety brewing among the staff and then they start leaving. 2) Vistaprint was wildly successful until the split into Cimpress occurred. Vistaprint's huge success was what enabled a lot of that transition to occur. The parent company acquires other similar businesses to enrich its portfolio as well as invests in a central mass customization platform. Despite a bunch of successful acquisitions, and a working central mass customization platform, the whole manufacturing centric / unilever concept just do not rake in huge profits, period. It often comes at the expense of the Vistaprint storefront, as over the years there weren't a lot of attention paid to that side of the organization. Well let me tell you that the whole reason Vistaprint was so successful in the first place was because of the unique interplay between manufacturing, design content, customer experience, and marketing (outbound and inbound). The compartmentalization of this whole value stream into a bureaucratic mess was unfortunate.

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    Advice to Management

    1) Start hiring leaders or teaching your existing hierarchy how to become leaders. 2) The Vistaprint storefront is as important if not more important than the mass customization platform, and I would argue the manufacturing side of this is the most important. Figure out how to streamline this again to create an all powerful single storefront like Amazon. Abandon this whole manufacturing centric / unilever idea... with multiple storefronts, it doesn't work, your stock price dipped thanks to that. Having a single storefront has huge advantages in terms of cross-sell and consolidated marketing. Don't treat an e-commerce website like a bunch of toothpastes and soaps products... Just because the customer segments are different, doesn't necessarily mean that they have to go to different storefronts.

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    Vistaprint2019-04-05
  5. Helpful (7)

    "Good place to start or end a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Software Developer in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time for more than 3 years

    Pros

    Ideal place to coast without needing to learn a lot of new technical skills. Will get paid the same as the other developers of the same rank without having to apply yourself. Will receive good training in following the Agile methodologies.

    Cons

    You won't really improve your career skills here. Also be prepared for a lot of busy-work that adds no value to the company. Most of the talent has already left to pursue other opportunities. The majority of the employees that are left are too lazy or stupid to abandon ship.

    Advice to Management

    Keep pushing the same objectives. It provides an interesting study on how much a company can endure before going under.

    Vistaprint2019-03-20
  6. "Growth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time for more than 3 years

    Pros

    Competitive salary, upward mobility, and new technology.

    Cons

    Role confusion and a lack of clear career pathways.

    Advice to Management

    Create better roles for the need or ask.

    Vistaprint2019-03-11
  7. Helpful (11)

    "It was fun until.. it was miserable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waltham, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time for more than 3 years

    Pros

    The people (but they're leaving in droves) and the executive leadership (they're gone and going too). I would have said benefits and perks, but that's going down just as fast as everything else.

    Cons

    Hierarchical - everything is shifting back to top down / command and control. There is no one advocating for PEOPLE. Business should always be about making money, but a great business realizes its people are the ones that increase their revenue.

    Advice to Management

    I sadly see no reason to give advice on anything. Through the actions since holiday there's only one voice that matters in decision making and there's no influencing him.

    Vistaprint2019-04-04
  8. Helpful (1)

    "Great First Job"

    StarStarStarStarStar
    Current Employee - Marketing Specialist 
    Recommends
    Neutral Outlook

    I have been working at Vistaprint full-time for more than a year

    Pros

    great people, lots of ability to move between teams, lots of autonomy

    Cons

    culture and changes in leadership/structure

    Vistaprint2019-02-21
  9. "Investing in technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time

    Pros

    Despite and because of recent poor performance in FY 19, Vistaprint is investing in world-class capabilities in analytically driven marketing, merchandising and pricing.

    Cons

    Continuous change, but management is not afraid to course correct when necessary.

    Vistaprint2019-02-15
  10. Helpful (1)

    "It was an experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Providence, RI
    Doesn't Recommend
    No opinion of CEO

    I worked at Vistaprint full-time for less than a year

    Pros

    Great learning experience in sales

    Cons

    Unorganized start-up even with the backing of a huge company such as Cimpress & lack of diversity

    Vistaprint2019-02-17
Found 441 reviews