Vistaprint Reviews | Glassdoor

Vistaprint Reviews

Updated April 19, 2017
230 reviews

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230 Employee Reviews

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Pros
Cons
  • Lots of reorganizations across the company, tough work life balance at times (in 10 reviews)

  • There have been a number of re-orgs and the company is still trying to find the right org structure (in 5 reviews)

More Pros and Cons

  1. "Great fun company with plenty of challenging jobs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Analytics in Lexington, MA
    Former Employee - Marketing Analytics in Lexington, MA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vistaprint full-time (More than 3 years)

    Pros

    Great work atmosphere, smart colleagues, benefits. The culture is great. The company also provides free weekly breakfast and a bi weekly food trucks lunch.

    Cons

    There have been a number of re-orgs and the company is still trying to find the right org structure.


  2. Helpful (18)

    "Join the circus, then leave as soon as possible."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Developer in Lexington, MA
    Former Employee - Developer in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time

    Pros

    - free coffee and soda
    - food trucks every other week
    - beer on Friday

    Cons

    Where to begin? This place is an absolute circus. They go through company-wide reorganizations every 6 to 8 months because they can't find a successful formula. Most recently they axed the majority of their QA and Ops department so they could free up funds to hire more developers -- except any developer worth their salt wouldn't want to work in this environment. As a developer, do you enjoy working on new, cutting edge things? Too bad, at Vistaprint you'll spend the majority of your time working on legacy systems that has little to no documentation. Hope you like technology refreshes, aren't they fun and challenging?!

    The executives are inept and ill-equipped to do their jobs, and the middle and upper management are largely composed of sycophants. The CEO is a non-entity, descending once a year from his luxury office in Paris to parade in front of the various offices, patting himself on the back self-congratulatorily, only to vanish for another year with nary a sight nor sound. He has no interest in the floundering core business -- only new ideas.

    Touching on company performance and environment, it's a morose place at the moment. Ever since their mind-boggling pricing changes, they've been hemorrhaging, and it's plainly evident in the atmosphere. The employees know that something is seriously wrong, and only the most ardent Kool-aid drinkers are oblivious. Does a healthy company eliminate 90% of their QA staff?

    To the more practical -- the office is an overcrowded dump, but that should change upon completion of their multi-million dollar new office down the street -- which I'm sure they couldn't afford, but are doing anyway. Parking is a problem, so if you don't want to show up an hour early, be prepared to drop your car off with a valet and wait 30 minutes to get it when you're ready to leave. Though maybe with all the layoffs, there's now more parking space available?

    If you absolutely must work here, put in your two years, get it on your resume while the company still has any semblance of name power, and then get the hell out. Vistaprint gets poached aggressively by other, better companies, because those companies know that many Vistaprint employees are miserable and desperate to leave.

    Advice to Management

    Dump the inept management. Identify and eliminate the sycophants. Encourage the CEO to give a damn about his company instead of his next big idea.


  3. "Brilliant as a startup, had a rough transition, is now coming into it's own as a larger company."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, Quality Engineering in Lexington, MA
    Current Employee - Manager, Quality Engineering in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time (More than 3 years)

    Pros

    World class engineering - work with the best.
    Great benefits - free lunches, work from home, etc. All the standards for a top-flight software company.
    Willing to take risks and change when needed.

    Cons

    Sometimes it feels like the organization can't get out of it's own way. I attribute this to the fact that the company is learning how to be a big company. So many of the processes and cultural aspects are leftover from when the company was ~100 developers. Those processes have not scaled well, which means sometimes little things are big headaches. The most frustrating thing is when small decisions have 5+ decision makers who all disagree and nobody has decision rights. That said - the company is aware of the issue and is actively working to fix it. Some things just take time.

    Advice to Management

    Be bold. Don't be afraid to be extreme. The business value is compelling, and the engineering talent is present. Just get out of the way and let teams be teams.


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  5. Helpful (15)

    "Worst company I ever worked for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Lexington, MA
    Former Employee - Manager in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time (More than a year)

    Pros

    Good pay and bonuses. Some very smart people. Nice-looking building and free drinks in the kitchens.

    Cons

    Political nightmare. You need to mimic what management says or you are viewed and treated like a black sheep. They are not open to new ideas. No respect for people's experience. They love to take newly minted graduates out of school and mold them ("brainwash" them) to their views. Inexperienced people are made managers of departments and people three years into their careers. Spent the worst two years of my career there. Meetings all day long then you need to work eight hours at night to do "real work."

    Advice to Management

    Get rid of crazy performance review process. Quit encouraging employees to tattle on each other. Get rid of the political BS and focus on the business. Quit changing direction every three months. Stop with the constant reorgs.


  6. Helpful (1)

    "Great opportunities to try different roles."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Lexington, MA
    Current Employee - Project Manager in Lexington, MA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vistaprint full-time (More than 3 years)

    Pros

    Smart people. Great continuous improvement culture.

    Cons

    Lack of clear long term strategy but getting better.

    Advice to Management

    Need to focus and make hard choices.


  7. Helpful (1)

    "Love this place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in Lexington, MA
    Current Employee - Human Resources in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time (More than a year)

    Pros

    Career development

    Lateral and vertical opportunities for growth - great people managers and mentors throughout the middle management and leadership team

    Amazing culture- energetic colleagues, we all learn from each other. I've never worked with such intelligent coworkers who are open to sharing their knowledge and developing others

    Cons

    Shifting priorities / strategy, however if you are building your career and love a dynamic environment, the changes create opportunities for you to grow and challenge yourself

    Advice to Management

    Continue to build and value internal talent


  8. "Fun place to work at.. Decent perks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Quality Engineer in Lexington, MA
    Current Employee - Senior Quality Engineer in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time (More than a year)

    Pros

    Smart people to work with, Mid Management gives a lot of support to initiatives

    Cons

    Projects are getting shelved. Too many re-organizations in Marketing


  9. Helpful (5)

    "A sheep in wolf's clothing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Manager in Lexington, MA
    Former Employee - Marketing Manager in Lexington, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vistaprint full-time (More than a year)

    Pros

    Smart people. Entrepreneurial atmosphere. Free beer and pizza on Fridays. Cool marketing.

    Cons

    The poster child for The Peter Principle. Too many people hired who are not trained or capable of being effective managers/leaders. Lot of turnover, which management seems oblivious to.

    Advice to Management

    Come down from the glass tower, breath the air, and remind yourself that happy employees will translate to happy shareholders. Invest money in upgrading the internal technology.


  10. "I would like to come back to Vistaprint."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Lexington, MA
    Current Employee - Software Engineer in Lexington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vistaprint full-time (More than a year)

    Pros

    Pay, People, Location, anything I should list about the company are pros.

    Cons

    Maybe the reputation. (compare to Google). When I started, some of my friends confused that if the company has anything to do with Microsoft's Windows Vista. Now they have TV Commercials and I believe that it's not a con anymore.


  11. Helpful (4)

    "Starts out great, goes downhill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Specialist in Lexington, MA
    Current Employee - Marketing Specialist in Lexington, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vistaprint full-time

    Pros

    - great people at the lower levels
    - beer on Fridays
    - good benefits (dental, 401k)

    Cons

    - managers don't necessarily have a lot of experience managing people and helping with your career
    - has become very corporate feeling
    - company doesn't care about charity

    Advice to Management

    Open your eyes. Stop protecting people who shouldn't be here and get some managers in marketing who know what they are doing.


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