Vitacost Reviews | Glassdoor

Vitacost Reviews

Updated October 22, 2017
51 reviews

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Current Employees

2.8
StarStarStarStarStar
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Brian Helman
9 Ratings

51 Employee Reviews

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Pros
  • No dress code that allows you to roll out of bed and go to work (in 5 reviews)

  • Nice people that work there hourly (in 5 reviews)

Cons
  • They want In house customer service agents to take on a ton of projects and they pay peanuts (in 5 reviews)

  • Leadership really needs to do that be leaders and not like high school gossipers (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "I like working there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Boca Raton, FL
    Current Employee - Customer Service Representative in Boca Raton, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Vitacost full-time (Less than a year)

    Pros

    Super casual dress code, friendly people and a fair manager

    Cons

    Pay doesnt match the job. They want In house customer service agents to take on a ton of projects and they pay peanuts

    Advice to Management

    Stop promoting and rewarding people who are unqualified or don't work as hard as others


  2. Helpful (2)

    "horrible place FULL OF DRAMA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Las Vegas, NV
    Current Employee - Warehouse Associate in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    I have been working at Vitacost full-time (More than a year)

    Pros

    ok pay good benefits

    Cons

    Drama Drama Drama ...ppl talk about ppl without even knowing you if ur not liked they find a way to get you fired

    Advice to Management

    go by performance instead of rumors and drama

  3. Helpful (1)

    "Progressive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BI Developer in Boca Raton, FL
    Current Employee - BI Developer in Boca Raton, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vitacost full-time (More than 5 years)

    Pros

    Competitive salary and employee benefits. Casual attire. Work from Home one day a week. Productive environment not too stressful

    Cons

    Long Hours, week end support

    Advice to Management

    Keep hiring talented invividuals


  4. Helpful (2)

    "Okay job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Lexington, NC
    Current Employee - Warehouse Associate in Lexington, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vitacost part-time (More than a year)

    Pros

    Great pay, weekends off,great pastime hours

    Cons

    Not good training, hard job


  5. Helpful (12)

    "Job seeker beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boca Raton, FL
    Current Employee - Anonymous Employee in Boca Raton, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Vitacost full-time

    Pros

    One pro is a store onsite you can buy snacks at cost. No dress code that allows you to roll out of bed and go to work.

    Cons

    The company has no direction or goals. It starts with the people in leadership roles lacking experience and trickles throughout the company. This has lead to a horrible environment where people either don't care and put in minimal effort or step all over each other to try to get noticed.

    Advice to Management

    Kroger should clean house and put leaders with real online experience in place. This should start at the director level and up.


  6. Helpful (4)

    "Admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vitacost full-time

    Pros

    Pays fairly well, some financial benefits

    Cons

    Management is completely lost. Professionals are treated poorly, like low-level hourly labor.


  7. Helpful (1)

    "Vitacost.com - Healthy Work/Life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vitacost full-time

    Pros

    40% discount off website, hefty 401K matchings, company pays for portion of health insurance, 3 weeks PTO, no dress code, laid back atmosphere. Gym/showers/company store to buy products.

    Cons

    Vitacost.com needs to upgrade their office building/space.

  8. "Ok"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    easy duties and good environment

    Cons

    not enough hours in a week


  9. Helpful (2)

    "room for improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Las Vegas, NV
    Current Employee - Warehouse Associate in Las Vegas, NV

    I have been working at Vitacost full-time (More than a year)

    Pros

    they offer good benifits including 401k w/match about 4 differtent schedules plenty of o/t PTO

    Cons

    no real down side for me as long as you follow the rules and procedures and good attitude your fine.

    Advice to Management

    be sincere to employees when you say you want to help then take time to listen and work with them since they give thier time to be there just like the managers do respect the associates so the associates can respect the managers and supervisors...no one is superior everyone is expendable, regardless of your title.


  10. "Warehouse Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate in Lexington, NC
    Current Employee - Warehouse Associate in Lexington, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vitacost full-time (More than a year)

    Pros

    To take care of a family,and pay bills

    Cons

    Sometimes it hard to stay motivated.

    Advice to Management

    To be fair and honest.


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