Vitalyst Reviews

Pros

Provides training for an entry level position in IT

Cons

All work from home. In front of a computer all day.

Pros

Remote work, that’s about it…if you like being micromanaged, then this is a job for you!!!

Cons

Better training, better culture. Management here is archaic and not helpful. Your “PL” can’t even explain processes or navigate a correct call…all they do is look at your current status and reprimand you on your time management. There a KB’s and procedures to follow, but your “PL” rarely knows the workflow. Very low pay for the roles. Very low level of respect for employees. People are not provided an opportunity to grow. The company spends zero dollars on employee training. Delivery often fails. No review process almost impossible to be 'promoted.' Leadership is not vested in your growth. Upper management makes it very uncomfortable, because they call on your immediate managers to essentially watch your statuses down to the second. You can and will get in trouble for a 15 minute break that lasts 15 minutes and 10 seconds. You can and will get in trouble if you press the button for the wrong status. Usually you have only seconds between calls. ALWAYS understaffed. There is never a route to promotion in the company. - Customers will treat you like garbage and nothing is done about it - 3rd party IT If you like the movie Office Space, and you mess up…you get three bosses telling you about it.

Pros

The organization has many opportunities for someone willing to take the initiative.

Cons

The opportunities are available to those seeking them out, but you will not be handed anything unless you ask.

Pros

Friendly, helpful coworkers. WFH. Decent benefits.

Cons

Horrible pay and annual raises

Pros

Remote/ hybrid option. the work is easy

Cons

Management belittles you. There is no direction, no growth in the company. Empty promises and work is unsatisfactory. There are better companies out there with better benefits and opportunities.

Pros

Remote work, lots of pressure and low pay

Cons

Training isnt what they promise, you teach yourself. Bonuses are a 10th of what they state when hiring. No opportunity for advancement, high turnover.

Pros

Remote work, that’s about it

Cons

Absolutely no training given. In a sales role you are just told to start calling and schedule a meeting with someone if you need help. Sets new sales people up for zero success. Supervisors barely have time to shadow your work and provide feedback and pay is incredibly low, commission impossible starting out. Delivery of services often fail. No room for growth. Don’t take a job here.

Pros

There was free coffee when I worked there.

Cons

The coffee wasn’t that good. Inflexible hours.

Pros

1st year experience Schedule flexibility Free MS certs Some opportunities Helpfulness

Cons

Pay is near McDonald's pay level Limited incentives Some training for entry level

Pros

The company will teach you how to resolve most issues for calls. work-life balance matters. they try to get you time off request and shifts

Cons

the amount of inbound calls are overbearing