Vitamin Shoppe Reviews | Glassdoor

Vitamin Shoppe Reviews

Updated June 21, 2018
825 reviews

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2.9
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Vitamin Shoppe CEO Colin Watts
Colin Watts
220 Ratings

825 Employee Reviews

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Pros
Cons
  • "A disconnect between the upper management, & the front line" (in 60 reviews)

  • "Salaried Store Managers are expected to work all of the extra hours when anyone quits b/c they are so finicky about anyone getting OT" (in 45 reviews)

More Pros and Cons

  1. Featured Review

    "Really enjoy working for this company, lots of opportunities to grow and great management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder/Manager
    Current Employee - Key Holder/Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vitamin Shoppe part-time (More than a year)

    Pros

    Steady paced job where you get to help people and learn new things everyday. Fun and positive environment and amazing place to meet new people and help customers. Enjoy the fact that I can suggest my honest opinion on what a customer needs instead of being pressured to sell a specific product or brand. Although, our brand is amazing, there are just some cases where a different one might work better for a specific customer.

    Cons

    Sometimes can be slow paced, should be able to do shipment during store hours. Sometimes the day can drag when there hasn’t been customers in the store.

    Advice to Management

    Employees should be able to work on shipment and tasks during store hours if it is extremely slow.


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Vitamin Shoppe part-time

    Pros

    Your co-workers and supervisors are supportive

    Cons

    Schedules change quite a bit

  3. "Vitamin Shoppe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder in Boston, MA
    Former Employee - Key Holder in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vitamin Shoppe full-time (More than 3 years)

    Pros

    Decent pay, fun culture, interesting products, good relations with some customers

    Cons

    Corporate pressure, no growth for employees, inconvenient hours, work holidays, etc


  4. "Store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jacksonville, FL
    Former Employee - Anonymous Employee in Jacksonville, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitamin Shoppe full-time (More than a year)

    Pros

    Sale commissions
    Training
    Heath industry

    Cons

    Upper management , grasping for survival, work/life balance

    Advice to Management

    Unorganized, too many changes, lack of direction, lost sales to internet market


  5. "Key Holder"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible schedule, learn about nutrition and supplement, health insurance benefits

    Cons

    lack of growth within the company, repetitive boring tasks,


  6. "Part Time workers get little hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Health Enthusiast
    Current Employee - Health Enthusiast
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vitamin Shoppe part-time (More than a year)

    Pros

    Good co workers, good upper management. Time off requests are usually always taken.

    Cons

    Part time employees get the left over hours. Very inconsistent scheulding.

    Advice to Management

    Don't give part time workers just 10 hours a week. See the value in them and don't treat them like clean up hours.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin Shoppe part-time (Less than a year)

    Pros

    Lots of different types of customer in this industry make for many questions. You learn everyday you work.

    Cons

    Low pay for such a specialty job that takes training.

    Advice to Management

    Let employees take home training to better their skills as Health Enthuses.

  8. Helpful (3)

    "Health Ethusiast"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Vitamin Shoppe full-time (More than a year)

    Pros

    Good discounts and Great coworkers, but that’s about it.

    Cons

    When I first started I was told that the goal for the brand was to deliver great customer service and help customers achieve their wellness goals that fits their lifestyle which sounded amazing. But working here has actually been somewhat stressful, higher ups i.e corporate and DM’s are constantly on your case if you don’t sell certain products they want you to sell or sign up people for the auto delivery service, which makes you push customers to a point where they get annoyed or get overwhelmed. So it’s not really about finding out what’s right for the customer but what’s right for the company.

    Advice to Management

    Stop demeaning and getting angry at employees if they don’t get people to sign up for auto deliveries, we ask but people don’t bite ITS NOT OUR FAULT!! Also don’t get mad if people don’t buy our brand or if they aren’t buying what you want them to buy, many know and trust the brand they already take and you should be happy that they are buying it with one of our stores. If you keep pushing customer to the direction you want from them not what they need, don’t ask why we aren't making our goals, it’s not a customer or employee problem it’s a corporate problem.


  9. "Great company"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Vitamin Shoppe full-time

    Pros

    Best reason is good team

    Cons

    Business getting tougher due to amazon


  10. Helpful (1)

    "Expects Too Much for Too Little"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Merritt Island, FL
    Former Employee - Sales Associate/Cashier in Merritt Island, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vitamin Shoppe part-time (Less than a year)

    Pros

    Learned a ton of new things.

    Cons

    Forcing up selling down your throat.
    Requiring you to learn about every single disease and illness and what supplements help each ailment, also remembering if theres a medication that could interfere -_- for minimum wage NO LESS ><

    Advice to Management

    It's ownership and stockholders. Perhaps grow a moral compass and pay people correctly.


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