Vitamin Shoppe Reviews | Glassdoor

Vitamin Shoppe Reviews

Updated September 20, 2018
856 reviews

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2.8
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Sharon Leite
2 Ratings

856 Employee Reviews

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Pros
Cons
  • "A disconnect between the upper management, & the front line" (in 61 reviews)

  • "Salaried Store Managers are expected to work all of the extra hours when anyone quits b/c they are so finicky about anyone getting OT" (in 45 reviews)

More Pros and Cons

  1. Featured Review

    "Really enjoy working for this company, lots of opportunities to grow and great management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder/Manager
    Current Employee - Key Holder/Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vitamin Shoppe part-time (More than a year)

    Pros

    Steady paced job where you get to help people and learn new things everyday. Fun and positive environment and amazing place to meet new people and help customers. Enjoy the fact that I can suggest my honest opinion on what a customer needs instead of being pressured to sell a specific product or brand. Although, our brand is amazing, there are just some cases where a different one might work better for a specific customer.

    Cons

    Sometimes can be slow paced, should be able to do shipment during store hours. Sometimes the day can drag when there hasn’t been customers in the store.

    Advice to Management

    Employees should be able to work on shipment and tasks during store hours if it is extremely slow.


  2. "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Corpus Christi, TX
    Current Employee - Store Manager in Corpus Christi, TX
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunity to help customers to achieve their goals. Great benefits and management, great please to learn and develop. Fast pace

    Cons

    Find good staff and budget of hours can be challenging. Selling for the onnichallenge is challenging and normal customer issues that happens in any job

  3. "Old tech in a new world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Vitamin Shoppe full-time

    Pros

    Easy, less stress and rewarding job

    Cons

    All the systems are outdated and never work


  4. "Health Enthusiast/Part-time sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great Co-workers, good training, positive work environment, 40% v-shoppe brand products and 20% all other products sold in store.

    Cons

    Low pay, not enough staff, no vitamin shoppe shirts provided, and tedious training.

    Advice to Management

    Increase pay/hire more staff.


  5. Helpful (1)

    "From great to unbearable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Key Holder
    Former Employee - Key Holder
    Doesn't Recommend

    I worked at Vitamin Shoppe full-time (More than 3 years)

    Pros

    I really enjored working at The Vitamin Shoppe- in the beginning. The atmosphere used to be encouraging, collaborative, and full of opportunities to learn and engage with customers in a sincere manner. I've worked at 3 different locations and the staff at each felt like family.

    Cons

    I really enjored working at The Vitamin Shoppe- in the beginning. The atmosphere used to be encouraging, collaborative, and full of opportunities to learn and engage with customers in a sincere manner. Within the last year, the company drastically shifted their focus to auto-delivery and force-feeding pre-scripted dialouge to the customers. (This wouldn't be entirely negative if the auto-delivery system wasn't flawed from start to finish). Environement no longer supported learning and teaching, but building baskets and forcing private brand products. Expectations started high but quickly took a turn- impossible to satisfy district managers and their micromanaging. Only care about the numbers on a day-to-day basis... no room for an "off" day (no new auto-delivery sign ups or high private brand sales). Coupons and price matching have so much fine print that its almost impossible to accomodate customers.

    Advice to Management

    Need better communication between CEO and store-level management (clearly, there is none). Stop letting district managers micro-manage the stores- give the authority back to the GMs.


  6. "Work never gets done"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vitamin Shoppe full-time (Less than a year)

    Pros

    Salary is good but have to work all the time.

    Cons

    Endless price changes and rotations. So much to get done & not enough time to do it.

    Advice to Management

    Even out the tasks so team has time to get it done right.


  7. "Fantastic crew, changing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Vitamin Shoppe part-time

    Pros

    Coworkers, continuing education, employee discount

    Cons

    Changes to return policy, changes to employee discount, switching to sales focus

  8. "Store Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vitamin Shoppe full-time

    Pros

    Good benefits, good people always.

    Cons

    Stressful, normal corporate craziness.


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vitamin Shoppe full-time

    Pros

    Company cares about employees and is very flexible.

    Cons

    Going through a lot of change due to tough financial enviroment


  10. "Decent job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Burlington, VT
    Current Employee - Shift Supervisor in Burlington, VT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Vitamin Shoppe full-time (Less than a year)

    Pros

    Satisfying to help customers with wellness goals.

    Cons

    Poor corporate communication. Inadequate compensation for job responsibilities.


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