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Vivint

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Vivint

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Vivint Reviews

Updated Dec 5, 2022

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Found 2,486 of over 3K reviews
3.6
63% Recommend to a Friend
75% Approve of CEO

Found 2,483 of over 3K reviews

3.6
63%
Recommend to a Friend
75%
Approve of CEO
Vivint CEO David Bywater (no image)
David Bywater
235 Ratings

Top Review Highlights by Sentiment

Pros
  • "Pay was good after the first promotion and no experience is needed to start at their entry positions.(in 239 reviews)
  • "I think the benefits are great and affordable.(in 119 reviews)
  • "Meet great people and customer interaction in field service.(in 111 reviews)
  • "food and culture is great(in 97 reviews)
  • "good money and fun at times(in 67 reviews)
Cons
  • "Management was terrible and non rewarding(in 104 reviews)
  • "Very intense and long hours(in 75 reviews)
  • "Great managers but expect excessive micro managing and schemey sales tactics(in 49 reviews)
  • "Place won't take dr notes to excuse you for being sick or missing work due to health issues you'll use up your points so fast for something beyond your control Need vto for the day well good luck pending approval limbo is all you'll see if you need to leave for anything like school or appointments later all you see is pending approval no deny or approve Poor communication.ive had better communication in other places than here you have sit down andv argue with other departments to get anything done or yell in tteams severalntimes to get anyone's attention Sales force is buggy and a mess whybdoes that program even exist Notes they don't have a note taking program like Zendesk that litterally would help us get notes done faster(in 13 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Vivint and is not affected by filters.

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  1. 5.0
    Current Employee

    great

    Nov 9, 2022 - Customer Service 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    great place! liked it a lot!

    Cons

    not really anything to say

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Good

    Dec 5, 2022 - Buyer in Lehi, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Vivint has some good leaders.

    Cons

    There isn't very good work-life balance

    Be the first to find this review helpful
  3. Join the Vivint team
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  4. 5.0
    Current Employee, more than 1 year

    great job

    Dec 2, 2022 - Sales/Upgrades 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    you get what you put in so you can make lots .

    Cons

    sometimes the management isnt very kind

    Be the first to find this review helpful
  5. 5.0
    Current Employee, less than 1 year

    Vivint Marketing

    Nov 30, 2022 - Web Producer in Provo, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Greatest team I could ask for -Super flexible with everyone

    Cons

    -there are no part-time or 4 (10 hour shift) day options

    Be the first to find this review helpful
  6. 5.0
    Current Employee, less than 1 year

    Awesome place of work

    Nov 28, 2022 - Technician in Savannah, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun place to work. Pays pretty good

    Cons

    Lots of metrics to keep up with

    Continue reading
    Be the first to find this review helpful
  7. 4.0
    Current Employee

    Sales is a double edged sword

    Nov 25, 2022 - DTH Technician in Tampa, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Amazing people to work with, Manager if you luck out is amazing, company treats its employees with respect mostly

    Cons

    Sales representatives run rampant and feel as though they're above the people that actually do the hard work. Sales representatives also tend to be younger and get coddled a lot

    Continue reading
    Be the first to find this review helpful
  8. 5.0
    Former Employee

    Great Company

    Nov 21, 2022 - Sales Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Growth, leadership, flexibility, work from home, pto

    Cons

    Only downside would be on the sales org. Improper expectations to customers

    Be the first to find this review helpful
  9. 3.0
    Former Employee, less than 1 year

    Nice

    Dec 4, 2022 - Monitor Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good work. Time management. Empathy

    Cons

    Less pay, train more, timings

    Be the first to find this review helpful
  10. 4.0
    Current Employee

    Overall a good place to work

    Nov 19, 2022 - Installation Technician in Louisville, KY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good pay, flexible hours, good training, good management, enjoyable work.

    Cons

    You Have to deal with angry costomers sometimes.

    Be the first to find this review helpful
  11. 5.0
    Current Employee, more than 3 years

    Hard Work, but worth it

    Nov 18, 2022 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You will learn a lot, you will be tested, you will be forced to become gritty, it will change your outcome on life.

    Cons

    If you can't handle rejection, this is not the job for you

    Be the first to find this review helpful
Viewing 1 - 10 of 2,483 Reviews
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Vivint Reviews FAQs

Vivint has an overall rating of 3.6 out of 5, based on over 2,796 reviews left anonymously by employees. 63% of employees would recommend working at Vivint to a friend and 58% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Vivint employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Vivint. This rating has been stable over the past 12 months.

63% of Vivint employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Vivint 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Vivint to be culture, career development, benefits and the cons to be work life balance, management.

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Glassdoor has 2,796 Vivint reviews submitted anonymously by Vivint employees. Read employee reviews and ratings on Glassdoor to decide if Vivint is right for you.