Vivint Smart Home Reviews | Glassdoor

Vivint Smart Home Reviews

Updated February 19, 2019
1,237 reviews

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3.4
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Vivint Smart Home CEO Todd Pedersen
Todd Pedersen
815 Ratings

Employee Reviews

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Pros
  • "Free lunch, I love the company always have a great time at work" (in 128 reviews)

  • "In my experience Vivint offers the freedom to live a true work life balance" (in 29 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Provo, UT
    Former Employee - Inside Sales Representative in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vivint Smart Home full-time (More than 5 years)

    Pros

    Vivint is a fast-paced work environment with wonderful benefits and great energy. They do all they can to make employees feel at home while in the office and incentivize high-level performance. Many opportunities for growth and diversification throughout the company.

    Cons

    Sometimes compensation doesn't quite match the work, and people are promoted before they may be ready simply to fit the needs of fast growth.

    Advice to Management

    Keep doing what you're doing. I think you are headed in the right direction.


  2. Helpful (1)

    "Great company if you put in the work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vivint Smart Home full-time (Less than a year)

    Pros

    Tons of spiffs, and free merchandise.
    Get to feel apart of a team
    You are in charge of your own success

    Cons

    If you get recruited by a crappy manager your summer will suck and you probably won't make very much money
    It is really hard work, and not everyone is made for it

  3. "Great Perks but Tedious Work"

    StarStarStarStarStar
    Current Employee - National Inside Sales in Provo, UT
    Current Employee - National Inside Sales in Provo, UT

    I have been working at Vivint Smart Home full-time (Less than a year)

    Pros

    Free Meals, Relaxed Work Environment

    Cons

    Difficult to create consistent pay


  4. Helpful (1)

    "Great culture, slow pay changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Alarm Technician in Denver, CO
    Current Employee - Alarm Technician in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vivint Smart Home full-time (More than a year)

    Pros

    Innovative, simple equipment yet effective equipment, customer focused, doing what’s best for all involved.

    Cons

    Pay is not sustainable for a solid career choice, moving up into management is near impossible unless willing to relocate

    Advice to Management

    Taking forever to adjust our pay, have resulted in losing many solid and valuable employees. We cannot keep chasing a dangling carrot! We have bills and families to provide for.

    You have been left with mediocre front line employees.


  5. Helpful (1)

    "Great Company, Taxing Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tech Support Specialist in Las Vegas, NV
    Current Employee - Tech Support Specialist in Las Vegas, NV
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Vivint Smart Home full-time (Less than a year)

    Pros

    Great training with friendly people. The company seems to really care for it's employees and offers a positive and supportive environment. They do a lot for charity and have amazing perks for employees.

    Cons

    The pay is relatively low and there isn't a lot of room for growth within the company unless you move to Utah. The job is very taxing and isn't generally very rewarding, but that's par for the course for this type of work.

    Advice to Management

    Great job keeping employees lives in mind, and it's good to see that they are exploring more remote options for non Utah employees. The pay is a little low and the expectations and repetitive nature of the job can cause burn out very quickly


  6. "Great Job While Going to School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lindon, UT
    Current Employee - Anonymous Employee in Lindon, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vivint Smart Home full-time (More than a year)

    Pros

    Flexible Schedule
    Good Pay
    Fun Environment

    Cons

    Can't Think of anything but i have to type something here, so , here it is.

    Advice to Management

    I can't think of anything right now


  7. "Make a lot of money if you're good at sales and like it."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    A lot of freedom and opportunity.

    Cons

    Very little structure in my office, but every office is different.

  8. "Smart Home Pro (Located in best buy)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Leader in San Antonio, TX
    Former Employee - Shift Leader in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vivint Smart Home full-time (Less than a year)

    Pros

    Didn't have to do door to door
    competitive pay

    Cons

    Constantly changing structure and pay.


  9. "Okay"

    StarStarStarStarStar
    Former Employee - Customer Solutions
    Former Employee - Customer Solutions
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Vivint Smart Home (Less than a year)

    Pros

    Good pay for entry level

    Cons

    Poor work environment on the call floor


  10. "Growing Fast"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Vivint Smart Home full-time

    Pros

    Lots of opportunities to work on projects

    Cons

    Ready, Shoot, Aim Mentality in leadership.