Vivint Smart Home Reviews | Glassdoor

Vivint Smart Home Reviews

Updated November 20, 2017
765 reviews

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3.6
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Vivint Smart Home CEO Todd Pedersen
Todd Pedersen
501 Ratings

765 Employee Reviews

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Pros
Cons
  • It is door to door cold calling (in 40 reviews)

  • Vivint gets a bad reputation because of sales reps (in 30 reviews)

More Pros and Cons

  1. "Excellent Opportunity for those with sales skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Provo, UT
    Former Employee - Sales Representative in Provo, UT
    Recommends

    Pros

    Excellent Pay combined with freedom to find and work your own accounts makes for a very easy environment to work in. The senior management provides excellent training materials and support in order to assist EVERY sales in in succeeding and becoming the best s/he can be.

    Cons

    Long work hours and independently driven ambition and effort are requisite in order to achieve success and excel over other reps.


  2. Helpful (1)

    "Vivint is a very ambitious company that has exceptional leadership from the top, down to the bottom. Very FUN!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Provo, UT
    Current Employee - Sales Representative in Provo, UT
    Recommends

    Pros

    Great Benefits, Get to be active in the community through charity events, get the satisfaction of knowing that there is a checks and balances system in place to insure reps are honest, and that potential customers know exactly what they are getting before they are committed.... Very honest company!! ( The perks arent too bad either :-))

    Cons

    Honestly, the only downsides that I have seen to working at vivint is that there are a lot of college kids there. This is both good and bad. Good because its a college town, bad because college kids still have a sense of entitlement that the world should be given to them just like when they were kids. This makes for people that complain about their JOB to other employees and it gets annoying actually.... Not that its something that runs rampant, but as a former business owner, and a sales professional, I like to promote a positive work environment, and when younger kids complain about petty things at work, it makes me want to tell them to go get a job elsewhere than come on back when you realize how good you really had it!!! ..... Other than that, its a great place to be. 12 years ago I swore I would NEVER WORK FOR SOMEONE ELSE AGAIN!!! ... Here I am, and I actually enjoy it......So ya, thats my CON.... I had to go back on my word because I actually like the JOB I have...

    Advice to Management

    Keep doing what you are doing! ... You guys have provided a world class environment for teaching people how to become successful in life. I love the way you stay positive and I love the way you push the employees to be at their best! I am a believer that you become what you think about, and at Vivint you have created an environment that focuses on being the best people you can be.... WHether through business practices, personal life, or just life in general.... Vivint pushes me to be the most successful person I can be in matters of Money, personal relationships, and even just finding the things in life that make me happy. Im bitter by nature, and a skeptic of any company as well... Thanks for all you have done and all you continue to do for me, my colleagues, and my community... Vivint is truly a great GREAT Company....

  3. Helpful (1)

    "Great company to work with, great coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head Tech in Provo, UT
    Current Employee - Head Tech in Provo, UT
    Recommends
    Positive Outlook

    I have been working at Vivint Smart Home full-time (More than 5 years)

    Pros

    Worked for APX/Vivint for 7 years, made me lots of money and had great support from corporate always.

    Cons

    Had to move away for the summer every year for the summer months

    Advice to Management

    Best company culture out there, most, if not all, of the employees could recognize the CEO because of his involvement on all levels of the company


  4. "Vivint is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Provo, UT
    Current Employee - Marketing in Provo, UT
    Recommends
    Positive Outlook

    I have been working at Vivint Smart Home full-time (More than a year)

    Pros

    Flexible scheduling
    Great people
    Good perks
    Fun place to be
    Opportunity for growth

    Cons

    Vivint is still working out some of the kinks in the way departments relate to each other, but they are working on it.

    Advice to Management

    none


  5. "Fun, exciting place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good benefits, great company culture, company is growing and business is booming, policies are fair, management gives good, helpful feedback, on performance, coworkers are capable and fun to work with

    Cons

    No complaints at all. Great place to work!


  6. Helpful (3)

    "It was a great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Resolutions Professional in Provo, UT
    Former Employee - Account Resolutions Professional in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vivint Smart Home full-time (Less than a year)

    Pros

    The culture of this company is built very well and you know exactly what it is. Vivint takes care of it's employees and has a lot of great benefits for them.

    Cons

    I can't think of any cons for this, my department was kind of built on team work and helping each other out. Everyone works hard and loves to work there.


  7. "Love Vivint!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great company that sincerely tries to recognize employees and value their contributions. Good benefits, fun environment, lots of perks.

    Cons

    Lots of turnover... by the time I quit (because I had a baby and decided not to work anymore) almost everybody who was involved in hiring and training me had been fired. Multiple managers and supervisors.

    Advice to Management

    Keep moving the company forward and being awesome!!

  8. "One of the best companies I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Media Manager in Provo, UT
    Former Employee - Social Media Manager in Provo, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Vivint Smart Home full-time (More than 3 years)

    Pros

    free gourmet food, great facility, company gym, young and modern culture

    Cons

    Occasionally you'll encounter some immature employees.


  9. "Vivint Rocks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Professional in Pensacola, FL
    Current Employee - Field Service Professional in Pensacola, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vivint Smart Home full-time (More than a year)

    Pros

    Great work environment, Good pay, Great benefits.

    Cons

    There is really nothing that comes to mind at this time.

    Advice to Management

    Keep up the great work!


  10. "NIS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NIS in Provo, UT
    Current Employee - NIS in Provo, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vivint Smart Home full-time (Less than a year)

    Pros

    Great environment and opportunity for growth

    Cons

    Mentally difficult and long hours talking on the phone

    Advice to Management

    Your great!


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