Vodafone Reviews | Glassdoor

Vodafone Reviews

Updated June 25, 2017
2,932 reviews

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3.5
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Vodafone CEO Vittorio A. Colao
Vittorio A. Colao
1,072 Ratings

2,932 Employee Reviews

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  1. Helpful (6)

    "Vodafone America' It's more about how well you are liked and not how well you do your job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Client Executive
    Former Employee - Global Client Executive
    Doesn't Recommend
    Negative Outlook

    I worked at Vodafone full-time

    Pros

    Large company with strong global reach for wireless solutions outside the US. Healthy financials give customers security a serious problem can be fixed. Base salaries commensurate with the industry while overall compensation plan is below that average.

    Cons

    Outside wireless services, not including the US, this company has trouble or can't deliver. Contracting process is almost impossible. Instead of promoting new ideals, legal will block something because of the "risk" of regulatory review in Europe. Lots of solutions are rolled out each year, but poor attention to product, solution, market and roll-out detail often leave the sales and support personnel incapable of delivering.

    Highly political to the point that incompetent people are kept based on how well they are liked and not how well they do their job. Managers fear retaliation for letting go a "friend of the president of the Americas" even if the dismissal is warranted. It's a closed group to be a "friend" having to been hired directly and not through acquisition by a British telecommunications company. All other people are subject to dismissal at a whim.

    It's no secret that the relationship between Vodafone who owns 45% of Verizon Wireless is strained to non-existent. Through Verizon Business, Verizon Communications competes directly with Vodafone for global non-wireless business. Verizon's demand to be in global control is such that a merger of the two companies would end up worse than the Dialmer purchase of Chrysler.

    Advice to Management

    From Vodafone Group get rid of the entire management team from the President to the RVPs. Return back to a place where employees are respected as a valuable asset to the company. Remove the fear that a productive employee will be let go just because they have fallen out of favor and no longer a liked by the president.


  2. Helpful (4)

    "Run!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Vodafone full-time

    Pros

    Large global conglomerate with a reputation of being an average provider

    Cons

    Take your pick, but most of all the inability to get out of it's own way. Not SOX compliant, and refuses to change inept methods to adapt and improve it's delivery methods

    Advice to Management

    Just cause you've been doing something a long time doesn't mean it's the right way. You have embedded poison among your ranks


  3. Helpful (5)

    "Vodafone America's - Time for a Change"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vodafone full-time (More than 5 years)

    Pros

    Large global wireless company with solid presence in Europe. Global sales salaries are good and international travel is a great perk. I found many good people who worked for the company that are still my friends today.

    Cons

    Introduction of a Global Product did not met it was global. Usually, it had a "limited roll-out" and we often asked customers to "take the journey with us". Sales credibility be would hurt when a product's "global availability" did not increase or the product went away. Even though it was a wireless company, some new products stood to undermine those revenues and thus had limited distribution and/or capabilities. However, sales was seldom told and had to find out the hard way as were told to "go sell these products."

    The highly politically charged nature of the management team decimated the organization. Management promoted internal conflict as healthy and those in favor who treated co-workers with disdain were generally overlooked. The organization in a very short time transformed from a trusting, healthy, work life balanced, co-worker friendly workplace to one where distrust, lies and cronyism was rampant.

    Advice to Management

    A severe shakeup of Vodafone America's management team is needed to restore trust in the organization.


  4. "ok"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Support Analyst in Germany, TX
    Current Employee - Applications Support Analyst in Germany, TX

    Pros

    good perks phone laptop great people

    Cons

    company to big to stand out

    Advice to Management

    know your staff


  5. "Don't Trust The CEO!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Global Pre Sales Specialist in Edison, NJ
    Current Employee - Global Pre Sales Specialist in Edison, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A lot of opportunity abroad, but must work the CEO's way - Success with customers and fellow employees not enough to do well in America.

    Cons

    Can't trust any promises from Americas CEO, even if in writing.

    Advice to Management

    Change Leadership - No trust - It is all a show that looks good from across the pond.


  6. "Lowest bid means trouble."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Remote, OR
    Former Employee - Anonymous Employee in Remote, OR
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    I had a great bunch of guys to work with, all remote from the corporate offices. All of had previous experience doing support of security or enterprise level products.

    Cons

    The company has a code of conduct that spells out that harassment will not be tolerated. Seems that is only applicable to within the company. Even if the other company has the same code of conduct there appears to be the thought that we can't call the customer on their code of conduct to stop harassment of our employees. Fear of losing the contract.

    Advice to Management

    a really stupid situation. The group was quickly brought together in violation of Vodafone policies concerning in country upper management. Who created this mess? What are you going (or have done) about this? How are you going to prevent this from happening again?


  7. Helpful (5)

    "Great Company, Terrible Americas Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Vodafone full-time (More than a year)

    Pros

    Travel to the UK. Good pay. Worked remote from home. Financially strong company. Great products and services.

    Cons

    HR was the worst - the company used Performance Improvement Plans (PIP) to get rid of good employees management didn't like. My manager and Americas executive management were the pits. UK had almost double the amount of holidays and time-off as the Americas team.

    Advice to Management

    Take some people skills classes and be more appreciative of your non-management employees.


  8. Helpful (3)

    "Technical support advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    Pros

    Big name , good culture , good building and benefits

    Cons

    no good promotion packages. The more you work the less you get . Promotions are preserved to certain people by upper managment . HR doesnt play a real role in promoting employees, or checking their rights of upgrading positions

    Advice to Management

    change the rules. stop upper managment corruptions by providing promotions to only certain pple that you chose in advance


  9. Helpful (1)

    "Enterprise business full of challenges"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vodafone full-time

    Pros

    Salary and benefit used to be above average. But with the sales of Verizon Wireless stake, these are going down.

    Cons

    -US business is mismanaged. Hired a lot of people then suddenly let many go and even office shutdown because of Newbury's zero based budgeting, an annual process to cut labor costs due to revenue and profit pressure after sales of Verizon wireless stake and pricing war everywhere.
    -Operation centers on high cost NYC area although pricing and margin keep going down, forcing downsizing in other US locations.
    -Lack of teamwork almost everywhere around the global company, perhaps due to high workload. Relying on personal relationship to get things done. Upper level managers not directly reported to are generally not responsive.
    -Very bureaucratic at the mid to upper level management. Process improvement and necessary tools for work took forever to be in place.
    -Company culture likes check and balance. So G band employee typically got overwhelmed but many F band are looking over the shoulder without much contribution.
    No respect for work and life balance. Employees got praised for working over the weekend, however, many such overtime could have been avoided with proper manager planning or coordinating.
    High employee turnaround.

    Advice to Management

    Good strategy and planning are top priority. Cost cutting needs come from everywhere not only closing down office or pink slip as a result of miserable management.


  10. "good job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Vodafone full-time

    Pros

    money is good, and I enjoyed working with people

    Cons

    management is not doing their job, overall a nice experience


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