Voicebox Technologies Reviews | Glassdoor

Voicebox Technologies Reviews

Updated May 14, 2017
58 reviews

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2.9
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Mike Kennewick
35 Ratings

58 Employee Reviews

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Pros
Cons
  • Most high level management Incompetent and bring a nepotism culture (in 3 reviews)

  • It is a small company and pretty much limited areas where they innovate (in 3 reviews)

More Pros and Cons

  1. "Good company with stable outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Voicebox Technologies full-time

    Pros

    Great work life balance, really nice people, solid customers, great industry

    Cons

    Things are a bit slow to change, lots of meetings, big company culture for a company it's size

    Advice to Management

    Inculcate startup like culture to foster innovation and agility


  2. Helpful (6)

    "Company is in a self-made slump, but might come back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bellevue, WA
    Former Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Voicebox Technologies full-time (More than 3 years)

    Pros

    Middle managers genuinely care about their people and encourage personal and professional development.

    Solid benefits.

    Vibrant culture among rank and file (at least before layoffs).

    Work-life balance generally good (unless you're working directly with certain customers, in which case you won't even get your scheduled holidays).

    Cons

    Poor planning at the project level leads to overworked employees, giving up holidays and weekends without compensation.

    Overconfident CEO overcommits the company to unrealistic, unprofitable projects. Loose-lipped tendencies lead to unattainable promises to customers and employees alike. Inflated sense of the company's prospects and position in the industry.

    Lack of balance between R&D/product development and customer fulfillment.

    Boom and bust cycles, year after year, even when the industry is stable.

    Senior management's style drifts between apathy and micromanagement. A few toxic personalities.

    Advice to Management

    Don't be afraid to say no to customers. Trust the advice of your middle managers and technical experts.
    Looking ahead, put a realistic plan in motion to hand off the company to a new generation of leaders by the end of 2019.

  3. Helpful (12)

    "Clueless top management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member of Technical Staff in Bellevue, WA
    Former Employee - Senior Member of Technical Staff in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Voicebox Technologies full-time (Less than a year)

    Pros

    Great people. Talented teams. Great technology

    Cons

    Horrible top management. Clueless in money management. Nepotism.

    Advice to Management

    Sell the company to someone who is willing to buy, before you run it to the ground!


  4. Helpful (1)

    "Good technology and great work culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Bellevue, WA
    Current Employee - Senior Software Engineer in Bellevue, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Voicebox Technologies full-time

    Pros

    Great technology with lots of opportunity to learn. Great work/life culture and balance.

    Cons

    Recent layoffs, financial situation. Switches between being a product/project company.


  5. Helpful (11)

    "Sinking Ship: Complete disconnect between owning family and reality"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bellevue, WA
    Former Employee - Anonymous Employee in Bellevue, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Voicebox Technologies full-time (More than 3 years)

    Pros

    Low and Middle level employees are wonderful to work with
    Office space is great
    Pay is good for underqualified candidates

    Cons

    No engineering practices, let alone good practices
    Rapidly losing market share
    Most time spent in maintenance and recreating the same things, instead of building on the past
    Complete lack of understanding of technology and metrics in top sales positions
    Obvious fake positive reviews posted on Glassdoor

    Advice to Management

    Hiring family instead of quality has no place in tech. Cede control and vision or get out of the business.


  6. Helpful (3)

    "Skip if you want growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Voicebox Technologies full-time

    Pros

    Good office space.
    Near transit center.
    Good coworkers for the most part.
    Mid-level managers care about their team.
    Decent starting salary for fresh college grad.

    Cons

    Very little room for career growth.
    Nepotism.
    No clear direction from executive team.
    No accountability above mid-level managers.
    Two layoffs in 6 months.

    Advice to Management

    Come up with a clear direction for the company or step aside for someone who can.


  7. Helpful (4)

    "Amazing technology and opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Voicebox Technologies full-time

    Pros

    - A great place to contribute your ideas, own/drive them, and make an immediate impact.
    - Voice technology is evolving quickly and Voicebox is working with many large companies to create/incorporate their solutions into various products.
    - Team planning and roadmaps are created each year with monthly reviews throughout the year.

    Cons

    - Project planning needs more process and prioritization to help ensure success. (management has recently made positive changes in this area)
    - No annual bonus opportunity

    Advice to Management

    Focus on fewer projects to avoid spreading people to thin.

  8. Helpful (5)

    "An average company overall.."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Bellevue, WA
    Former Employee - Software Engineer in Bellevue, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Voicebox Technologies full-time (More than a year)

    Pros

    Work life balance is good. Lots of opportunities to learn. Small team environment.

    Cons

    The financial situation is not very stable. Company somehow overspent and had to find ways to cut expense. Eventually, they lost a big customer and had to resort to a big layoff.


  9. Helpful (3)

    "Started off good..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Voicebox Technologies full-time

    Pros

    The people were the Pro at this organization but after a big layoff and others leaving that is getting smaller. They do offer some good benefits, but they are slowly dwindling.

    Cons

    Upper management doesn't respect or appreciate the staff. Decision making takes too long and is unorganized. Nepotism is high in the company.

    Advice to Management

    Treat people respectfully and stop hiring friends and family who aren't qualified.


  10. Helpful (6)

    "Talented but disorganized."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook

    I worked at Voicebox Technologies full-time (More than 3 years)

    Pros

    People are nice and talented.
    The work is creative. Some projects are interesting. Overall, it was fun going to work every day.
    The new office is good: convenient location, garage, nice building, etc.
    The compensation and benefits were adequate.

    Cons

    The communication between teams is poor. Which team is responsible for what is often quite unclear. The 'hot potato' dynamics is way above normal. Things take a lot more time than they should because of the ridiculous amount of ticket volleying between teams.
    Getting information is difficult. Most of it is 'tribal knowledge' inside teams and is hard to get. Documentation is scarce and often obsolete.
    All this creates a lot of unnecessary stress and seriously hinders productivity.

    Advice to Management

    Pool your stuff together already.


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