Volunteers of America Reviews | Glassdoor

Volunteers of America Reviews

Updated June 21, 2017
411 reviews

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2.9
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Volunteers of America President & CEO Michael King
Michael King
107 Ratings

411 Employee Reviews

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Pros
  • They are in business to help people (in 18 reviews)

  • Your really feel like you are making a difference by guiding the clients there (in 9 reviews)

Cons
  • Upper Management does not have enough experience to run the resale division (in 34 reviews)

  • Low pay is all I can think of right now (in 21 reviews)

More Pros and Cons

  1. "Great Social Services Non-Profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in San Diego, CA
    Former Employee - Human Resources in San Diego, CA
    Recommends
    Positive Outlook

    I worked at Volunteers of America full-time (Less than a year)

    Pros

    The outreach to those who need help in our local communities is excellent. Many great programs for kids, veterans, mental health needs, dependency needs, etc.

    Cons

    It's a non-profit with a broad programs spread out over a large region, so it can be challenging to coordinate and to budget

    Advice to Management

    Improve use of technology and inter-program communication and partnerships.


  2. "Its Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Supervisor in New York, NY
    Current Employee - Front Desk Supervisor in New York, NY
    Recommends
    Neutral Outlook

    I have been working at Volunteers of America (More than 5 years)

    Pros

    Work ins't difficult.
    Get your experience and move on

    Cons

    Management is difficult when you want to create a change or give a solution to a problem.
    Hard to grow within the company.

  3. "Volunteers of America goes over and beyond to help people"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Sacramento, CA
    Former Employee - Case Manager in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Volunteers of America (More than 3 years)

    Pros

    They help people that are homeless or they have been former foster youth they have alcohol and drug programs they have veteran services they have detox centers they have shelters and rapid Ree housing services

    Cons

    The staff is underpaid overworked you can get fired easily and everybody micromanages and everybody keeps journals to make sure when they fire you they have enough documentation

    Advice to Management

    Learn to reward your case managers better for they are the ones that are doing all of the work why the directors are out having lunch and doing God knows what because they are not available. Learning to understand the case managers as an asset, and learn they are not the ones that should be blamed.


  4. "Run Away!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Montgomery, AL
    Current Employee - Anonymous Employee in Montgomery, AL

    I have been working at Volunteers of America part-time

    Pros

    The residents and some of the employees

    Cons

    They don't care about the residents no do they care about the Direct Support Professional. We are the one that's with the residents everyday and night. They Supervisors are no good. They let them get away with everything. Even knowing that the Supervisors are in the wrong. They need a new director because that person clearly doesn't care about the DSP. She go back and tell the Supervisors what the DSP has told her. Instead of doing her job and investigate what's going on. She say, we all need to get along. No, she need tell the Supervisors to treat us with respect. They really don't have a clue at this place. Please don't work here. Too many people have left because of the pole in charge. If you she a love one that is sick please stay away.

    Advice to Management

    Fire all the Supervisors in Montgomery.


  5. "Challenging but Rewarding"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Support Staff in Reno, NV
    Former Employee - Support Staff in Reno, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Volunteers of America full-time (More than a year)

    Pros

    Opportunity to assist homeless families, participate in community events & add value to the world.

    Cons

    Training and employee support were limited, high turnover, at times overwhelming.

    Advice to Management

    To provide more training to the support staff on addiction, resources, etc. Often felt like we were there to just "observe & report," which often made me feel helpless in actually supporting the resident clients.


  6. "Poor support for staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Washington, DC
    Former Employee - Program Manager in Washington, DC
    Doesn't Recommend

    I worked at Volunteers of America full-time (More than 5 years)

    Pros

    Opportunity to work with those in need.
    Some staff do care about the work.

    Cons

    Low salaries.
    Poor understanding of the needs of programs and program staff.
    Too focused on being faith-based; not enough focus on providing the services actually needed by clients.

    Advice to Management

    Spend time in programs understanding what they do.


  7. "VOA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook

    I have been working at Volunteers of America full-time (More than 5 years)

    Pros

    caring management- easy to talk to and quite accommodating.
    loving environment/friendly staff
    more resources than similar facilities/programs

    Cons

    rarely approved for OT
    bi-monthly pay schedule sucks!

  8. "Social/Psychological Abuse and Workplace Bullying"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Indianapolis, IN
    Former Employee - Program Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Volunteers of America full-time (Less than a year)

    Pros

    Intra-Department teamwork and great peer support.

    Cons

    Company VP pressures middle management with intimidating techniques and bullying tactics and use a "no strategic plan" strategy to implement individual agendas.

    Advice to Management

    When an employee has a legitamate concern, investigate to the fullest extent and remain objective throughout the process.


  9. "Assosiates teacher"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Start Teacher in Los Angeles, CA
    Former Employee - Head Start Teacher in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Volunteers of America full-time (More than 8 years)

    Pros

    They don't value there employee, the treat employees with horrible work ethic skills there is no pros here

    Cons

    Don't work here horrible I environment to work in.

    Advice to Management

    Hire professional people. Give all employee equal opportunities


  10. "BLIND EYE TO ISSUES"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Worth, TX
    Former Employee - Anonymous Employee in Fort Worth, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Volunteers of America full-time (More than 3 years)

    Pros

    Helping people who need it, providing resources for them to get back on their feet!

    Cons

    Texas State Management both is not capable of doing what is right, instead choosing to turn a blind eye to fixing issues. They hire people whose ethics/backgrounds/job history is questionable at best. Management will keep someone in a position regardless of how bad they are, how they treat employees, and how they exemplify signs of drug abuse and/or bipolar disorders. The drug & alcohol treatment divisions are the worst I have ever seen and do nothing to meet the clients needs of getting their lives back on track! Bullying and backstabbing and womanizing does not make a great leader! Upper management did NOTHING when they witnessed FIRST-HAND the unethical and abusive treatment of staff. Middle Management has card blanche to do whatever they please with no oversight, because upper management can't seem to hire the right people and their attitude is "Any body is better than no body" to avoid state fines for vacant positions. If this organization is faith-based, I would like to see their definition of the term!

    Advice to Management

    Texas State Management needs to step back and take a hard look at what is going on in the facilities around them.National Management needs to do a more thorough job of investigating claims of harassment, abuse, and sexual harassment.
    The state HR Department is a joke full of unethical persons and practices. They choose to investigate matters only when the benefit is to the accused and not the victims.


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