Volunteers of America Reviews | Glassdoor

Volunteers of America Reviews

Updated August 18, 2017
430 reviews

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2.9
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Volunteers of America President & CEO Michael King
Michael King
116 Ratings

430 Employee Reviews

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Pros
  • Your really feel like you are making a difference by guiding the clients there (in 14 reviews)

  • They are in business to help people (in 20 reviews)

Cons
  • Upper Management does not have enough experience to run the resale division (in 34 reviews)

  • Low pay is all I can think of right now (in 25 reviews)

More Pros and Cons

  1. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Property Manager
    Former Employee - Property Manager
    Recommends
    Approves of CEO

    I worked at Volunteers of America (More than 3 years)

    Pros

    Good people, laid back enviroment.

    Cons

    Poor management. Too much web training that takes away from day to day deliverables.

    Advice to Management

    Take time to thoroughly train employees on policy and procedure.


  2. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Volunteers of America full-time (More than 5 years)

    Pros

    Excellent work. Cordial Staff. Work is fulfilling

    Cons

    Politics of management gets in the way of progress. Favoritism

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New Orleans, LA
    Former Employee - Anonymous Employee in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Volunteers of America full-time (More than 5 years)

    Pros

    Good morale, helping people, opportunities for growth

    Cons

    Religious organization, too many different offices


  4. "Residential Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Volunteers of America part-time

    Pros

    clinical experience, great insight to the field of mental health working directly with patients who suffer from mental illness.

    Cons

    low pay, unprofessional conduct, lack of teamwork

    Advice to Management

    better teamwork, better communication, more direct involvement


  5. "LPN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Practical Nurse in Hartselle, AL
    Former Employee - Licensed Practical Nurse in Hartselle, AL

    I worked at Volunteers of America full-time (Less than a year)

    Pros

    Great dedicated people. Best nursing job I have ever had!

    Cons

    Night time calls can be tough on partner.


  6. "Difficult"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician in Anchorage, AK
    Former Employee - Clinician in Anchorage, AK
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Volunteers of America full-time (More than a year)

    Pros

    One is able to practice in one's profession and participate in enlightening group supervision sessions.

    Cons

    Extreme turnover of employee; lack of acknowledgement of accomplishments; hierarchy constantly in flux to the point that one was not individually supervised at all for a number of months; lack of support toward professional development within the agency; toxic internal environment. Inexperienced supervisors seemingly promoted on the basis of gender alone. Questionable hiring practices. Cultivated gap between "leadership" (administration) and clinician/counselor staff that underscored communication problems. "Us vs them" mentality with regard to "leadership" (administrative) team which was totally disconnected from clinical staff.

    Advice to Management

    Develop a vision and inspire employees to grasp that vision. Live up to stated values of stewardship, compassion, respect, etc. Define and reinforce the hierarchical infrastructure by assuring that all are aware of how the hierarchy works; all are aware of the value of their place in the hierarchy, and how its various components work together as a whole. Take advantage of the experience and education that educated counselors and clinicians, as well as other staff bring to the table by empowering them within the system to do training and participate in decision making. CEO must work harder to communicate what is happening within the agency, and keep staff focused on the vision. Agency representatives must participate in community events and community meetings that promote VOA in the community and help VOA take advantage of opportunities to have good collaborative relationships with other agencies. Provide informal and formal training moments at staff meetings that take advantage of the expertise of various staff members. Involve all staff in staff meetings either monthly or quarterly with department reports and training moments. Inspire,


  7. "The Homestead At Anoka"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Anoka, MN
    Former Employee - Anonymous Employee in Anoka, MN

    I worked at Volunteers of America full-time

    Pros

    This facility is absolutely beautiful. It was a pleasure conversing with the wonderful residents.

    Cons

    Very low pay for most positions

  8. "Case Aide"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Aide in El Cajon, CA
    Current Employee - Case Aide in El Cajon, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Volunteers of America full-time (More than a year)

    Pros

    Gain knowledge in the social services field and working with the severely mentally disabled. Learn what it's like working in a licensed mental health facility.

    Cons

    Clients are very challenging rude nasty violent disrespectful and just don't care. The facility is disgusting old full of mold and mildew and needs to be demolished. Management does not care and neither does licensing. Drugs are bought used and sold on the property. Even some of the staff are frequently under the influence. Staff complain all the time to corporate who turns a blind eye to what's going on because all they care about is the monthly SSI SSDI checks from the clients who suffer and can't speak up for themselves. Some staff are good while others are worthless and just want to collect a check without doing any real work. Staff work ethic is a joke.

    Advice to Management

    When staff complain actually listen and take heed because peoples lives and livelihood are at stake. Hold staff accountable for their actions or inactions and replace the program supervisor as he collects a check but only shows up to work one day a week and usually only for a few hours and is also frequently under the influence.


  9. "Great organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - SSVF Service Coordinator in Battle Creek, MI
    Former Employee - SSVF Service Coordinator in Battle Creek, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Volunteers of America full-time (More than 3 years)

    Pros

    Family atmosphere, understanding, flexibility, great organization.

    Cons

    Not a lot of advancement opportunities.


  10. Helpful (1)

    "Veteran Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Volunteers of America (More than 3 years)

    Pros

    It was a great team to work with.

    Cons

    The pay could be better.


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