Volunteers of America Reviews | Glassdoor

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Volunteers of America Reviews

Updated January 21, 2018
485 reviews

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2.8
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Volunteers of America President & CEO Michael King
Michael King
131 Ratings

485 Employee Reviews

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Pros
  • Your really feel like you are making a difference by guiding the clients there (in 17 reviews)

  • They are in business to help people (in 20 reviews)

Cons
  • Reprimanded for speaking up about issues (all of this is to upper management- not the individual program staff/management) (in 37 reviews)

  • Low pay is all I can think of right now (in 29 reviews)

More Pros and Cons

  1. "Great Place to Volunteer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America part-time

    Pros

    I love working with the staff and the people they help. Our city has a number of locations that serve different populations so it's a great way to try out volunteering and work with all sorts of people.

    Cons

    I really enjoyed my time at Volunteers of America and I have been thinking of volunteering again. I'm racking my brain trying to think of a con, but I have none. I really like what they do for our community.

    Advice to Management

    When I worked with the children sometimes there weren't enough snacks for them to all have their choice. I would suggest perhaps making sure that the inventory was better stocked and accounted for.


  2. "Residential counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Volunteers of America full-time

    Pros

    Supportive environment, meaningful work, opportunity for growth

    Cons

    Long hours, under staffed, high turnover

  3. "Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Volunteers of America full-time

    Pros

    It is a faith base organization.

    Cons

    They still have a lot of work in the way of culture


  4. "Outreach Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outreach Worker in Hillsboro, OR
    Former Employee - Outreach Worker in Hillsboro, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Volunteers of America full-time (More than a year)

    Pros

    Worked closely with DHS caseworkers

    Cons

    Some overtime and late night emergencies


  5. Helpful (1)

    "Mixed Bag"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America full-time (Less than a year)

    Pros

    Most people are nice (upper management and administrative personnel). Best for a person without a family or other obligations...maybe if you’re a student or can’t find anything else this job would be great for you. Guaranteed 40 hrs a week and overtime. Freedom and awesome working with clients.

    Cons

    The pay isn’t very good. A lot of gossip and backbiting between employees. Can’t trust coworkers. It can be exhausting dealing with coworkers...they don’t seem to care about their jobs. They will put things off onto another person to do and are not grateful or thankful if you do anything nice for them. The wear and tear on your own vehicle isn’t worth the pay after awhile...plus gas is expensive. The benefits are expensive. It seems to cost more to keep the Job and the benefits then it is to actually make any money. Constantly broke and waiting for the next paycheck...mainly because you’re spending so much money on gas all the time. Always bickering about stupid things among employees.

    Advice to Management

    It seems like there’s favoritism and unfairness. People get away with things they shouldn’t get away with. Management should be more active in the houses. Pay rates should be higher because you have to take into consideration that there’s a lot of driving and wear and tear on own vehicle. A person with a family can’t live on small amount of pay with added gas and health benefit expenses. You can make more working fast food and they deal with food, not living people.


  6. "Would not recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Volunteers of America full-time

    Pros

    Some Co-workers & residents make the work day great.

    Cons

    Low pay. Very delayed response to employee emergencies. Some co-workers don’t care about the job or residents.

    Advice to Management

    Get better employees, give better raises.


  7. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Volunteers of America full-time

    Pros

    One big family and the pay/benefits are reasonable

    Cons

    I have no Cons to add

  8. "volunteer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America part-time

    Pros

    Great service and good workers.

    Cons

    Nothing really in particular to say.


  9. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I have been working at Volunteers of America full-time

    Pros

    Flexibility, dedicated employees, hours, work life balance

    Cons

    Pay, health benefits, poor management, company culture

    Advice to Management

    Listen & address to employees concerns, train employees, respect and be honest with employees, pay employees and not just senior management


  10. "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Volunteers of America full-time

    Pros

    Flexible rewarding work environment and I felt appreciated.

    Cons

    As with most non-profits, low pay and job uncertainty.


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