Volusion Reviews
Updated May 11, 2023
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Top Review Highlights by Sentiment
- "The best part of working as a developer at Volusion is their culture of iteration and problem solving." (in 22 reviews)
- "They have free food all the time as well as other free snack type items in the office." (in 14 reviews)
Ratings by Demographics
This rating reflects the overall rating of Volusion and is not affected by filters.
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- Current Employee, more than 3 years★★★★★
Great people to work with and great clients!
Apr 6, 2023 - Client Success Manager & Sales in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
My coworkers are great and we all care about our mission as well as our clients. I also have the privilege of working with a lot of business owners of all sizes and from different industries. There's great satisfaction in watching my clients find success.
Cons
The teams are small, which can be a good thing but leads to bandwidth issues. This can make it difficult to keep up with day-to-day tasks given the number of clients in my book of business.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
There are some great perks and benefits
Cons
They pay the bare minimum and expect you to pick up the workload of whoever they decide to lay off that quarter.
Continue readingThank you for your review. At Volusion, we work hard to foster a great work environment where everyone feels welcome and excited to grow within the company. Work/Life balance is an important part of our Culture thus we provide flexible options for our employees to take time off as needed while balancing support for our customers. Our primary goal is to help founders—both outside and within Volusion—succeed, learn, and grow. Continuous learning is the concept of consistently expanding your knowledge to gain new skills and expertise. Volusion’s Professional Developmental Process provides access to courses, certifications, and other continuous learning resources for Volusion employees. This approach to professional development is vital to executing organizational goals and staying competitive in the ecommerce industry.
- Current Employee, less than 1 year★★★★★
It's My 6 Month Anniversary!
Aug 31, 2022 - Studio & Project ManagerRecommendCEO ApprovalBusiness OutlookPros
I typically like to wait until I have been with a company for a while, or I have left a company before leaving a review, but I would like to express my gratitude for all of the opportunity I have had so far to learn, train others, spearhead projects as well as experience what seems so far to be the most positive culture within a company that I have experienced. Speaking of positive, a lot of positive changes are happening at Volusion, and I look forward to seeing everything they are doing come to fruition. Their platform already outperforms competitors' when it comes to performance, and they are the only e-commerce platform/company that has an in-house digital agency. On top of that, this agency not only helps customers on their own platform, they help customers on their competitor's platforms as well. Many of Volusion's customers have been on their digital marketing programs for many years. Good benefits, and monthly, transparent meetings that keep everyone involved.
Cons
I wouldn't say it's a con, because I think it is really on the employee to be able to manage working remotely and handle change. Volusion is constantly evolving. While it has a bricks and mortar office, it does take advantage of a larger pool of resources by allowing for remote employees. If you are not very good at managing your time and staying motivated, you will struggle at any company working remotely. If you have a hard time adapting to change, you will struggle at any forward thinking company that continually evolves to offer its customers the latest and greatest.
- Former Employee, more than 1 year★★★★★
Ok place to workshop
Mar 24, 2023 - E-Commerce Consultant in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Great team mates. The company cares about their employees at the time and tried to create a fun environment for workers
Cons
Can’t think of any at this time
- Former Employee, more than 8 years★★★★★
Pros
Was great at first- until management changed.
Cons
Lack of genuine care for employees.
Volusion Response
Thank you for your review. At Volusion, we work hard to foster a great work environment where everyone feels welcome and excited to grow the company. Our entire Culture at Volusion is built on our Core Values: Transparency, Effective, Adaptable, Collaborative, Humble, Founder. We strive to incorporate these Core Values into every aspect of our business, and are reminded of these values in our quarterly company-wide meetings. Our primary goal is to help founders—both outside and within Volusion—succeed, learn, and grow.
- Former Employee, less than 1 year★★★★★
Sinking ship and the CEO is akin to the captain of the Titanic going down without a care, avoid at all costs
Jan 29, 2023 - in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
Good benefits and WFH flexibility
Cons
Leadership is a total disaster and don't believe in their staff. Product vision is an after thought and constantly changing priorities leaves the company in a state of flux. The staff within technology and operations are routinely overworked and although company claims flexible PTO, the CEO discourages time off of any kind. On top of that, the technology the company's product offerings are built on is ancient, and ops refuses to modernize tech stack. This placed is probably doomed to be extinct within the next few years.
Continue reading - Former Employee★★★★★
Pros
Good company culture and remote work. Learned a lot.
Cons
Don't pay their employees market value which causes high turnover. Does not give most holidays that other companies do. Ex: If Christmas is on Sunday, Volusion employees DO NOT have off that Monday (observed Christmas) so you lose that day off. I think the company takes 5-7 holidays a year. Don't have clear paths for promotions/raises. Do not give yearly bonuses or raises even if inflation increases.
Continue readingVolusion Response
Thank you for your feedback. Work/Life balance is an important part of our Culture, thus we provide flexible options for our employees to take time off as needed while also balancing support for our customers. We offer generous 5 weeks of PTO for our hourly employees and flex PTO for our salaried team members. Volusion observes the following holidays: -New Year's Day -Memorial Day -Independence Day -Labor Day -Thanksgiving Day -Christmas Eve -Christmas Day (Provided an additional floating holiday in 2022 as this day fell on a weekend) -Birthdays -2 Floating Holidays
- Current Employee, more than 1 year★★★★★
Pros
-Cool product(s) -Interesting industry (ecommerce) -Leadership cares about the people & the culture -Constant opportunity for growth and development -Recognition in real time for work that makes an impact -Passionate colleagues -Flexible PTO
Cons
Not necessarily a con to me, but some people could see it as one so i'll say it. That would be that Volusion is a smaller company and thus you are expected to wear multiple hats. Meaning yes, my dear readers, you actually have to work here. However, I look at this as an opportunity to expand my skill set and diversify my capabilities. Although you may wear many hats, your efforts will be frequently recognized and appreciated.
Continue reading - Current Employee, more than 3 years★★★★★
Stay away unless desperate for a paycheck
Jan 27, 2023 - Anonymous Employee in Austin, TXRecommendCEO ApprovalBusiness OutlookPros
- Immediate coworkers were hard-working and genuinely great to work with - Unlimited PTO (if you can take it without getting punished) - Remote - Is an OK product although just another e-commerce solution - Culture is alright but it's very political and two-faced
Cons
- Management consistently lies to its workforce about the state and vision for the company - Never ending yearly layoffs - No leadership/management mentorship, you are on your own here and will likely not grow without outside work - Very low compared to market rate
Volusion Response
Thank you for your review. Our entire Culture at Volusion is built on our Core Values: -Transparency -Effective -Adaptable -Collaborative -Humble -Founder We strive to incorporate these Core Values into every aspect of our business, including our vision which is to be the distinctive partner of choice for select digital commerce segments. We consistently remind our employees of this vision during our quarterly company wide meetings (SMBeats). Additionally, for growth opportunities we have both a Continuous Learning Program and a Mentorship Program that our employees are highly encouraged to take advantage of. We empower all of our employees to further their careers at Volusion and encourage them to connect with their managers to determine a growth plan that works best for their specific career aspirations.
- Current Employee, more than 1 year★★★★★
Pros
Volusion prioritizes work-life balance. I enjoy having a flexible schedule and being able to attend appointments when I need to. Teams across the board have been pretty open to new ideas and candid feedback. The environment welcomes collaboration and you're given all the tools you need to get your work done well. The People & Culture Team do a great job of hosting fun monthly initiatives, like trivia, wellness challenges, and contests, to bring people working remotely closer together.
Cons
The product lags in many ways compared to major ecommerce platforms. The work is being done, but there are a lot of components on hold or in flux.
Continue reading
Volusion Reviews FAQs
Volusion has an overall rating of 3.2 out of 5, based on over 316 reviews left anonymously by employees. 44% of employees would recommend working at Volusion to a friend and 35% have a positive outlook for the business. This rating has improved by 9% over the last 12 months.
44% of Volusion employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Volusion 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Volusion to be culture, benefits, coworkers and the cons to be management, senior leadership, career development.
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