Volusion Reviews

Updated Jul 22, 2020

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2.7
29%
Recommend to a Friend
26%
Approve of CEO
Volusion CEO Bardia Dejban
Bardia Dejban
13 Ratings
Pros
Cons
  • "You have to wonder why so many people, especially upper management, have left recently(in 15 reviews)

  • "Look up info on "Mozu" to see an example of this(in 11 reviews)

More Pros and Cons
  1. "Great opportunities to learn and advance"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Studio Team in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Volusion full-time for more than 3 years

    Pros

    My coworkers and the culture are amazing. The work life balance is hard to beat.

    Cons

    Workloads can get heavy. Prep for the holiday season can be a beast.

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  2. Helpful (1)

    "Cool Company, Bad Management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise Account Manager in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Volusion full-time for more than a year

    Pros

    Great people to work with and an awesome office.

    Cons

    Very poor upper management. They tend to make stupid decisions and punish their employees for it.

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  3. "good culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate SEO Specialist in Austin, TX

    I worked at Volusion full-time

    Pros

    good culture, great people, good balance

    Cons

    still growing and needs better organization

  4. "Typical Call center"

    2.0
    Former Employee - Sales Associate in Austin, TX

    I worked at Volusion full-time

    Pros

    unlimited Paid time off snacks no strict dress code.

    Cons

    had to sell customer a pipe dream product needs major improvement to compete with competitors such as square space and weebly

  5. Helpful (3)

    "Yikes"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Volusion full-time

    Pros

    P&C are great, they try really hard to make work fun.

    Cons

    Leadership is delusional. Product is terrible.

  6. Helpful (3)

    "Poorly led. Third-rate product."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Volusion full-time for more than a year

    Pros

    - Some great people, though a lot of them have left or were laid off - A lot of the customers are great, hard-working folks, who are really appreciative of the little things - Not a lot of hierarchy or bureaucracy, until you get to the very top of the house

    Cons

    - Complete and utter lack of a real vision, mission, or strategy. What they call a "vision" is not a vision - it's more of an ultimatum. - They maintain one platform that works, but is 10 years past its prime. - The also have a second platform, which was the company's 8th attempt to replace the original one (the previous 7 failed in an interesting variety of ways), that just plain doesn't work. - Because of the above, nobody at the company is proud of the product. - Leadership expects to be able to build, basically from scratch, a fully featured, "one-stop-shop" e-commerce solution that can compete with Shopify for the business of companies like Outdoor Voices or Taylor Stitch. And somehow they expect to do that with a team 1/25th the size. - If you end up in a role where you have to interact with the customers, you'd better be prepared to deal with angry, frustrated people. Most have them have been begging for issues to be resolved for years, and even the little ones remain. Customers stay because it's incredibly hard to change e-commerce platforms, but that only lasts so long. Look them up on Builtwith and you'll see how their customer base has steadily declined over the past 10 years, while overall US e-commerce volume tripled in size.

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  7. Helpful (3)

    "No Accountability in C-Suite"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Volusion full-time

    Pros

    - Typical tech company perks (free tacos, etc.) - Great co-workers - Workers given a decent amount of autonomy

    Cons

    - Company has never had a clear vision. Because of that, projects are started and stopped, teams are redefined again and again, and it's really difficult to get traction. As a result the product is pretty lousy. - Accountability rolls downhill, no one in management takes ownership for performance. Haven't seen much upside since many of them took their positions... - Culture had been pleasant but has turned toxic in some departments due to recent executive hires. - Typical boys club at the top, a lot of scapegoating, back-biting. People are hired and then fired in a few months time, and a lot of people really don't know where they stand. - HR basically buries head in sand when real issues arise, but we do get free tacos.

  8. "Great culture and people"

    4.0
    Current Employee - Sales Associate 

    I have been working at Volusion full-time

    Pros

    very flexible and a team like an environment

    Cons

    I've worked here for a couple of years and have seen some high turnover in some departments

  9. Helpful (12)

    "No vision and a terrible product"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Volusion full-time for more than 3 years

    Pros

    Depending on your department, there can be great people. I learned valuable lessons in managing upward and resourcefulness.

    Cons

    It is a master course in how incompetent men can rise to top positions in tech purely due to ego, overconfidence, and manipulation. Then they surround themselves with yes-men and expensive consultants.

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  10. Helpful (5)

    "Stepping stone company"

    2.0
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Volusion full-time

    Pros

    Snacks Benefits Nice people Paid time off ...Snacks?

    Cons

    Lack of direction Lack of identity Low pay Politics Slow to innovate

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