Found 51 of over 318 reviews
- Most Recent
- Highest Rating
- Lowest Rating
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "The people are great and it is what made you want to come to work every day." (in 46 reviews)
- "Good culture, with an HR department that makes efforts to compensate for the terrible work environment" (in 22 reviews)
- "They offered reasonably good benefits for an hourly employee" (in 16 reviews)
- "They have free food all the time as well as other free snack type items in the office." (in 14 reviews)
- "My coworkers are great and we all care about our mission as well as our clients." (in 10 reviews)
- "speaking with angry customers, low pay" (in 19 reviews)
- "Leadership has no idea what development does." (in 17 reviews)
- "management, HR, and execs could care less about you." (in 14 reviews)
- "Upper management is completely absurd." (in 11 reviews)
- "This place was run by not at all experienced managers." (in 10 reviews)
Ratings by Demographics
This rating reflects the overall rating of Volusion and is not affected by filters.
Reviews about "leadership"Return to all Reviews
- 4.0Feb 10, 2016Anonymous EmployeeCurrent Employee, more than 3 yearsAustin, TX
Volusion has recognized that leadership and organizational changes were necessary in order to move the business forward and make sure employees are engaged. I think it takes a lot to admit that there is a problem and then to take steps to correct it. This is exactly what's happening now and its going to be a very exciting time. The group of folks I work with are talented and engaged. I couldn't ask for a better team. Overall Volusion is made up of some of the most intelligent and passionate people I've ever met. The office space is fun, inviting and quirky.
There has been a long history of non-transparency/lack of autonomy but that is finally starting to change.4
- 5.0Oct 17, 2014Front End DeveloperCurrent Employee, more than 1 year
I am going on two years here at Volusion. While each department has its ups and downs and growing pains, each of the employees here feel like family. Hard work is always rewarded and managers are good at ramping up team members. The vibe is positive and laid back. Management has a very human feel to it - they value your feedback and criticism. They are always sending out happiness surveys and most often implement suggestions and changes brought up by employees. You can tell they really care about their employees and value happiness and a healthy work/life balance over the company's bottom line. I've worked for lots of other companies who didn't make this a priority and I was a miserable wreck. It is such a joy to come to work and put out a great product for a company that truly values its members instead of feeling like we're a part of a big machine. The leadership here has great vision for the company and they are making excellent strides in keeping competitive in the market. Lots of perks like Beer Fridays, Bring your Dog to Work days, chair massages, bingo swag prizes, free ice cream, free yoga and fitness classes, work from home for qualified employees, referral bonuses, free educational classes and conferences (like An Event Apart, SXSW, DrupalCon, etc), healthcare on day ONE and a generous 401(k). HR (People and Culture Team) is always on the ball, making sure our needs are met. They go a step above and beyond with fun company outings, parties, events, celebrations and team building events that boost morale.
The salary is slightly under what the market currently offers for some positions. However, there are often bonuses and other perks that help make up the difference. The company isn't perfect and at times they have pushed out lower-quality product updates to meet arbitrary deadlines. On a positive note, the backlash we experienced as a result of this has forced us to put better measures in place and I believe many of our services are more improved now for the lessons learned. The company is divided between two buildings, mostly due to the explosive growth we've experienced in the last two years. This puts a strain on some teams who are split up and are still expected to work together.
- 2.0Apr 21, 2020SEO SpecialistFormer Employee, more than 1 yearAustin, TX
The culture team tries very hard to build a great corporate culture, and have partially succeeded. The people are great.
Leadership and corporate structure is chaos. During 18 months we went through 2 rounds of layoffs, every C-suite position changed hands at least once, teams were restructured several times, company-level goals changed three times, and nothing of consequence got done. Product is still virtually unusable, tons of custom development was required on our end to support even mid-size clients.5
- 5.0May 19, 2021Director of MarketingCurrent Employee, less than 1 yearAustin, TX
Great leadership team that drives the vision and supports the needs of their teams. Future focused, with a great sense of what changes are needed to get where we need to be. Great teammates who have a healthy respect for each other and work towards a common vision.
I have not experienced any cons.
- 1.0Jan 29, 2023Anonymous EmployeeFormer Employee, less than 1 yearAustin, TX
Good benefits and WFH flexibility
Leadership is a total disaster and don't believe in their staff. Product vision is an after thought and constantly changing priorities leaves the company in a state of flux. The staff within technology and operations are routinely overworked and although company claims flexible PTO, the CEO discourages time off of any kind. On top of that, the technology the company's product offerings are built on is ancient, and ops refuses to modernize tech stack. This placed is probably doomed to be extinct within the next few years.5
- 2.0Feb 25, 2019Anonymous EmployeeFormer Employee, more than 3 years
If you want to work at a failing company for a passive aggressive CEO that thinks he's running Google, than this is the place for you. Good at your job? Look forward to stress and being completely overwhelmed as the company's clueless leadership rests on you. Bad at your job? You'll probably still get hired but at a cheap rate and sometimes there will be a karaoke party or cocktail event for you to waste your time at.
So many things to say here but I'll sum it up with a quick translation of the culture code: 1 -Help breed amazing founders: Find founders that are tech illiterate enough to go with the Volusion platform and try teaching them how to internet. 2 - Keep it simple and move fast: Hack your way through to make complicated things happen quickly for not a lot of money (and do it in not enough time) to try and meet goals that will never be reached. Always solve for the customer: impossible because the only problem customers have is how to leave Volusion in the fastest most efficient way possible. Put people before everything else: Anyone who believes that any company does this is delusional. Volusion is no exception. They are a business. Share openly and are transparent: Not sure how a company is able to micromanage while providing absolutely no general direction whatsoever but Volusion has accomplished that feat. Favor autonomy and ownership: Now you have more responsibility and accountability without the paycheck that's supposed to go with it.15
- 4.0Oct 7, 2019Anonymous EmployeeCurrent Employee, more than 1 year
Work/Life balance. Attentive and excellent senior leadership
2nd level manger need improvement
- 4.0Mar 19, 2014Ecommerce Sales ConsultantCurrent Employee, more than 1 yearAustin, TX
Fun Company. It is a fast-paced, quick moving sales environment, and not everyone is successful. You really have to take advantage of every conversation. That being said, you can be very successful with skill, determination and efficiency. You have the opportunity to speak to business owners in every stage of progress - garage entrepreneurs to C-Level decision makers in large companies. There's been a recent change in leadership on the sales floor and the new director is extremely people-focused. If you're willing to invest the time and effort it takes to be successful you have the opportunity to carve out a career path in a variety of different roles, at a company that is growing exponentially. I've been a top performer since I arrived, and I rarely work more than 40 hours a week. I also routinely win great prizes in sales contests - including a $500 Southwest Airlines giftcard. I have plenty of PTO to take advantage of it.
Sales is very fast-paced. You have to always be on the top of your game, and efficiency and organization is a priority. Some things that are out of your control will affect your sales time, and you have to power through and stay focused. Some people have no idea what it takes to start a business, and a free trial is very easy to sign up for.
- 2.0Dec 9, 2016Team Lead, Front End DevelopmentFormer Employee, more than 1 yearAustin, TX
flexible work hours Work from home once a week 20% hack time free breakfast friday snacks catered lunches and events on occasion
Volusion Development leadership is very much against change. Trying to upgrade a .Net version takes talking to 10 different people and waiting 6 weeks only to get shut down by a manager because he didn't think of it. You never know when you'll be let go. They talk about being a transparent company, but then make split second decisions to let go a group of people once things start going downhill. Talking to coworkers, they were always afraid of losing their job, and there was no warning. After being laid off they don't care about you. I was laid off with one week of severance. In the following weeks they invited the whole company to happy hour, threw multiple team events, and had a holiday party at the W. They have money, they just don't want to pay their developers. Leadership has no idea what development does. While working there we used multiple tools to track our progress, and having a CEO familiar with Github, he was more than capable of looking through our commits, however we had multiple meetings where leadership claimed there was no work being done because their work wasn't being done. Overall this job as a developer felt like half my time was development and the other half fighting a political battle with leadership.19Volusion Response7y
We regret that you had a negative experience in our Engineering department. Leadership values our development team; which is increasing in efficiency under the direction of our new CTO. He is focused on engineering excellence and building high performing teams. As you know, Volusion went though some organizational restructuring earlier this year. Organizational changes were finalized with the sale of our enterprise platform, Mozu. Now that we are focused completely on the SMB space, we are poised for growth.
- 4.0Oct 11, 2015Product ManagerFormer Employee, more than 1 yearAustin, TX
Good employees who are dedicated and passionate about their jobs.
Unfortunately a leadership team pretending they have the necessary qualifications required to run a $400 million dollar organization.3