Von Maur Reviews | Glassdoor

Von Maur Reviews

Updated May 13, 2018
752 reviews

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2.8
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Approve of CEO
Von Maur President James D. von Maur
James D. von Maur
391 Ratings

752 Employee Reviews

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Pros
Cons
  • The dress code is ridiculously outdated (in 155 reviews)

  • Good number of 20-something department managers - not necessarily a con, but can generate unnecessary drama at times (in 74 reviews)

More Pros and Cons

  1. "Department manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Manager in Oklahoma City, OK
    Current Employee - Department Manager in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Von Maur full-time (More than 3 years)

    Pros

    I have been here since the store opened. I have been through all types of managers. If your willing to put in the work they are willing to give. The attendance policy is a bit strict, but being on time is important with everything you do. They have bent over backwards for me, but I have done the same. I don’t plan on go anywhere.

    Cons

    Not a lot of cons. With every job there is bad days. We are all human just trying to make a pay check. But they really need to update their systems with everything they do from markdowns to comunicating to us

    Advice to Management

    Continue listening to your people. We have good opinions too.


  2. "Sales associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice bosses
    Easy
    Get $10 every time you get customer compliment

    Cons

    Not very flexible
    Strict dress code

  3. "Not a bad starting retail job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook

    I worked at Von Maur part-time (More than a year)

    Pros

    Really great starting pay, friendly team members, and management was decent enough. One of the best compensation packages even for part time in retail (a % on every sale, easy to move up, ect).

    Cons

    The piano always playing downstairs near your department can get a little distracting. Having to wear skirts and dresses with tights all the time while being busy all day sweating and running around helping people isn't feasible. More flexibility for time policies.


  4. "Department Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Detroit, MI
    Former Employee - Department Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Von Maur full-time (More than 3 years)

    Pros

    One of the best compnies to work in retail , Family oriented and give time and a half for Sundays.

    Cons

    Management training should be provided more extensively

    Advice to Management

    Keep on doing the good work


  5. Helpful (2)

    "Worst Place Ever"

    StarStarStarStarStar
    Former Employee - Full Time Sales Associate
    Former Employee - Full Time Sales Associate

    I worked at Von Maur full-time

    Pros

    You get a weekend off

    Cons

    Where do I start, almost the whole place is gossips, lazy co-workers, This place is so toxic , negative and unhappy people . You are over-worked and managers expect you to have all stock out by the time the store opens, you are expected to open 40 boxes alone. Co-workers will do nothing all day , but sell and leave the dressing rooms full. Favoritism at this place is sickening.Unprofessional management and they really don’t care about you . Demanding Customers which Von Maur has created. They try to ruin your confidence so you get sucked in and never leave.

    Advice to Management

    Less favoritism and learn to value your hardworking employees.


  6. Helpful (3)

    "run as fast as you can!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Von Maur full-time (More than a year)

    Pros

    - vacation hours are given every 3 months
    - certain departments managers are nice

    Cons

    - minimum pay went up and we are still at $11 bucks per hour for newcomers
    - only gets 35 hours when you request for 40. will not give extra hours except for christmas. have mouths to feed
    - floor management is delusional. both floor managers are condensing and good people are leaving left and right
    - floor manager uses camera to watch you and call you on the phone when they micromanage
    - lunch break are not full hour breaks. you must be on time otherwise you get 20 lates to termination (4 absents too )
    - sick hours are given every January 1st
    - CSIP hourly goals. how are u truly suppose to help customers when you are constantly worring about it. the nightime shifts suffer if they dont work weekends
    - other department managers think they can control you and yell at you
    - favoritism is at the highest and worst. you wont ever get promoted if management doesnt like you no matter if you have been there since opening.

    Advice to Management

    grow up. i understand you are in your late 20s but this is not high school or college. floor management needs to be reviewed more closely. they also need to communicate with each other
    - morale of the store is lacking


  7. "Family owned, decent hours for retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Decent hours for retail, decent pay scale. High level of customer service, wonderful client interactions, great opportunity to hone client building skills

    Cons

    Managers can create a toxic environment, push employees to unattainable goals, use people and spit them out. Managers aren't trained to give effective feedback

    Advice to Management

    Listen to feedback, don't push your own agenda

  8. Helpful (2)

    "Visual Merchandiser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Von Maur full-time

    Pros

    The shift was the only good thing about the job.

    Cons

    Management is horrible, too much favoritism and it shows, the company is stuck on traditional and that’s why they lack in moral, they hire from outside before within (but this only applies to African-Americans.

    Advice to Management

    Be open minded, listen to the employees whom are the voices of the customers, learn to grow as a diverse company because you’re definitely not.


  9. Helpful (2)

    "Customer Service Department Manager"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Customer Service Department Manager in Victor, NY
    Former Employee - Customer Service Department Manager in Victor, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Von Maur (More than a year)

    Pros

    Absolutely none . This company treats employees worst then any other in history.

    Cons

    Many - my top con is imature management, but the list is endless!

    Advice to Management

    Grow up - I give this Company a negative rating!


  10. "Women’s shoes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Women’s Shoes in Cedar Rapids, IA
    Former Employee - Women’s Shoes in Cedar Rapids, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Von Maur part-time (More than 3 years)

    Pros

    Money. Scheduling, employee moral, promotion potential. Amazing atmosphere and management.

    Cons

    WAY TO MUCH WORK TO BE IN A SUIT!!! BEWARE

    Advice to Management

    I agree, it’s nice to have men in suits working at Von Maur. Alas, Anytime a customer asks for a shoe, Von Maur makes the employee bring out THREE MORE BOXES OF SHOES TO SUGGEST. The customer says no... and you are in a suit and constantly putting up the extra three shoes per customer back and next thing you know, you look like you just went through football practice in a suit. A suit is not something you make someone wear when you want them to do manual labor. If Von Maur wants employees in suits, then don’t make the job physically demanding. Reasonably accommodate by have someone designated to put the extra suggestion shoes up or don’t expect a man in a suit to be drenched in sweat. Its easy for women to wear things that allow them to move freely , but men are in a coat and long slacks. I now see why there are no men working in women shoes. This may not be a problem for a low volume store.


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