Vonage Reviews | Glassdoor

Vonage Reviews

Updated July 19, 2017
220 reviews

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2.5
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Alan Masarek
62 Ratings

220 Employee Reviews

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Pros
  • Great people co-workers quickly became friends (in 13 reviews)

  • On-site gym, meal card and cafe, friendly work environment, some room to lead in your area of expertise, ok benefits, some company sponsored events (in 7 reviews)

Cons
  • They haven't been able to hire good candidates as no one wants to join (in 11 reviews)

  • Upper management is transparent about layoffs, not concerned with preserving talent (in 11 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Growth & Transformation Creates Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Holmdel, NJ
    Current Employee - Anonymous Employee in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vonage full-time (More than a year)

    Pros

    Work is challenging but extremely rewarding
    Beautiful campus with volleyball/tennis court and bikes
    Great benefits and ability to balance work/life
    Room for growth - I moved into a new position after being here 1.5 years
    Corporate understands what's necessary to win in their markets
    CEO is intelligent and has a clear vision for the future
    Culture/values are going positive direction

    Right now is the best time to join Vonage because it's an opportunity to be part of an organization that will be a leader in the industry.

    Cons

    Headquarter location is a challenge - need to better promote brand awareness in order to attract young/tech savvy talents

    Advice to Management

    Visit other office locations more and listen to what they have to say


  2. "Interesting job, wonderful people, cutting edge communication technology"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Vice President Research Technology in Holmdel, NJ
    Current Employee - Vice President Research Technology in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vonage full-time (More than 3 years)

    Pros

    Learning new things, working with professionals and industry leaders

    Cons

    Long hours, pressure - as with all high-tech jobs

  3. "Advance Operations Technician I"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advance Operations Technician I in Holmdel, NJ
    Current Employee - Advance Operations Technician I in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vonage full-time (More than 3 years)

    Pros

    Great environment to work and great career growth

    Cons

    none for me none for me none for me

    Advice to Management

    focus on growth


  4. "learned a lot from this comany. Got a chance to meet lots of new people. Had great time interacting with poeple"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Irving, TX
    Current Employee - Sales Representative in Irving, TX
    Recommends
    Approves of CEO

    I have been working at Vonage full-time (More than a year)

    Pros

    great experience.Salary was good.Manager was very friendly.

    Cons

    nothing bad to say about this company.


  5. "Smart, hard working people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Holmdel, NJ
    Current Employee - Manager in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vonage full-time (More than 5 years)

    Pros

    Size of company allows you to gain broad experience. Employees are dedicated and hard working and company supports the community in many ways. Stable company with great facility and solid benefits. Purchase of Vocalocity diversifies company into the business segments.

    Cons

    Career paths tend to be within functional areas. Has been a financially conservative company but has been investing in multiple fronts over the last 18 months - driving multiple priorities.

    Advice to Management

    Continue to recruit experienced senior leaders to drive the business forward.


  6. Helpful (1)

    "A Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Holmdel, NJ
    Former Employee - Customer Service in Holmdel, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Vonage full-time (More than 8 years)

    Pros

    - The Campus was amazing and huge
     - Lots of bonding activities, such as team sports and volunteer opportunities
     - Wonderful cafeteria and $100 towards meal card
     - Offered lots of amenities, including delivery dry cleaners & onsite gym

    Cons

    - Depending on the hours you worked, there can be little support for Care Agents


  7. "QA Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Holmdel, NJ
    Current Employee - QA Engineer in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vonage full-time (More than 8 years)

    Pros

    Flexible and Nice Poeple. Very large and clean campus.

    Cons

    Less Growth as the company is small and has less departments.

    Advice to Management

    Continue the Work.

  8. "Great nice Co workers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    Be able to interaction with customers.

    Cons

    There were no bad things about vonage

    Advice to Management

    Good


  9. "I really liked the way the company was run"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Payroll Clerk in Edison, NJ
    Former Employee - Payroll Clerk in Edison, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free lunch everyday when I worked there. Very smart cause it made u work more by staying in everyday if u wanted, and you saved money,gas,and time

    Cons

    I worked in payroll I honestly didn't have a negative experience

    Advice to Management

    Keep doing what your doing very good place to work and excel


  10. Helpful (1)

    "great growth potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vonage full-time (More than 3 years)

    Pros

    young, fun environment that still has that 'start-up' feel. work from home programs. ability to make a lot of money!

    Cons

    job can get redundant sometimes.. but hey, that's inside sales. there aren't a lot of other places where you can get warm leads qualified for you.


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