Vonage Reviews | Glassdoor

Vonage Reviews

Updated July 19, 2017
220 reviews

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Pros
  • Great people co-workers quickly became friends (in 13 reviews)

  • On-site gym, meal card and cafe, friendly work environment, some room to lead in your area of expertise, ok benefits, some company sponsored events (in 7 reviews)

Cons
  • They haven't been able to hire good candidates as no one wants to join (in 11 reviews)

  • Upper management is transparent about layoffs, not concerned with preserving talent (in 11 reviews)

More Pros and Cons

  1. "vonage r&d"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Atlanta, GA
    Current Employee - Software Engineer in Atlanta, GA

    I have been working at Vonage full-time (More than 3 years)

    Pros

    flexible, and work load is reasonable

    Cons

    not the best environment. Office is dull

    Advice to Management

    keep it fun


  2. Helpful (2)

    "Too Acquisitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cloud Solutions Sales Executive in Denver, CO
    Former Employee - Cloud Solutions Sales Executive in Denver, CO
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great Brand Recognition, Great CEO/Vision, Heading right direction but will take time.

    Cons

    Identity Crisis from all the acquisitions, poor team/individual sales performance with few exceptions across entire nation, poor installations / customer service, bad communication and process, no one is tenured (including most leadership).

    Advice to Management

    I am sure this will be a good place to work and will be successful, will just take time to iron out the kinks and create good process, culture, and results.

  3. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holmdel, NJ
    Former Employee - Anonymous Employee in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vonage full-time (More than 3 years)

    Pros

    Innovative, keeps changing, offers additional activities and benefits to employees. worked in both Israeli and US locations.

    Cons

    a little heavy on the red tape side, some disconnect between the different locations.

    Advice to Management

    employees retention is still WIP.


  4. Helpful (2)

    "no work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Washington, DC
    Current Employee - Project Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Vonage full-time (Less than a year)

    Pros

    People are great, industry is growing/innovative, opportunity to learn and challenge yourself, snacks and end of the month work parties

    Cons

    A Workload for three people is placed onto one person's shoulders, Long hours, high pressure projects, everyone is stressed and all departments are short-staffed ---

    Advice to Management

    It's about quality not quantity. Getting acquired by Vonage is exciting but they are awful at rolling out new processes. Hire more people! Stop being cheap.


  5. Helpful (1)

    "Marketing Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Marketing in Holmdel, NJ
    Former Employee - Director of Marketing in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vonage full-time (More than a year)

    Pros

    Great Company, excellent perks like $100 cafeteria monthly allowance

    Cons

    Way too many meetings and conference calls

    Advice to Management

    More productivity, less CC and Meetings


  6. Helpful (2)

    "voIPNetwork Service Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - NETWORK SERVICE SUPPORT in Atlanta, GA
    Current Employee - NETWORK SERVICE SUPPORT in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Vonage full-time (Less than a year)

    Pros

    Vonage $50.00 gift card are a great incentive to sign up with them.

    Cons

    Company should offer more overtime.


  7. Helpful (1)

    "Loved working at Vonage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Holmdel, NJ
    Former Employee - Anonymous Employee in Holmdel, NJ
    Recommends
    Positive Outlook

    I worked at Vonage full-time

    Pros

    Great place to work. Excellent facilities. Co-workers awesome. Leadership team working hard to advance the company.

    Cons

    No comment. Had a great experience working there.

    Advice to Management

    Nice work.

  8. Helpful (7)

    "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Vonage full-time (More than a year)

    Pros

    Commission structure pay is above average

    Cons

    Management shows favoritism
    Management lies to get their way
    Management has hidden agendas

    Advice to Management

    Management is fake, not transparent, tell the truth to your employers and stop lying


  9. Helpful (3)

    "my thoughts"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in North Plainfield, NJ
    Former Employee - Customer Service Associate in North Plainfield, NJ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Vonage full-time (More than 8 years)

    Pros

    front line managers wanted success

    Cons

    not stable , not flexible with hours for continue education, hard to reach incentives

    Advice to Management

    listen to employees


  10. Helpful (2)

    "mis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MIS in Holmdel, NJ
    Former Employee - MIS in Holmdel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vonage full-time (More than a year)

    Pros

    very friendly environment , great people , good technology

    Cons

    average or below average pay

    Advice to Management

    hire more people


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