Vrbo Reviews

Updated Jun 23, 2020

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3.6
69%
Recommend to a Friend
71%
Approve of CEO
Vrbo Senior Vice President and General Manager Jeff Hurst (no image)
Jeff Hurst
12 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Program Management in Austin, TX
    Recommends
    Neutral Outlook

    I worked at Vrbo full-time for more than 8 years

    Pros

    Culture is wonderful, people are excellent. 401k matching, health benefits, and vacation time.

    Cons

    If layoffs had not happened I would probably still be there.

  2. "Emphasis on Communication"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Implementation in Austin, TX
    Recommends

    I have been working at Vrbo full-time for more than 3 years

    Pros

    Good management, open communication styles across org, benefits are good, overall positive work culture

    Cons

    Large organization so sometimes things move slowly to get fixed

  3. "Great Place to Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vrbo full-time for more than a year

    Pros

    Great benefits, managers care about advancement, fun work place, ability to be creative

    Cons

    Job was sometimes monotonous. The commute, like everything in Austin, was awful.

  4. "great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Tier II Integration Specialist in Austin, TX
    Recommends
    Positive Outlook

    I worked at Vrbo full-time for more than 5 years

    Pros

    great culture they really value the individual contributor, good work life balance, snacks in the breakroom, nice building to work in

    Cons

    There are 2 sides of VRBO, the dev side and then everyone else. When I left there was a rift between the sides. The dev team would often roll out new code with out ever talking to everyone else and often break things. The dev team was slow to respond to the broken code and left everyone else to find ways around the broken code.

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  5. "Amazing experience!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    Met so many great people at Vrbo, and the management team is amazing as well! Lots of room for growth, and they had so many amazing benefits!

    Cons

    Cant really think of any cons.

  6. "Industry is in a Free Fall. Great place to work but Travel is changing."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Program Manager in Austin, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than 5 years

    Pros

    Great benefits. Wonderful group of people with a fun and hard work attitude

    Cons

    The company has lost its way since being acquired. Needs to get back to basics and focus on the customer.

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  7. Helpful (6)

    "Extremely Toxic Workplace"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Creative in Austin, TX
    Negative Outlook
    No opinion of CEO

    I worked at Vrbo full-time for more than a year

    Pros

    I’d say free coffee, but that’s setting the bar pretty low. Then again, Vrbo loves a low bar.

    Cons

    There’s no path, no plan, no leadership, and soap opera-level drama is around every corner. Trust is absent amongst leaders and coworkers. Zero accountability. People who should be promoted aren’t, and people who are promoted; well, it’s just surprising that they were ever hired in the first place. Inept can’t begin to describe leadership, and I don’t just mean the C-Suite. Expedia is a soulless company. I was hired when HomeAway was solo and before VRBO was made into a pretend word called Vrbo. HomeAway was also directionless, but it was a happier place with happier people who were also smart and not predisposed to mind games and unethical behavior. Most of the money you make, will go into the hands of a great therapist. If you find yourself there, trust no one. Especially your boss.

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  8. Helpful (1)

    "Overweight Siloed and Inefficient"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Devops Engineer 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    Lots of free time Nice facilities

    Cons

    Lots of free time Extremely siloed Extremely protectionist

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  9. Helpful (7)

    "Used to be great, ruined by parent company"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Vrbo full-time for more than 3 years

    Pros

    There are a couple very smart people that work at Vrbo. If you’re lucky you’ll get to work with them. But most of then have left already. The budgets are pretty big so you do get to work on some fun stuff— if you’re on the right team. But none of the pros matter because of the cons.

    Cons

    Expedia. Expedia is the nightmare conglomerate you hear horror stories about. Completely directionless, tons and tons of layers of middle managers who only gum up the works and prevent any real progress from being made. The worst manager I’ve ever worked with got promoted to director for doing “favors.” RUN AWAY! Do not take this job. I’ve had a lot of managers in my career, and she was by far the worst. Perfectly emblematic of Expedia— all talk, no game, no plan, no talent, no actual work. And right before layoffs she was given a director role, but didn’t Direct anything. Directors by definition there are supposed to manage managers, but she didn’t. Bad at her job, constant failures, no leadership ability, petty, doesn’t even meet the baseline criteria and gets promoted. Sure. We all knew it was backroom (or back pages) deals. Similarly almost the entire security team at Expedia has left. Most of them should have because they were awful. Some of them found better jobs. Tons of executive turnover too, because none of them can pull their heads out of their assess. DO NOT take any job on the security or compliance(GRC) teams unless you want a huge black mark on your career when they inevitably (AGAIN!) have a breach. There is a guy working there that is supposed to be based in an office in SF, so they pay him SF rates, but he lives full time in ROUND ROCK, TEXAS. And also never does anything. So he makes $300k and literally doesn’t do anything. Hasn’t accomplished a single goal. So who’s more inept? Him or the people who haven’t figured it out and fired him yet? Basically anyone who still works at Expedia or any company owned by them (which is A LOT of companies) is a loser. Or smart and already looking at other jobs. Also it feels great to work at the permanent 2nd place company. Work here if you want to tell people you work at “like AirBnB, but more expensive with less options and a bad interface.” It really sucks working somewhere you can’t even recommend to your friends or really use yourself. Pathetic. In short only take a job here if you like never accomplishing anything, constantly having your priorities changed, having to manage up, being pulled into all sorts of time wasting bs, and being promised the world while being delivered.... nothing. DO NOT WORK HERE. DO NOT WORK HERE. DO NOT WORK HERE.

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  10. Helpful (2)

    "vrbo: very bad"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Full Time Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Vrbo full-time for more than a year

    Pros

    None that is worth mentioning.

    Cons

    Poor teams, even poorer managers.

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