Vrbo "great benefits" Reviews | Glassdoor

Vrbo Reviews

Updated Jul 21, 2019

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3.5
64%
Recommend to a Friend
Vrbo Senior Vice President and General Manager Jeff Hurst (no image)
Jeff Hurst
0 Rating
  1. "Great Time Here During my Internship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Learning & Development in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vrbo for less than a year

    Pros

    Great benefits Nice offices Ability to work in different offices/from home if needed Friendly Coworkers

    Cons

    Have to deal with Austin traffic Not much else I can think of that was glaringly bad. Any other critiques would depend on personal taste.

    Continue reading
    Vrbo2016-11-29
  2. Helpful (1)

    "Customer Support Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Support Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Vrbo for less than a year

    Pros

    Great benefits, great people in office, and snacks.

    Cons

    Schedules are terrible for CSR. No transparency. They are trying to become airbnb and it is clearly not working.

    Vrbo2016-11-16
  3. Helpful (2)

    "Great benefits, okay pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at Vrbo full-time

    Pros

    Great benefits, and the vacation days for a starting employee are second to none.

    Cons

    Disconnect between support staff and dev team.

    Vrbo2016-10-28
  4. Helpful (3)

    "No Internal Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo full-time for more than 8 years

    Pros

    Great Benefits Good People Fun Industry Lots to learn if you are one of the few that can move around in the company

    Cons

    a silo culture Product and Engineering are king; Support is a close second; Sales doesn't have a place. No real career paths Promotions and hires almost always come from the outside no respect or value for long standing industry knowledge

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    Vrbo2016-09-29
  5. "Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vrbo

    Pros

    AMAZING culture Great benefits | Free stays, catered breakfasts, free food and drinks, gym, etc Company makes a solid effort to make everyone feel strongly bound to the HomeAway family. The office spaces are beautiful and post-Expedia the work has become more exciting. If you want to join a company where you will truly be challenged to change the world, this is where you should come.

    Cons

    None so far! Loving the HomeAway life

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    Vrbo2016-09-19
  6. "Customer Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Vrbo full-time

    Pros

    Great Benefits, Good people, highly profitable company.

    Cons

    Slow moving with innovation. Very upset callers from time to time.

    Continue reading
    Vrbo2016-09-14
  7. "Intern Software testing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Supervisor, Manager and Director in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Vrbo for less than a year

    Pros

    great team that works well together, always willing to help out. Great benefits package. Management is responsive to questions and willing to help.

    Cons

    none that I can think of.

    Continue reading
    Vrbo2016-08-30
  8. Helpful (4)

    "Good Company, Challenged Department"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Austin, TX
    Doesn't Recommend
    Positive Outlook

    I worked at Vrbo

    Pros

    The company gives very great benefits, 4 weeks vacation, travel options such as DeskAway and VRBO Bear Stay. They have offices both north and south options with helps people's commutes.

    Cons

    The Customer Service Department has some challenges with upper management. It got extremely frustrating getting treated like a number, when you were only graded on a metric, and nothing else was put in to consideration. The job itself can get very tough and many of the managers where once on the phones as well but seem to empathize for how difficult it can be dealing with rude upset people all day everyday.

    Continue reading
    Vrbo2016-08-29
  9. Helpful (5)

    "Micromanagement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Austin, TX
    Disapproves of CEO

    I have been working at Vrbo for more than a year

    Pros

    Great benefits, free food, gym, great health insirance

    Cons

    Went from great company to just another call center

    Vrbo2016-09-06
  10. Helpful (1)

    "Principal Support Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Support Specialist in Kitty Hawk, NC
    Recommends
    Positive Outlook

    I have been working at Vrbo full-time for more than 5 years

    Pros

    Great Benefits and vacation! Casual working environment, multiple divisions to be able to grow with company and advancement, multiple office locations around the globe and ability to work from remote location.

    Cons

    Has become more Corporate atmosphere since IPO and buyout by Expedia but that is to be expected

    Vrbo2016-07-20

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