W.B. Mason Reviews | Glassdoor

W.B. Mason Reviews

Updated August 10, 2017
234 reviews

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2.6
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Leo J. Meehan III
130 Ratings

234 Employee Reviews

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Pros
  • Good pay, but you earn it, tough work (in 18 reviews)

  • good benefits, high earning potential, training methods (in 11 reviews)

Cons
  • Long hours, logistical nightmare (in 11 reviews)

  • Egotistical upper management and corporate structure (in 11 reviews)

More Pros and Cons

  1. "service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Boston, MA
    Former Employee - Customer Service in Boston, MA

    I worked at W.B. Mason full-time (More than 10 years)

    Pros

    busy all day, great people time flies. our office was a big family

    Cons

    business is going to always be first

    Advice to Management

    you get what you pay for


  2. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in New York, NY
    Current Employee - Sales in New York, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W.B. Mason full-time (More than a year)

    Pros

    Wonderful peers to work with, great support, health benefits and ownership

    Cons

    Like any other job the work can get demanding and almost unrealistic. Can become hard to manage workload.

  3. "Great Place To Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.B. Mason full-time (More than 3 years)

    Pros

    Salary and Commision Structure
    Atmosphere and Company Culture
    CEO and Company Direction

    Cons

    Longer hours your first year to two years


  4. "Shipping & Receiving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shipping and Receiving in Boston, MA
    Former Employee - Shipping and Receiving in Boston, MA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.B. Mason full-time (More than a year)

    Pros

    The work is very simple.

    Cons

    Downside at W.B Mason is management.


  5. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in East Windsor, CT
    Former Employee - Customer Service in East Windsor, CT
    Doesn't Recommend
    Negative Outlook

    I worked at W.B. Mason full-time (More than 3 years)

    Pros

    Friendly environment, family atmosphere below management
    always busy - phones constantly ringing, no down time
    good employee PTO policy, you can earn 15 days a year after your 2nd full year
    PLENTY of overtime

    Cons

    There is absolutely no coaching, you get an annual review and that is when you find out what they feel you are succeeding at or what you are struggling with.
    Management makes promises they DO NOT keep
    There is little to zero upward mobility unless you are considered a "favorite"
    branch management has no idea what is going on outside of his sales staff
    NO COMMUNICATION
    mediocrity is treated the same as hard work

    Advice to Management

    Take an active role in all departments, coach staff for better productivity on a consistant basis, stop being so caddy - management should not be involved in office scandals, give employess what you promise them!


  6. Helpful (1)

    "WB Mason Junior High School"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in New Haven, CT
    Former Employee - Outside Sales Representative in New Haven, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W.B. Mason full-time (More than 8 years)

    Pros

    -Well known company with a brand name
    -Great entry level sales job
    -Best distribution in the industry
    -Wide variety of products
    -Always have sales literature to hand out to customers

    Cons

    -Not the organization to be in if you are serious about your career
    -Many reps and branch managers leaving to find better opportunities in other industries
    -Very limited opportunity for upward mobility
    -Promotions to management are a negative. Work harder for less money
    -Weekly sales meetings are similar to going to the circus
    -Zero training programs to sharpen sales skills
    -Make sure you kiss up to management, even if your sales number is down you will be their favorite
    -Reps and Managers are expected to hit unrealistic sales expectations

    Advice to Management

    As the industry continues to get destroyed by Amazon, upper management is not helping the situation at WB Mason. Their greed has completely ruined the work environment along with the company's culture. Once an enjoyable place to where you can make great income has turned into a toxic organization. Stop investing so much money into absurd commercials and update the technology. "Office Libre" may have been used back in the Flintstone Era but does not cut it anymore.


  7. Helpful (1)

    "Ancient Organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at W.B. Mason full-time (Less than a year)

    Pros

    Colleagues and Atmosphere
    Job Freedom

    Cons

    Lack of HR-
    Undefined compensation structure-shady
    Inability to embrace technology

    Advice to Management

    Enable your sales teams
    Hire Management with character
    Transparency

  8. "WB Mason"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Baltimore, MD
    Former Employee - Sales Representative in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.B. Mason full-time (More than a year)

    Pros

    young and fun company with good business plan

    Cons

    management can be unorganized and promotions have to do with picking favorites


  9. "Amazing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Daytona Beach, FL
    Current Employee - Sales Associate in Daytona Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.B. Mason full-time (Less than a year)

    Pros

    Great atmosphere! Great people! Great opportunity. I have been here for over 6 months now and I could not ask for a better company to work for.

    Cons

    I have not found one yet.

    Advice to Management

    Keep it up. I had the pleasure of meeting Leo and Chris. I must say they are a true inspiration to sales. I love the stories and how they are doing the same jobs they ask their people to do.


  10. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative
    Former Employee - Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at W.B. Mason full-time (More than a year)

    Pros

    5K pay increases every 6 months (capped at 60K), benefits aren't terrible

    Cons

    The products, the management cliques, the car allowance, CEO, micromanagement, no data provided for territory, the amount of cold calling required daily (20-25+ calls expected)

    Advice to Management

    Stop micromanaging your reps. A rep shouldn't have a manager for each category of products that you sell. Up the car allowance too and don't always view your employee as "what have you done for me...in the last 24 hours."


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