W.B. Mason Reviews | Glassdoor

W.B. Mason Reviews

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Found 333 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
26%
Recommend to a Friend
39%
Approve of CEO
W.B. Mason CEO Leo J. Meehan III
Leo J. Meehan III
185 Ratings
Pros
  • "Your managers are willing to give you opportunities if you are up for the challenge and there is plenty of room for growth and good pay to match(in 17 reviews)

  • "Recently, I've seen the company make great strides in work/life balance and I appreciate the increase in our social media campaigns(in 9 reviews)

Cons
  • "Talent is missed by upper management(in 18 reviews)

  • "Poor work/life balance for the first 2 years--it's frowned upon to ask for time off if you aren't on commission(in 8 reviews)

More Pros and Cons
  1. Great First Job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.B. Mason for more than 2 years

    Pros

    - Great training - All the tools you need to be successful - Management - Freedom to create your own schedule - Growth opportunity

    Cons

    - Nothing is given. If you want to make money you have to work for it

  2. good start

    StarStarStarStarStar
      Former Employee - Sales 

      I worked at W.B. Mason full-time for more than 9 years

      Pros

      Paid time off, cell phone, great healthcare, nice people.

      Cons

      Great company to start your sales career, but I would recommend going elsewhere if you want a steady career. The office supply industry is not what it used to be. Too much competition has left this company lacking direction.

    • Helpful (2)

      Upper Management doesn’t care about employees

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Client Relations Specialist in South Burlington, VT
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at W.B. Mason for more than 2 years

      Pros

      Great benefits and great co-workers

      Cons

      False promises to customers of local service. Reviews and raises are supposed to be in March and were not given until August. No sympathy to employees having a bad day because of being overworked because of being short staffed. No respect for employees who are loyal and hardworking. Lack of communication from management to employees.

      Advice to Management

      Respect the people that work for you. Employees are happy will be the backbone of a good company.

    • Sales

      StarStarStarStarStar
      • Overall
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Boston, MA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at W.B. Mason for more than 4 years

      Pros

      Flexibility in hours and decent benefits.

      Cons

      Management issues too many to list here.

      Advice to Management

      Listen to your " feet on the street". Be more open and honest. By not addressing the obvious elephant in the room creates mistrust in your leadership abilities.

    • Helpful (1)

      Company review

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales in Manchester, NH
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at W.B. Mason full-time for more than 20 years

      Pros

      The Health benefits are great!

      Cons

      Everything else is pretty poor!

      Advice to Management

      Stop playing favorites and actually manage based off of employee talent

    • Don’t

      StarStarStarStarStar
        Former Employee - Sales Representative 

        I worked at W.B. Mason full-time

        Pros

        Zero. Nothing good to say.

        Cons

        Everything is wrong with this company

      • Helpful (2)

        Sales Representative

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Representative 
        Doesn't Recommend
        Negative Outlook
        Disapproves of CEO

        I worked at W.B. Mason full-time for more than 4 years

        Pros

        Zero Micromanagement, you can literally do whatever you want as long as your numbers are good. Free phone, that’s about all

        Cons

        All this job is about is PRICE PRICE PRICE, it’s a resume killer. Everyone knows masons just gives stuff away to get the business so when you interview for other jobs everyone looks at you as if you have no clue what value is and you have to really hustle to find a new job. Drive your own car for a $300 monthly car allowance that gets taxed and 401k so you actually get about $150 and burn through brakes,tires,gas,tolls...

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        Advice to Management

        If you are going to focus on a category of sale then offer some sort of value, anything to help us sell than on low prices. You are literally the Dollar Tree of the industry and if your idea of going JanSan only, then you need to stick out other than offering cheap products.

      • Helpful (4)

        No ethics, toxic enviroment- run.

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Representative in Secaucus, NJ
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at W.B. Mason full-time for more than 6 years

        Pros

        They have good Health Benefits, good luck with time off to use them.

        Cons

        DRIVERS ARE OVERWORKED SENT ON IMPOSSIBLE MISSION i feel sorry for these men PICKPACKERS ARE LOADED WITH ORDERS FOR ITEMS THAT ARE NOT IN STOCK and they work in the cold CUSTOMER SERVICE HAS NO TIME TO do their actual job they always stressed SALES FOLKS ARE THROWN AT CLIENTS WITHOUT TRAINING and expected to gain new accounts by stealing. I felt like this was my living hell. WBMASON is not a company anymore its a...

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        Advice to Management

        Nothing can help. Unless you change management immediately, stop bribery, lies, and theft or this place will continue to drown. You will self destruct since you destroy others. Change.

      • Toxic environment- all work no reward

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales in Washington, DC
        Doesn't Recommend
        Negative Outlook
        No opinion of CEO

        I worked at W.B. Mason for more than 6 years

        Pros

        They get really nice furniture donated from the brands they sell

        Cons

        Get ready for enldess hours cold calling, followed by “helping out” picking and packing in the warehouse until 2am followed the next day by delivering the stuff you sold because their delivery model is from the 1930s. Customers always recieve incorrect orders and you have to make excuses for the company messing up every order and delivery

        Advice to Management

        Sell the company while you can. Youre people dont like you and amazon is taking your marketshare every day

      • Good sales experience

        StarStarStarStarStar
        • Overall
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Anonymous Employee 
        Recommends
        Neutral Outlook
        Approves of CEO

        I worked at W.B. Mason full-time

        Pros

        Good sales experience, good management (depending on the Branch)

        Cons

        No margin on most products, commissioning out of the question

      Found 333 reviews