W Hotels Reviews

Updated May 28, 2020

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3.4
57%
Recommend to a Friend
82%
Approve of CEO
W Hotels President and Chief Executive Office Arne M. Sorenson
Arne M. Sorenson
33 Ratings
Pros
  • "The company offers great benefits to their full time employees(in 8 reviews)

  • "Fast paced, inclusive work environment, room to grow, lunch free, manager support(in 8 reviews)

Cons
  • "Long hours and mostly business travelers who tend to be rude(in 14 reviews)

  • "This place is awful, there’s a high turnover rate and low pay(in 7 reviews)

More Pros and Cons
  1. "Best bartending job I’ve ever had"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bartender in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W Hotels full-time for more than 8 years

    Pros

    Great benefits hourly rate Training Enjoyable work environment

    Cons

    Some stock ordering issues Some lack of communication between departments

    W Hotels2020-05-28
  2. "Pretty cool place to work"

    5.0
    Former Employee - Super Awesome Job, You Van MET A Lot of Interesting People 

    I worked at W Hotels full-time

    Pros

    Lots of perks & benefits

    Cons

    The times shifts started can take some getting used to

    W Hotels2020-05-06
  3. "Good Company, Overworked Underpaid, and Politics operate company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Catering Sales Manager in San Francisco, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at W Hotels full-time for less than a year

    Pros

    Great culture,Fun engagements for talent, room to network

    Cons

    Overworked, underpaid, no room for growth, political decision making, favoritism, not open to new ideas,Very clickish

    Continue reading
    W Hotels2020-05-08
  4. "Good job for Atl area"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Supervisor in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W Hotels full-time for more than a year

    Pros

    Good benefits, provide lunch, near subway stations

    Cons

    hard times to find other options in the same property

    W Hotels2020-02-27
  5. "Wonderful place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Revenue Management Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W Hotels full-time for more than a year

    Pros

    Benefits Environment Culture Perks Management

    Cons

    Parking Location Turn over No windows in office

    W Hotels2020-02-18
  6. "Just ok"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Corporate Trainer in New Orleans, LA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at W Hotels full-time for more than 3 years

    Pros

    busy, some people are nice until they up and leave

    Cons

    pay, favoritism, inconsistency, management, upkeep

    Continue reading
    W Hotels2020-01-23
  7. "Dallas property is a mess , beware."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Welcome Agent in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W Hotels full-time for less than a year

    Pros

    Seriously don't know, my direct manager is cool but that's about it.

    Cons

    - Fake positivity preached but never practiced - Almost all of management are two-faced snakes, acting like a friend to your face but then turning around to rat you out. -Favoritism of the highest order -Claims to pay above market pay rates but is actually one of the lowest paying hotels in the DFW area -Incompetent management -Mangament makes it blatantly clear that you're simply a resource and are easily replaceable. -Insanely high turn over rate, the front desk team would never be the same month to month. -If you want to get holiday pay it must be requested and taken out of your Vacation PTO balance. -If you're an entry level employee you will get blamed for everything and anything while management can get away with anything and everything. -They will hire outside people instead of promoting from within

    Continue reading
    W Hotels2019-12-14
  8. "Even worse there since Marriott took over"

    3.0
    Current Employee - Front Desk Agent 

    I have been working at W Hotels full-time for more than 5 years

    Pros

    It was not bad until Marriott took over

    Cons

    Marriott took away so many benefits like: No more earning points for enrolling guests. Marriott took away all the fun from working at a W Hotel.

    Continue reading
    W Hotels2019-12-07
  9. "W Fort Lauderdale"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Event Coordinator in Fort Lauderdale, FL

    I have been working at W Hotels full-time for less than a year

    Pros

    Fast paced, inclusive work environment, room to grow, lunch free, manager support

    Cons

    Overloaded work schedule, responsibilities not evenly distributed.

    W Hotels2019-11-06
  10. "Overall good experience"

    4.0
    Former Employee - Welcome Desk Associate 

    I worked at W Hotels full-time

    Pros

    great culture and coworkers and good experience

    Cons

    standing on feet and repetitive work

    W Hotels2019-10-04
Found 198 reviews