W Hotels Reviews | Glassdoor

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W Hotels Reviews

Updated January 16, 2018
132 reviews

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3.5
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Recommend to a friend
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W Hotels President and Chief Executive Office Arne M. Sorenson
Arne M. Sorenson
5 Ratings

132 Employee Reviews

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Pros
Cons
  • Laborious work, emotionally draining; long hours and midnight shifts (in 8 reviews)

  • Low pay terrible work life balance with week's notice inconsistent and always different schedules so can't plan your life or have a healthy routine (in 4 reviews)

More Pros and Cons

  1. "HOTEL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laundry Attendant in Chicago, IL
    Current Employee - Laundry Attendant in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at W Hotels full-time (More than a year)

    Pros

    Union job, with great benefits, great pay, room for growth, and endless possibilities to transfer to any marriot hotel around the world.

    Cons

    Some of the downsides to working at the W is the food they give is us is not great and being union seniority sucks because people become lazy since they've been there long.

    Advice to Management

    Advice to management would be give recognition when recognition is due. Alot of people who do the best job never even get a thank you, acknowledge your team.


  2. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W Hotels part-time

    Pros

    Great company. Cared about their employees

    Cons

    Difficulty in climbing into management or transferring to other properties. Political aspect.

  3. "Keep in mind..it's still corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at W Hotels (More than 3 years)

    Pros

    Alot of resources like lockers, free lunch everyday, breaks and lunches

    Cons

    No matter how long you've been at the hotel, keep in mind you're just another cog in the corporate wheel. You can always be replaced in your cookie cutter role.

    Advice to Management

    The customer isn't always right, and employees shouldn't have to put customers first if they treat the employees wrong.


  4. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Fort Lauderdale, FL
    Former Employee - Bartender in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W Hotels full-time (More than a year)

    Pros

    The interview process was very similar to those I have had in the past. Lots of behavior questions. The job itself was great and so were my coworkers. The company offers great benefits to their full time employees. I was with the company at the beginning of their merge with Marriott. The transition was very smooth and painless. I would definitely recommend this company to anyone looking for a position in the hospitality industry

    Cons

    I don't have a single negative thing to say about the company


  5. "Do not work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at W Hotels full-time

    Pros

    They have good benefits and discounts on hotels

    Cons

    The company makes many promises that it does not keep. The Spa is very slow compared to similar spas in Las Vegas

    Advice to Management

    Be honest with your employees. Treat them with dignity and respect.


  6. "Good For a Year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at W Hotels full-time

    Pros

    Incredible experience in a diverse environment. Great resume boost to break into the hotel industry.

    Cons

    Shift schedules can be undesirable. Lack of concern for employees from management and/or HR.


  7. "Highly unorganized with a lack of professionalism"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W Hotels full-time

    Pros

    Beautiful building, some employees are pleasant

    Cons

    Pay is low for a luxury property
    Management lacks experience
    Employee input is not heard
    Employees are under- appreciated

    Advice to Management

    Get to know your employees, offer opportunities for advancement, worry less about numbers and more about employee retention.

  8. "Group Sales Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W Hotels full-time

    Pros

    Fun work atmosphere, empowered work environment.

    Cons

    The pay could be better.

    Advice to Management

    None, good leaders.


  9. "Just Don't..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Austin, TX
    Current Employee - Bartender in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at W Hotels full-time (More than a year)

    Pros

    Decent benefits, free food, HR dept., friendly staff

    Cons

    Lack of communication, terrible management - employee relationships, management doesn't care or support staff, vindictive & careless behavior.

    Advice to Management

    Support your staff and teach them how to improve instead of handing out write ups to get rid of them.


  10. "Decent, but I've had better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX
    Recommends

    I worked at W Hotels full-time (More than a year)

    Pros

    -Decent pay, but far from the most you can make waiting tables in Austin
    -Lots of hotel perks ie. Starhot rates, job security, etc...
    -Most guests/customers are pretty easy going and not too difficult

    Cons

    -Management when I was there was incredibly unprofessional at times
    -Could be very stressful


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