W Hotels Reviews | Glassdoor

W Hotels Reviews

Updated March 2, 2018
136 reviews

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3.6
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W Hotels President and Chief Executive Office Arne M. Sorenson
Arne M. Sorenson
6 Ratings

136 Employee Reviews

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Pros
Cons
  • It can be long hours, but that is true for any job in hospitality (in 9 reviews)

  • Neglectful management, forget that this is 2014 and work life balance is important to most generations (in 4 reviews)

More Pros and Cons

  1. "i just do banquet when it is busy we do a lot of business and it goes good"

    StarStarStarStarStar
    Current Employee - Line Cook in Rockville, MD
    Current Employee - Line Cook in Rockville, MD

    I have been working at W Hotels full-time (More than 8 years)

    Pros

    when you work there everybody is nice the chef is good

    Cons

    the only thing i dont like is we have a union i am low senority

    Advice to Management

    it is good


  2. "Mini Bar"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mini Bar in Dallas, TX
    Current Employee - Mini Bar in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W Hotels full-time (Less than a year)

    Pros

    Get commission every month based on sales

    Cons

    Hours can vary based on occupancy

    Advice to Management

    It’s good

  3. "Concierge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at W Hotels full-time

    Pros

    I met a lot of people and had diverse tasks.

    Cons

    Low pay. Long hours and mostly business travelers who tend to be rude.


  4. "Revenue"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at W Hotels full-time

    Pros

    Great team and people
    Knowledgeable Leadership team

    Cons

    Compensation is not very competitive
    Overwork
    Unorganized


  5. "HOTEL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Laundry Attendant in Chicago, IL
    Current Employee - Laundry Attendant in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at W Hotels full-time (More than a year)

    Pros

    Union job, with great benefits, great pay, room for growth, and endless possibilities to transfer to any marriot hotel around the world.

    Cons

    Some of the downsides to working at the W is the food they give is us is not great and being union seniority sucks because people become lazy since they've been there long.

    Advice to Management

    Advice to management would be give recognition when recognition is due. Alot of people who do the best job never even get a thank you, acknowledge your team.


  6. "Front Desk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W Hotels part-time

    Pros

    Great company. Cared about their employees

    Cons

    Difficulty in climbing into management or transferring to other properties. Political aspect.


  7. "Keep in mind..it's still corporate."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at W Hotels (More than 3 years)

    Pros

    Alot of resources like lockers, free lunch everyday, breaks and lunches

    Cons

    No matter how long you've been at the hotel, keep in mind you're just another cog in the corporate wheel. You can always be replaced in your cookie cutter role.

    Advice to Management

    The customer isn't always right, and employees shouldn't have to put customers first if they treat the employees wrong.

  8. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Fort Lauderdale, FL
    Former Employee - Bartender in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W Hotels full-time (More than a year)

    Pros

    The interview process was very similar to those I have had in the past. Lots of behavior questions. The job itself was great and so were my coworkers. The company offers great benefits to their full time employees. I was with the company at the beginning of their merge with Marriott. The transition was very smooth and painless. I would definitely recommend this company to anyone looking for a position in the hospitality industry

    Cons

    I don't have a single negative thing to say about the company


  9. "Do not work here."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at W Hotels full-time

    Pros

    They have good benefits and discounts on hotels

    Cons

    The company makes many promises that it does not keep. The Spa is very slow compared to similar spas in Las Vegas

    Advice to Management

    Be honest with your employees. Treat them with dignity and respect.


  10. "Good For a Year"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at W Hotels full-time

    Pros

    Incredible experience in a diverse environment. Great resume boost to break into the hotel industry.

    Cons

    Shift schedules can be undesirable. Lack of concern for employees from management and/or HR.


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