W Hotels Reviews

Cons

It can get very hot working outside

Cons

Hotel Traveling benefits within all Marriott Properties

Cons

Hotel policies are rigid and servant like. Couldn’t walk in or out of the exit the guests use, say they champion individuality but place limits on hair colors, tattoos, and standing up for yourself. The employee “green room” aka the cafeteria is a white room with random Philadelphia symbols strewn about the walls. The employee food is terrible and I was warned to stay away from it and that it made someone physically ill. There is a customer who continually comes in and harasses female employees or patrons (me being one of them) and management refuses to ban him and does nothing to stop him from harassing people because they are worried about being sued… the managers say racist and petty things to employees, the managers are truly not equipped to lead and everyone accepts the status quo instead of trying to enact positive change that will benefit the growth of the employees. The tips for bar backs are dismal, and scheduling is inconsistent. There is no training protocol in place and they choose employees at random to train new hires, which results in lack of pertinent information being shared, and veteran bartenders just doing everything themselves instead of actually training. I had to ask to be taught how to pour beers and wasn’t taught much about the bar. If my trajectory was to be a bar tender, I wouldn’t have gotten far because of the lack of teaching. The customers are rich 40+ people who don’t tip well and expect the utmost service. It’s draining.

Cons

None big enough to mention

Cons

Has a lot of slow periods and low pay

Cons

Sometimes overly busy to the point OT is needed so bad you could be voluntold to come in, more so a problem. With the general hiring problem across the board vs a problem this specific hotel has.

Cons

Can get fired at anytime

Cons

It is a chaotic and fast paced industry. OT is encouraged but sometimes can feel obligatory. Especially when you come in following a disaster (cough pandemic cough). Can be kind of muddled and hard to navigate because there are so many different systems to learn. The staff in constantly changing with people advancing/moving to other properties so it can be difficult to get used to at first. Starting pay is low for related job duties but as I mentioned perks, advancement opportunity, and being one of the luxury brands in Marriott International additionally provides location opportunities that make it a good trade off. Small hit up front for larger returns and life in the aggregate.

Cons

High expectations without increase in pay. Poor management style. The entire place was under construction which they never properly communicated to their clients. Worst experience I’ve ever had with an event space. Continued to promise promotion as a reward for suffering.

Cons

Management was often a mess