W Hotels Reviews | Glassdoor

W Hotels Reviews

Updated October 20, 2018
151 reviews

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3.7
StarStarStarStarStar
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Approve of CEO
W Hotels President and Chief Executive Office Arne M. Sorenson
Arne M. Sorenson
12 Ratings

151 Employee Reviews

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Pros
  • "The company offers great benefits to their full time employees" (in 7 reviews)

  • "W Hotels is a great company to work for with a" (in 7 reviews)

Cons
  • "It can be long hours, but that is true for any job in hospitality" (in 9 reviews)

  • "Low pay terrible work life balance with week's notice inconsistent and always different schedules so can't plan your life or have a healthy routine" (in 7 reviews)

More Pros and Cons

  1. "Great place to work, supportive for internal growth and external pursuits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W Hotels full-time

    Pros

    Solid place to work, lots of support and transparency to climb the ladder within company. Management (from executives to in-house) are very easy to talk to, professional, and supportive and understanding of transient employees who are looking for something temporary as they build experience for other pursuits.

    Cons

    Pay is a little low, comparable to other jobs in Seattle. Culture of "comping" and giving into ridiculous customer demands and complaints--not really encouraged to stand your ground, doesn't feel good. But still given tools to meet customer expectations.


  2. "management sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami Beach, FL
    Current Employee - Anonymous Employee in Miami Beach, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W Hotels full-time (More than a year)

    Pros

    plenty of room to grow into the company allot of benefits

    Cons

    management is very neglectful and self centered.

    Advice to Management

    Listen to what your staff has to say and maybe we wont quit

  3. "Pretty corporate but good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W Hotels full-time (More than a year)

    Pros

    Good benefits, fair pay, solid HR

    Cons

    Keen on corporate lingo, hotel so expect weekends and holiday work


  4. "Busser"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Busser/Runner in Hollywood, CA
    Current Employee - Busser/Runner in Hollywood, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W Hotels part-time (Less than a year)

    Pros

    Access To Hotel Talent Amenities, Union protection, Mingling with the Hollywood celebrities

    Cons

    The Volume of customers can be ALARMING at times, lots of standing on your feet

    Advice to Management

    Allow the employee's the enjoy the hotel after the shift is over... OR DO COMPANY OUTINGS


  5. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W Hotels full-time

    Pros

    I absolutely loved working for Starwood properties! It was a fantastic company to work for. I was there for five years until I moved out of state. It offered rate hourly wages and incentives.

    Cons

    The late hours but that’s to be expected in the service industry

    Advice to Management

    N/A


  6. "Security Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at W Hotels full-time (More than 3 years)

    Pros

    Great teamwork and competent leaders

    Cons

    Low pay in relation to similar positions in the city


  7. "For servers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Scottsdale, AZ
    Former Employee - Server in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at W Hotels part-time (More than a year)

    Pros

    Fun environment, if you like loud music. Good money (pool parties).

    Cons

    When I started there were 6 other girls who have all worked there together for 5 years and I always got the end of the stick. Worked M-TH and scrambled for weekend shifts, I would sometimes cover for someone. Sometimes I had to be on-call which was fine but planning your day and be ready to get up and go or not getting called in at all.

  8. "Banquet Meetings specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W Hotels full-time

    Pros

    It’s a cool, fun brand

    Cons

    It depends where you work but my management was awful. Catty women who treated everyone poorly. They were known as “ the mean girls” which I think is awful for a management team to be know as. Also the hotel I was at was in the “red” so everyone was alittle more picky and mean which is understandable I guess.

    Advice to Management

    Check in on the hotels, read the exit reviews, do more than one employee review a year..


  9. "Security"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W Hotels full-time

    Pros

    The benefits are great for this hotel

    Cons

    The amount of work you do to help other department


  10. "Poor work/life balance and unattainable/changing goals for bonuses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Catering Sales Manager in Chicago, IL
    Current Employee - Catering Sales Manager in Chicago, IL
    Doesn't Recommend
    Negative Outlook

    I have been working at W Hotels (More than a year)

    Pros

    Pay and benefits were decent.

    Cons

    Mean girl atmosphere. Terrible leadership from the general manager. Unattainable goals or goals that were increased once attained so that you never could get a bonus.

    Advice to Management

    Create a more positive culture that supports staff with families. Better accountability with leadership. Fair goals.


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