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W Hotels

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W Hotels Reviews

Updated Nov 11, 2022

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Found 383 of over 430 reviews
3.6
60% Recommend to a Friend
W Hotels President and Chief Executive Office Arne M. Sorenson
78% Approve of CEO

Found 359 of over 430 reviews

3.6
60%
Recommend to a Friend
78%
Approve of CEO
W Hotels President and Chief Executive Office Arne M. Sorenson
Arne M. Sorenson
90 Ratings

Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of W Hotels and is not affected by filters.

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  1. 5.0
    Former Employee, less than 1 year

    Employee appreciation

    Sep 29, 2022 - Server in Miami Beach, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Working for a Marriot Hotel, W was overall a great experience. The company always makes you feel appreciated. Throwing little parties here and there for holidays, special meals, appreciation for sales and hard work. Also very approachable from an employee perspective.

    Cons

    I personally worked directly from a Group handling the restaurant at the W and I believe it could’ve been better communication between management of Hotel and Food & Beverage. Food quality was getting affected.

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  2. 3.0
    Former Employee

    Always have a smile!

    Nov 6, 2022 - Front Desk Supervisor (Full-Time) in Atlanta, GA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Discounts for you and your family

    Cons

    No set schedule No parking included

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  3. Join the W Hotels team
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  4. 4.0
    Former Employee, less than 1 year

    Great place to work but stingy benefits

    Oct 7, 2022 - Revenue Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    An excellent team, strong culture, and focus on your professional growth

    Cons

    No PTO and few other benefits

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  5. 4.0
    Former Employee, more than 3 years

    Job with personality

    Oct 7, 2022 - Welcome Desk Agent in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Could really show your personality. Loved the good guests.

    Cons

    Some hours were hard. Some guests were horrible.

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  6. 3.0
    Current Employee

    Decent

    Oct 18, 2022 - Housekeeper 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The company is very diverse.

    Cons

    Poor management, doesn’t solve issues.

    Continue reading
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  7. 5.0
    Former Employee, more than 5 years

    great place to work

    Sep 24, 2022 - Server 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    love this place nice coworkers great leadership

    Cons

    it was a good and fun job for me

    Continue reading
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  8. 3.0
    Former Employee

    Barback/ Bottle Runner

    Oct 5, 2022 - Barback/Busser 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great tips Great atmosphere good hours Time for growth

    Cons

    long hours and lack of communication

    Continue reading
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  9. 3.0
    Current Employee, more than 1 year

    Very Toxic Place to Work

    Oct 4, 2022 - Line Cook in Nashville, TN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You get to say you work at the W.

    Cons

    Not employee center. Poor communication within departments. Accounting team constantly makes errors on checks, mystery deductions, and flat out forget to pay people. In some instances, people didn’t get paid for months. Last, but not least, there’s a social hierarchy and jobs like stewarding, serving, cooking are considered low on that hierarchy (and treated as such).

    Continue reading
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  10. 4.0
    Former Employee, less than 1 year

    Has potential to become better

    Sep 13, 2022 - Groups and Events Sales Specialist 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - ability to work independently with a lot of responsibility and little formal authority - cross functional collaboration

    Cons

    - communication issues between departments -low salary/ benefits

    Continue reading
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  11. 3.0
    Current Employee, more than 1 year

    Make what you can with the position.

    Sep 19, 2022 - Residential Coordinator in Fort Lauderdale, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Fun, every day is something different.

    Cons

    No room to grow position or pay wise.

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Viewing 1 - 10 of 359 Reviews
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W Hotels Reviews FAQs

W Hotels has an overall rating of 3.6 out of 5, based on over 430 reviews left anonymously by employees. 60% of employees would recommend working at W Hotels to a friend and 40% have a positive outlook for the business. This rating has decreased by -5% over the last 12 months.

According to anonymously submitted Glassdoor reviews, W Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at W Hotels. This rating has decreased by -7% over the last 12 months.

60% of W Hotels employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated W Hotels 2.9 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at W Hotels to be career development, culture, benefits and the cons to be work life balance, compensation, management.

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Glassdoor has 430 W Hotels reviews submitted anonymously by W Hotels employees. Read employee reviews and ratings on Glassdoor to decide if W Hotels is right for you.