W.W. Grainger Reviews in Chicago, IL | Glassdoor

W.W. Grainger Chicago Reviews

Updated August 15, 2017
318 reviews

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Chicago, IL Area

3.3
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W.W. Grainger Chief Executive Officer DG Macpherson
DG Macpherson
22 Ratings

318 Employee Reviews

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Pros
  • Hardworking individuals who understand work / life balance (in 112 reviews)

  • good profit sharing and bonus plan (in 296 reviews)

Cons
More Pros and Cons

  1. "QA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - QA Engineer in Chicago, IL
    Current Contractor - QA Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger as a contractor (Less than a year)

    Pros

    Awesome work environment, Flexible and great location

    Cons

    None that i can think of


  2. "Territory Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Associate in Lincolnshire, IL
    Former Employee - Territory Sales Associate in Lincolnshire, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Company Culture, Leave work at the office, great benefits

    Cons

    Bad pay, management turnover, company turnover

    Advice to Management

    When turnover is high; if felt like managers were trying to keep their tenured employees around so that some knew what they were doing rather than helping them get promoted. Because of this a lot of good talent walked away due to not getting the career opportunities towards advancement that they deserved

  3. Helpful (7)

    "A changing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand in Chicago, IL
    Current Employee - Brand in Chicago, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    A solid company that has been around for over a century.

    Cons

    With a shifting of leadership, the environment at Grainger is very negative and tense right now. Also changing retirement benefits that impacted long term employees. Used to be a large draw to the company, now the plan is just "ok".

    Advice to Management

    The change management process needs to be much better to improve moral.


  4. Helpful (1)

    "Changing to be even better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Lake Forest, IL
    Current Employee - Senior Manager in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    This company cares about its people like no other.

    The CEO is focused on moving the company to win more business – even if it’s painful short-term.

    Current leaders are the best I have ever seen.

    Cons

    If you're not the type that welcomes change - the new Grainger is not the place for you.

    Advice to Management

    Keep it up - the last year has been amazing.


  5. "Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Lake Forest, IL
    Current Employee - Senior Financial Analyst in Lake Forest, IL

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Finance Function is regarded highly, encouraging professionals to partner with senior leadership earlier on in their career; Cross Functional exposure within and outside of Finance

    Cons

    Work life balance is difficult; Unexpected analysis occurs often based on immediate feedback and requests from senior leadership; Total compensation does not feel adequate for level of demand

    Advice to Management

    Changing strategies for a large company is difficult with so many people integrated within development and execution; Grainger changes strategy often, duplicating work, time and disengaged team members


  6. Helpful (1)

    "Overworked with lack of good analysis tools"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Forest, IL
    Current Employee - Anonymous Employee in Lake Forest, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    They require a lot of effort, but it makes the finance teams very close

    Cons

    Need a massive investment in data analysis tools


  7. "D.C. Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - DC Associate in Minooka, IL
    Former Employee - DC Associate in Minooka, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger part-time (Less than a year)

    Pros

    Great benefits that start Day 1

    Cons

    Once you start in a position you change advance until at least 6 months are up

    Advice to Management

    Open up Tuition Rem to part timers plz

  8. Helpful (12)

    "Manufacturing Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Chicago, IL
    Current Employee - Account Manager in Chicago, IL
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Solid company with career advancement if you want to relocate. Ok profit sharing used to be what set this organization apart. Health benefits are solid.

    Cons

    Was once a leader in the MRO industry nor only reacts to competition changes. With some strong strategies and innovation Grainger could dominate again.

    Successful, tenured AM's receive same pay and comp plan as new hires. No reward for company experience and top end producers. AM Role was great 10 years ago, now corporate would rather hire new then pay producers what they are worth. Top sales talent is leaving. Reward your producers and you will achieve growth the company is seeking!

    Advice to Management

    Actually reward sales individuals that get it done. Not everybody in AM role needs to be paid or on the same comp plan. Get back to a sales focused organization and not a company driven by salesforce data. Leverage salesforce as a tool to grow sales not micro manage experienced sellers. Allow Sellers to run their book of business their way.

    Stop hiring Operations people for sales Manager roles. Promote AM's with track record of success regardless of people management experience. Could be an exciting place to work again and we may actually hit goal and get a nice Profit Sharing check again if we let sales people be sales people.

    Actually show your people they are your biggest asset, don't just say it.


  9. Helpful (8)

    "Benefits good - management bad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Lake Forest, IL
    Former Employee - Analyst in Lake Forest, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Benefits were good, co-workers nice.

    Cons

    Pay was sub-par. The pay range would change every year so you could never get above mid-range. No transparency for pay ranges for your own position. No room for advancement. Micromanagement encouraged.

    Advice to Management

    There is a difference between Leaders and Managers. Grainger has more managers than leaders and this will be proven with a high-turnover, or unproductive workers. Employees care, but when their manager fails to recognize their employees efforts and take credit when it's not due them, it makes for a dysfunctional, disrespectful workplace.


  10. Helpful (7)

    "Ecommerce/EDI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL
    Doesn't Recommend
    Negative Outlook

    I worked at W.W. Grainger full-time (More than 5 years)

    Pros

    Great office, and work environment. Ability to work from home.

    Cons

    This company is the epitome of corporate BS and politics. If you don't suck up to upper management and watch your back, they will slowly find a way to get rid of you. I know many people who have left and all of them say they are happy they aren't there anymore. Company WAS employee focused 10-20 years ago, but they have been struggling to stay relevant for a few years and it's every man/woman for themselves now. Worst management I've ever experienced and growth is all about knowing the right people.

    Advice to Management

    Cut the corporate BS. Be genuine and value people for who they are.


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