W.W. Grainger Reviews in Houston, TX | Glassdoor

W.W. Grainger Houston Reviews

24 reviews

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Houston, TX Area

3.5
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W.W. Grainger Chief Executive Officer DG Macpherson
DG Macpherson
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24 Employee Reviews

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Pros
  • Hardworking individuals who understand work / life balance (in 108 reviews)

  • good profit sharing and bonus plan (in 288 reviews)

Cons
  • Grainger is a great place to work the work life balance is a little rough (in 67 reviews)

  • Very difficult to get promoted unless you have someone in upper management helping out (in 45 reviews)

More Pros and Cons

  1. Helpful (2)

    "Constant Changes"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSA in Houston, TX
    Current Employee - CSA in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    The pay, benefits, and profit sharing are terrific.

    Cons

    There are constant changes and inconsistencies. The company is downsizing.

    Advice to Management

    Keep the lines of communication open with your employees.


  2. Helpful (1)

    "Field Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager of Territory Sales in Missouri City, TX
    Current Employee - Manager of Territory Sales in Missouri City, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at W.W. Grainger (More than 8 years)

    Pros

    The role offers the opportunity to develop and train employees.

    Cons

    Company lacks structure, and consistency.


  3. Helpful (1)

    "Amazing company to have an a sales resume!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Account Manager in Houston, TX
    Current Employee - Commercial Account Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    I am constantly contacted by recruiters trying to steal me away to their companies. Nearly 100% of them cite my sales experience with Grainger as the main reason for contacting me. Profit Sharing!

    Cons

    CONSTANT change in the name of "continuous improvement."

    Advice to Management

    Some things do not need to continuously be improved upon. While it is an admirable idea, at least 85% of changes are completely dismissed by employees and never become a reality so lots of money is wasted.


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  5. Helpful (1)

    "Fading Glory"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Onsite Service Associate in Houston, TX
    Current Employee - Onsite Service Associate in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    Health Benifits.
    PTO
    401k and profit sharing

    Cons

    No constant direction of company.
    No clear defined responsibilities of job.
    Employees seem to work against each other internally.
    Recently lowed cap on salary.

    Advice to Management

    Address employees concerns and needs. Too much good talent leaving the company.


  6. Helpful (9)

    "Most Extreme Micro Management & Redundant Reporting!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Houston, TX
    Former Employee - Account Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Dedicates a lot of money towards customer entertainment & providing samples to customers.

    Cons

    I have never worked for a company that micro manages it's sales representatives like Grainger! Complete lack of trust-- Be prepared to spend countless hours on redundant reporting too..

    Advice to Management

    Micro managing sales reps shows your lack of trust...Forcing sales reps to take apart the reports they received and put them back together to resubmit the same information was counter productive...


  7. "District Sales Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Sales Manager in Katy, TX
    Former Employee - District Sales Manager in Katy, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger (More than 8 years)

    Pros

    Great company with a lot of opportunity.

    Cons

    Large company sometimes move slow.


  8. Helpful (3)

    "Make sure as an Account Manager you understand your compensation"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Houston, TX
    Former Employee - Account Manager in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at W.W. Grainger (More than a year)

    Pros

    Great go to market stragety, majority of the team members are team players, great training program.

    Cons

    Make sure you understand the compensation program. Company will not pay what you are due if you happen to have an account that ends up needing more product due to acts of god. It would not be a problem if the program laid that out, but it does or did not. Grainger will also take any bouns money from you if you do not make your goals consectuvily.

    Advice to Management

    Do not take bonus money away from account managers for sales that have already happened.


  9. Helpful (2)

    "Overall Good Company-Easily Replaced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Houston, TX
    Former Employee - Market Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great training and experience and can move up into different positions

    Cons

    Employees are just numbers and unless you have a great local leader you can be marginalized.

    Advice to Management

    Upper management lives in a white castle and shows little compassion for lower level employees.


  10. "Solid Place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - District Sales Manager in Houston, TX
    Current Employee - District Sales Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Great pay & benefits. Company stays relevant in todays market. Good advancement opportunity.

    Cons

    I have none at this time. Good place to work with very friendly people.


  11. "Great sales training but low pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in Houston, TX
    Current Employee - Territory Sales Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    Grainger gives you great tools to work with such as company car, cell, lap top, plus the company gives you the technical tools to do your job- Sales app, CRM, great sales data analysis. Supportive coworkers and management.

    Cons

    Base salary too low, sales goals and commission structure is flawed. Even if you make goal at 100%, you are still under 45k a year which is not a livable wage for head of household.

    Advice to Management

    Restructuring TSR commissions so that there is an incentive to sell. Give a percentage of everything sold as opposed to achieving goal and getting a little commission. If you hit a certain sales volume ,offer an additional bump. This would ensure sales representatives would work until the last day of the month. If you know you can't possibly make goal, there is no incentive to get out there and kick it because there is no financial reward - the main reason people get into sales.


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