W.W. Grainger Reviews

Updated February 12, 2016
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3.4
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
W.W. Grainger Chairman, President, and CEO Jim Ryan
Jim Ryan
605 Ratings

Pros
Cons
More Pros and Cons

1,024 Employee Reviews

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  1. "CSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great atmosphere to work in. Managers are always willing to help and are motivated to development.

    Cons

    Sometimes management will not backfill positions leaving staff short handed during busy seasons.


  2. "awesome company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Representative in San Antonio, TX
    Current Employee - Territory Sales Representative in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    Great benefits and awesome team leadership

    Cons

    Lower than average starting pay

    Advice to Management

    Keep up the good work


  3. Helpful (1)

    "Market Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Spokane, WA
    Former Employee - Market Manager in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger (More than 10 years)

    Pros

    Great Company to work for. Bring your 'A' game.

    Cons

    No real downside working for Grainger. Quality outfit.


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  5. "Territory Sales Representative"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time

    Pros

    Great company to work for with incredible development

    Cons

    Compensation is lower than average


  6. Helpful (2)

    "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Sales Manager in Los Angeles, CA
    Current Employee - Territory Sales Manager in Los Angeles, CA
    Recommends
    Neutral Outlook

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Professional development, good people, bountiful resources, strong partnerships with customers on a local and national basis, strong total comp package that combines profit share, 401K, base, salary, benifits

    Cons

    high expectations, if you do not achieve goal you are penalized, current state of change and reducing costs to better match customer needs

    Advice to Management

    include additional finical incentives and recognition. increase expense account, continue to focus on cutting unnecessary cost and reward high performers


  7. Helpful (3)

    "Careful"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Program Manager in Lyndeborough, NH
    Former Employee - Regional Program Manager in Lyndeborough, NH
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at W.W. Grainger (More than a year)

    Pros

    People, benefits, flexibility, pay, customers

    Cons

    downslide, change, leadership (who you know not how you did

    Advice to Management

    careful many people looking to leave


  8. Helpful (9)

    "It WAS a great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 10 years)

    Pros

    Great benefits - PTO, Health Insurance incentives for non-smokers. Good work-life balance and flexible work arrangements. Very ethical company with a great reputation in the industry.

    Cons

    Eliminating many jobs and losing the people and talent that made the company great is causing very low morale. You never know when your department will be part of the next re-org, they happen so frequently. PST used to be great but after recent changes, only shareholders will benefit. Lost all appeal as a great and stable place to work.

    Advice to Management

    I'm sad to see the turn this great company has made. Throwing tenured, experienced employees to the curb is bad business.


  9. "Overall Good Company-Easily Replaced"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Manager in Houston, TX
    Former Employee - Market Manager in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great training and experience and can move up into different positions

    Cons

    Employees are just numbers and unless you have a great local leader you can be marginalized.

    Advice to Management

    Upper management lives in a white castle and shows little compassion for lower level employees.


  10. "Grainger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Hayward, CA
    Former Employee - Account Manager in Hayward, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    great training, great support,

    Cons

    work life balance is off...way off. Processes are way to long, and the goals are outrages

    Advice to Management

    make processes


  11. "Territory Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in Long Beach, CA
    Former Employee - Territory Sales Representative in Long Beach, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than a year)

    Pros

    Great job right out of college.

    Cons

    Not a whole lot of upward mobility.



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