W.W. Grainger Reviews | Glassdoor

W.W. Grainger Reviews

Updated July 17, 2018
1,767 reviews

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3.4
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W.W. Grainger Chief Executive Officer DG Macpherson
DG Macpherson
264 Ratings

1,767 Employee Reviews

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Pros
  • "Work life balance - it's truly just 40 hours a week, no weekends" (in 144 reviews)

  • "Performance bonus and Profit sharing are incredible as well as opportunity to buy stock" (in 315 reviews)

Cons
More Pros and Cons

  1. "Warehouse Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedule and benefits helps you stay motivated with a decent pay

    Cons

    Youre at the mercy of your coworkers


  2. Helpful (1)

    "Many Changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger full-time

    Pros

    Change is Good. Grainger had made many trying to stay relevant and offer more flexibility to customers and employees.

    Cons

    While Change is good, oft times this can mean Cutting back on ideas, opportunities, and benefits that worked well or better for the Customers and Employees.

    Advice to Management

    Keep your Best Assets (Customers and Employees) in the forefront and focus on their needs. When these two valuable components are happy, the business thrives and survives.

  3. "Good job"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger full-time

    Pros

    stable work environment solid copay

    Cons

    micro management and too many reports

    Advice to Management

    Let up


  4. "On Site Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger full-time

    Pros

    Great team,
    Flexibility of Schedule,
    Great Benefit

    Cons

    None that comes to mind.


  5. "Process Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Profit Sharing is the best part.

    Cons

    Long hours. Often 10 - 12 hour days.


  6. "Great Company, Super Stressful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at W.W. Grainger full-time

    Pros

    Reputable Company, Broad Product line

    Cons

    Expect to be separate from your peers and have a lot of windshield time, a lot of changes that make sense for the company, but make this role extremely stressful and hard to manage


  7. Helpful (1)

    "Inside sales San Antonio Texas"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Associate in San Antonio, TX
    Former Employee - Inside Sales Associate in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than a year)

    Pros

    Good work-life balance. Senior leadership visibility. Great Seller Support

    Cons

    Managers unfamiliar with companies processes. Uncompetitive pay. Limited development opportunities. Top sellers unable to give specific customer examples of best BDPs. Micromanagement. They tell you you can run your book of business how you want but you are told what to talk about and how to talk about it with your customers. Managers come from insurance or military and often have little to no sales experience.

    Advice to Management

    More slack for sellers to be themselves. Conversations now sound scripted and robotic.

  8. "Good benefits and hours. Fast pace. ok pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Janesville, WI
    Current Employee - Customer Service Representative in Janesville, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Easy to request time off, and even starting employees get some. Benefits from day 1.

    Cons

    Keeping up with the numbers can be stressful. Pay is lower than similar companies for similar work.

    Advice to Management

    When you get a windfall, try investing it in your people.


  9. "Up and downs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Associate in South Florida, FL
    Former Employee - Customer Service Associate in South Florida, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 8 years)

    Pros

    Great Team (we back each other up)
    Awesome Benefits (PTO, Health, 401k)
    Empowerment (you make some decisions)
    You see tallent (but...)

    Cons

    Development (tallent isn’t utilized)
    Stability (when market is bad)
    Constant questionable changes...
    Too many last minute visit preparations...

    Advice to Management

    Thank your employees. This is our second home, sometimes a thank you goes a long way. Recent years have created a “just a job” environment. IDP can mean nothing, depends on who really reviews it.

    They have a tendancy of rehiring past employees, which sometimes is a red flag. We had good talent gone to waste due to this, give CURRENT employees the opportunity.


  10. Helpful (1)

    "Inside Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in San Antonio, TX
    Current Employee - Inside Sales Representative in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    Great benefits, great culture. Extensive training.

    Cons

    Call centers, strict call requirements.


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