W.W. Grainger Reviews | Glassdoor

W.W. Grainger Reviews

Updated March 21, 2019
1,924 reviews

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3.4
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W.W. Grainger Chief Executive Officer DG Macpherson
DG Macpherson
346 Ratings

Employee Reviews

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Pros
  • "Company culture is geared toward work life balance and overall compensation package is great especially if you're a high performer" (in 156 reviews)

  • "Great benefits, profit sharing plan" (in 331 reviews)

Cons
  • "If you are looking for a work life balance and a higher level sales role this is not the place for you" (in 84 reviews)

  • "The upper management is too focused on justifying their jobs" (in 58 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "GREAT PEOPLE WORK HERE!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Great company filled with solid solutions minded people! Company culture is geared toward work life balance and overall compensation package is great especially if you're a high performer.

    Cons

    Lots of change in company over the past few years.


  2. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Good leadership within my group. Engaging leaders and flexible schedules. Salary was fair for job

    Cons

    Process improvements that were approved didn't get implemented in timely fashion or wasn't effective rolled out.

  3. "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance Leader in Lake Forest, IL
    Former Employee - Finance Leader in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than 10 years)

    Pros

    Great management
    Lots of resources
    Terrific benefits

    Cons

    Limited career options at certain levels


  4. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Tempe, AZ
    Current Employee - Senior Customer Service Representative in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Move up very fast, pay is good, management invests in developing your business skills. Have been promoted 3 times in a year

    Cons

    Tedious call center work at first but gets better as you move up

    Advice to Management

    A pay raise will raise the quality of agents we hire


  5. Helpful (1)

    "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receiving in Macedonia, OH
    Former Employee - Receiving in Macedonia, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at W.W. Grainger full-time (Less than a year)

    Pros

    Competitive pay and great benefits

    Cons

    Manager will listen to word of mouth
    No cameras
    Boarder Line harassment while working

    Advice to Management

    Get cameras and clocks
    And don’t harasse people without prof of them being a problem. It makes it a hostel environment. With all the maditory overtime it makes everyone on edge


  6. "Okay work environment"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Warehouse Associate in Macedonia, OH
    Current Employee - Warehouse Associate in Macedonia, OH

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    Decent benefits, recently raised the new hire minimum wage.

    Cons

    Lack of a definitive scheduled. ( we never know when we're going to get to leave)


  7. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    They give you all the tools to be successful

    Cons

    Way to metric driven with CRM platform

  8. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in International Falls, MN
    Former Employee - Sales Manager in International Falls, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than 8 years)

    Pros

    Company Benefits, flexible, fun, payment

    Cons

    Sales Goals Settings, Some level of management

    Advice to Management

    Please help all levels of employees to hit business goals


  9. "Some things amazing, some things not"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Forest, IL
    Current Employee - Anonymous Employee in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    good pay, business partners you work with are amazing, you see the CEO walking around and he will stop and talk for a minute. Best place to catch him is in the cafe.

    Cons

    some managers think they are great, but they play favorites. there are times when there is nothing to do so you worry if you will have a job tomorrow. some groups have fewer levels than others within the broader group, so no room for growth.


  10. "Good culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in New York, NY
    Former Employee - Territory Sales Representative in New York, NY
    Recommends
    Positive Outlook

    I worked at W.W. Grainger full-time (Less than a year)

    Pros

    Very supportive work environment, very collaborative culture.

    Cons

    The starting salary was not high.