W.W. Grainger Reviews | Glassdoor

W.W. Grainger Reviews

Updated September 16, 2018
1,812 reviews

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3.4
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W.W. Grainger Chief Executive Officer DG Macpherson
DG Macpherson
290 Ratings

1,812 Employee Reviews

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Pros
  • "Work life balance - it's truly just 40 hours a week, no weekends" (in 150 reviews)

  • "Added employee funded 401K option in addition to Profit Sharing" (in 318 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Shoemobile Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shoemobile Sales Representative in Fresno, CA
    Current Employee - Shoemobile Sales Representative in Fresno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Pay, benefits and growth are all there. We work 5 days a week, most of us have a 150 radius territory, great commission structure, very good benefits from day one.

    Cons

    This division is growing quickly. Grainger bought a company out and is slowly merging it into 100% Grainger. With that we have had some changes, but they are for the better.

    Advice to Management

    Push the sellers to promote this program, they aren't required to submit leads, if they would we could be much busier.


  2. "Account manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager
    Current Employee - Account Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    Good pay and benefits for job

    Cons

    Very structured environment my hat can hinder sales team.

  3. "Onsite Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - On Site Service Consultant in Evansville, IN
    Current Employee - On Site Service Consultant in Evansville, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Large Corporation with a small corporate feel. Big on work life balance and believes in developing their employees

    Cons

    Needs a better new hire setup. No specific design and support.

    Advice to Management

    Leadership is remarkable with great understanding and passion to help and develop.


  4. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Forest, IL
    Current Employee - Anonymous Employee in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    Overall, Great people. Culturally sensitive and middle Management truly cares about the progression of the employees. They believe in promoting from within if possible and have plenty of opportunity to establish yourself for the next level of your career. The voice of the employee matters.

    Cons

    Change is not always defined yet can happen frequently. This was not an issue for me but I've heard others had a problem with it.

    Advice to Management

    Keep up the great work this far. The focus of our core values and the roadmap to success drive us into doing the right things the right way.


  5. Helpful (4)

    "If that’s what you want"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Development Engineer-II in Chicago, IL
    Former Employee - Software Development Engineer-II in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than a year)

    Pros

    Great benefits and work life balance. Lots of different departments and exciting problems. Competitive pay for the most part

    Cons

    Too many people who don’t offer any value and get in the way. Too many people squatting on their turf and fighting to maintain homeostasis

    Advice to Management

    With so many people focusing on their little part of the machine and overly protective of their own reputation and outlook, I find it hard to believe senior management has the information they need to create an efffective workplace. This is probably why the focus is not an effective workplace but instead other priorities only privy to leadership to be carried out by underlings in droid-like fashion.


  6. "Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger full-time (More than 10 years)

    Pros

    Great pay, benefits, and growth.

    Cons

    Aggressive leadership willing to make changes at any costs.


  7. "Territory Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative
    Former Employee - Territory Sales Representative
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than a year)

    Pros

    Great benefits: health & retirement

    The corporate level provides the opportunity for professional development and it is accessible to all employees, unfortunately at the discretion of the individual immediate manager.

    Cons

    Middle management sales division is cut throat

    HR was not professional in providing mediation

    Advice to Management

    Nepotism is rampant

    HR should be more supportive and professional

    Your Sales Managers threw representatives under the bus. Probation was used as a firing tactic and not to improve performance

  8. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager
    Former Employee - Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Good leadership within my group. Engaging leaders and flexible schedules. Salary was fair for job

    Cons

    Process improvements that were approved didn't get implemented in timely fashion or wasn't effective rolled out.


  9. "National Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    I worked at W.W. Grainger full-time

    Pros

    Great Company but becoming harder to work for.

    Cons

    Goal Setting was not equitable

    Advice to Management

    Figure out National Accounts Goal Setting.


  10. "Rewarding"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Account Representative in Jacksonville, FL
    Current Employee - Field Account Representative in Jacksonville, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at W.W. Grainger (More than a year)

    Pros

    Benefits, manage your own time

    Cons

    To much emphasis on metrics that don’t help you sell or help the customer.

    Advice to Management

    Let’s get back to a customer first attitude and treat your employees fairly when it comes to goals.


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