W.W. Grainger Reviews | Glassdoor

W.W. Grainger Reviews

Updated April 21, 2018
1,713 reviews

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3.4
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Approve of CEO
W.W. Grainger Chief Executive Officer DG Macpherson
DG Macpherson
241 Ratings

1,713 Employee Reviews

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Pros
  • Good work enviroment with work-life balance (in 135 reviews)

  • Added employee funded 401K option in addition to Profit Sharing (in 310 reviews)

Cons
  • Low base pay to start but the work life balance really makes up for it (in 77 reviews)

  • Difficult to reach upper management (in 54 reviews)

More Pros and Cons

  1. "Best place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Best place I've ever worked. Making strides in the right direction to remain the largest MRO supplier in the world.

    Cons

    We were a little slow to correct our non-relevant pricing structure.


  2. "field sales reprsentative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time

    Pros

    good company. learned a lot

    Cons

    culture isnt great. lots of mgmt turnover

  3. "OSR"

    StarStarStarStarStar
    Current Employee - OSR
    Current Employee - OSR

    I have been working at W.W. Grainger full-time (More than 8 years)

    Pros

    Very good vacation, good benefits, and good employee development

    Cons

    Workload, hard to get time off, and very little communication from upper management.

    Advice to Management

    Stop changing business models every year


  4. "Energetic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger part-time

    Pros

    Positive culture, decent starting pay, flexible hours.

    Cons

    No solid career development plan, safety is talked about but hardly any follow through, management needs more training.

    Advice to Management

    Offer a development program, train your leaders.


  5. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Lake Forest, IL
    Former Employee - Anonymous Employee in Lake Forest, IL
    Recommends
    Approves of CEO

    I worked at W.W. Grainger full-time (More than 10 years)

    Pros

    Large company with lots of opportunities. Benefits are good. Work from home schedules available in many areas. Most managers are open minded and employee focused.

    Cons

    In many areas, promotion depends on who you know, not what you know. Benefits seem to be decreasing. Seems to be weeding out employees with tenure.


  6. "Inside Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Good pay, great environment

    Cons

    Hours, they start early but also end early.

    Advice to Management

    Doing a great job.


  7. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in New York, NY
    Former Employee - Account Manager in New York, NY
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Great customers, decent pay, good people to work with

    Cons

    Turn over in management, rely too much on CRM system and procedures that don't generate revenue

    Advice to Management

    Let sellers focus on selling

  8. Helpful (1)

    "National Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Very strong profitable company that has excellent benefits.

    Cons

    Has moved away from employee focused company since Jim Ryan retired a couple of years ago.

    Advice to Management

    There is always talk of people being the number 1 priority. But there are a few groups of folks that run things. If you are not part of their group you are often seen as expendable and there is nothing that can be shared to change that point of view no matter what your experience is or what your past performance has been. Even though there needs to be some "cleansing" done, and you are seeing quite a bit of that now, great care needs to be taken as there are many long time employees leaving and there is great danger with some of that loss.


  9. Helpful (1)

    "Good Company Good Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Lake Forest, IL
    Current Employee - Analyst in Lake Forest, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    Salaries, retirement and bonus are extremely strong

    Cons

    The culture moves slowly to correct issues

    Advice to Management

    None


  10. "Great start to career, but the luster has diminished..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lake Forest, IL
    Current Employee - Anonymous Employee in Lake Forest, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Highly talented people and a complex business that can offer a lot of opportunity and experience. It was a great start early in my career and learned a lot to help me develop. The benefits are great despite recent reductions and the individual contributor population is awesome.

    Cons

    Leadership is definitely lacking - they don't cherish hard work, but instead who you know and the politics that go with it. Only certain people continue to move and the people in leadership at the mid-level are awful. Career advancement is almost impossible despite scoring high on reviews and in ratings. Development feedback is good, but sometimes it is the only thing you get with little praise or thank you on the big wins. There are too many reorgs as they have no clue what direction to go in and turnover is high. Tenured folks are under appreciated which is a shame as that was a staple in the business years ago.

    Advice to Management

    Take a look at yourselves and peers - you really need to give yourself development feedback. Also, get rid of the terrible leaders, why are you keeping people in management roles with low to zero scores on engagement??


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