W.W. Grainger Reviews | Glassdoor

W.W. Grainger Reviews

Updated August 16, 2017
418 reviews

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3.0
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W.W. Grainger Chief Executive Officer DG Macpherson
DG Macpherson
31 Ratings

418 Employee Reviews

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Pros
  • Hardworking individuals who understand work / life balance (in 112 reviews)

  • good profit sharing and bonus plan (in 296 reviews)

Cons
More Pros and Cons

  1. Helpful (1)

    "It's OK if you don't mind never being promoted..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Inventory Management in Salt Lake City, UT
    Former Employee - Sales Associate/Inventory Management in Salt Lake City, UT
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 5 years)

    Pros

    Good pay for the market.

    Cons

    Can't get any recognition for achievements unless you are directly in the view of management.

    Advice to Management

    Take time each week to meet with ALL of your people in ALL of your branch locations. Find out what they are doing and if they deserve a promotion. Find out if they even like what they are doing.


  2. "Don't Expect Much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Heavy Equipment Operator in Bordentown, NJ
    Former Employee - Heavy Equipment Operator in Bordentown, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at W.W. Grainger (More than 3 years)

    Pros

    The money was good for the work.

    Cons

    No opportunity for minority advancement.

    Advice to Management

    Hire with more diversity.

  3. "Territory Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Associate in Lincolnshire, IL
    Former Employee - Territory Sales Associate in Lincolnshire, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Company Culture, Leave work at the office, great benefits

    Cons

    Bad pay, management turnover, company turnover

    Advice to Management

    When turnover is high; if felt like managers were trying to keep their tenured employees around so that some knew what they were doing rather than helping them get promoted. Because of this a lot of good talent walked away due to not getting the career opportunities towards advancement that they deserved


  4. "Nice people--ho hum kind of environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Profit sharing definitely at the top of the list; beautiful campus; nice people; benefits are very good; driven to help you achieve your next career move

    Cons

    Work environment is extremely sterile; most areas require you to sit with people at an unfiltered table, zero privacy; kind of a cheap company when it comes to being generous and with purchasing solutions; punch-in/punch-out mentality is outdated.

    Advice to Management

    Bring back cubicles. This place makes it easy to get sick very quickly; try and come to 2017 and the future. Allow people to dress casual; purchase tools which can be manually cost effective in the long run. Make the place a little more fun and sociable. It feels like a library.


  5. Helpful (5)

    "Used to be great but a lot has changed recently!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Government Account Manager in Salt Lake City, UT
    Current Employee - Government Account Manager in Salt Lake City, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Great people, numerous development opportunities across the US and in other countries, and solid benefits (profit-sharing, stock options, health and well-being, charity match, vacation time).

    Cons

    Shifting support staff out of the US, closing down locations, difficult pricing model, trust in sales force has diminished. Failing to focus on the core business while trying to expand into other online markets under different names and causing more confusion within The company and with customers.

    Advice to Management

    Focus on fixing and supporting the core business!


  6. "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Los Angeles, CA
    Former Employee - Sales Representative in Los Angeles, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 3 years)

    Pros

    Good benefits good income.

    Cons

    Too much middle mgmt. Getting in each others way. Complicated system which means longer process to running on your feet.

    Advice to Management

    Think of the cost of training employees and the lost of revenue when they leave. Hire from the inside.


  7. Helpful (5)

    "Too much status quo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    Long history, great people to work with. Huge customer base and so much opportunity out there for the taking.

    Cons

    Each group is too siloed and only looks out for themselves. Not a lot of trust that people will make the right decisions.

    Advice to Management

    Take the blinders off and see it is 2017

  8. Helpful (2)

    "Warehouse Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger part-time

    Pros

    Great people and processes to keep work efficient. Encouraged lean process development and suggestions from employees.

    Cons

    Not much room for growth and mediocre wage.


  9. "Contract Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at W.W. Grainger full-time

    Pros

    Interact with all areas of the business
    Multitude of responsibilities
    Opportunity for exposure

    Cons

    Politics
    Lack of recognition for high performing employees

    Advice to Management

    Work to change political culture


  10. Helpful (4)

    "Grainger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - D C A in Kansas City, MO
    Current Employee - D C A in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Great benefits
    Friendly Staff
    Plenty of opportunity for overtime

    Cons

    Job advancement
    Hours conflict with home life
    Employee moral

    Advice to Management

    Focus more on moral and happiness of employees


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