W.W. Grainger Reviews | Glassdoor

W.W. Grainger Reviews

Updated September 20, 2017
1,549 reviews

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1,549 Employee Reviews

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Pros
  • Hardworking individuals who understand work / life balance (in 115 reviews)

  • good profit sharing and bonus plan (in 299 reviews)

Cons
More Pros and Cons

  1. Helpful (2)

    "Changing Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager in Lincolnshire, IL
    Former Employee - Product Manager in Lincolnshire, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time (More than 10 years)

    Pros

    Benefits
    Work Life Balance (depending on area of employment)

    Cons

    Good Ole' Boys Club
    Culture: Work more!

    Advice to Management

    Vet management / leadership a little better. Work a day in the shoes of your employees and maybe the organization will stop reducing headcount to pile on more unreasonable responsibilities & expectations. Employees are overworked with little support.


  2. Helpful (7)

    "Easy to burn out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in New York, NY
    Current Employee - Account Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Great benefits, 401k, generous vacation time. Decent base salary. Great co workers

    Cons

    Too much admin work....cannot successfully complete work in less than a 10 hour day. Pressure to meet goals.

    Advice to Management

    Too many admin expectations that interfere with selling activities. Sales reps burn out quickly.

  3. "Culture Flux"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Competitive 401K, Health benefits, and profit sharing

    Cons

    Salary competitiveness drops off as you advance

    Advice to Management

    Improve Transparency


  4. Helpful (5)

    "Sourcing specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sourcing Specialist in Lake Forest, IL
    Former Employee - Sourcing Specialist in Lake Forest, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at W.W. Grainger full-time (More than 5 years)

    Pros

    Great people and benefits. Can learn a lot if you know the right people.

    Cons

    Poor SR leadership, no accountability held on people implementing poorly planned objectives, bad moral. Promotions are pretty much all political. It's not what you know but who you know.

    Advice to Management

    Lose the CEO. He was the man who made the company what it is today! Poor pricing structure, bad investments and overall poor performance of the company. Lots of good people that made Grainger what it was are being forced out for cost savings. Your replacements ( mostly lower paid college kids) will never be able to recover Grainger to what it was. Go back to the drawing table and weed out your poor leaders


  5. Helpful (10)

    "Company going in wrong direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcing Specialist in Northbrook, IL
    Current Employee - Sourcing Specialist in Northbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (Less than a year)

    Pros

    The benefits are still ok, but not like they used to be.

    Cons

    Salary, location, management, moving a lot of jobs out of the country.

    Advice to Management

    Quit micro-managing your people so much that they want to quit. It's always been bad, but it is steadily getting worse and worse. Make your people happy and your customers will be happy.


  6. Helpful (2)

    "You're Fired"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Sales Representative in North Birmingham, AL
    Former Employee - Territory Sales Representative in North Birmingham, AL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at W.W. Grainger (Less than a year)

    Pros

    Transportation and cell phone

    Cons

    Micromanagement within note taking processes. Data mining would be a correct term to describe this position.

    Advice to Management

    Stand up for sales versus schematics.


  7. "Contact Center Ops"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time

    Pros

    Lots of opportunity to grow

    Cons

    old-school thinking is impacting the organization's ability to change

  8. "Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Development and Growth opportunities are limitless

    Cons

    Top heavy management and many departments


  9. "Healthcare Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at W.W. Grainger full-time

    Pros

    Provide a wide range of products and services

    Cons

    Difficult to work through internal processes to create customer specific programs

    Advice to Management

    Reconnect with large, enterprise customers to develop relevant programs


  10. "Nice organization but Old School Mentality is Slowing Progress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Good pay; great benefits; pleasant people; pretty stable and nice location

    Cons

    Work space is horrendous; sit at tables with many other people and have zero privacy; place has a very sterile and old-fashion attitude; very cheap when it comes to spending on their resources and technology; one of the few companies which still adheres to business casual; 8-5 punch-in/punch-out mentality

    Advice to Management

    It's 2017--time to ditch the old rags and get with the times. Invest in your resources both career-wise and socially. Management it wouldn't hurt to take your resources out to lunch every once in a while :) Its too business-like here. Purchase new technology to be more resource efficient. Manual labor (building out massive spreadsheets) isn't cool anymore. Get with the times


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