W.W. Grainger Reviews | Glassdoor

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W.W. Grainger Reviews

Updated January 19, 2018
1,654 reviews

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1,654 Employee Reviews

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Pros
  • Hardworking individuals who understand work / life balance (in 129 reviews)

  • Added employee funded 401K option in addition to Profit Sharing (in 307 reviews)

Cons
More Pros and Cons

  1. "Company in Transition - Great work if you can get it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at W.W. Grainger full-time

    Pros

    Total Rewards package - Very competitive compensation + Benefits makes it financially a good place to work. Great ability to network and most people will help in whatever way they can. Industry leader makes it easy to engage customers instead of cold-calling. While commitment to "take care of the customer" is the foundation of the 80+ years of culture, it's changing and hard to move customers from that relationship into a more win-win eCommerce driven model.

    Cons

    Work-life balance was difficult. Company is in transition right now and communication from Sr. Leadership is a little unclear. Employee Engagement is skewed and not addressing some of the root issues. Career paths not understood.

    Advice to Management

    Senior leadership seems to lack an understanding of current state field operations; executing on new strategies is harder than you might think. Be more transparent in communicating the 3-year plan, so field can understand and get ahead of the turmoil instead of just executing on the latest directive.


  2. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Tampa, FL
    Current Employee - Account Manager in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at W.W. Grainger full-time (More than 5 years)

    Pros

    multiple segments/divisions within to the company to develop for

    Cons

    Senior leadership is out of touch with the ground level sales teams

    Advice to Management

    listen to the sales organization and make decisions on their feedback

  3. "Field Account Representitive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Account Representative in Dallas, TX
    Former Employee - Field Account Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than a year)

    Pros

    Amazing company to work for. Management is great and they help you grow in your sales career. Plenty of room to grow with the company, plus you take fun trips.

    Cons

    Low base pay to start but the work life balance really makes up for it


  4. Helpful (7)

    "Over Looked Talent Biased Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at W.W. Grainger full-time

    Pros

    Benefits, people and virtually in every MRO heavy industry.

    Cons

    Very lopsided pay, one manager gives promotions while one doesn’t. Lansdscape change in operations causing huge amounts of negativity amongst employees all to satisfy stock holders.

    Advice to Management

    Bring back the culture that made Grainger more than just a job with high turn over. People used to be proud to work there.


  5. "Good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Associate
    Current Employee - Warehouse Associate
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time (More than a year)

    Pros

    Good people, work days go by fast

    Cons

    pay
    not much room for advancement


  6. "On-Site Service Representative"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    No micromanagement. Own time. Trusted to get work done. Paid mileage. Great benefits.

    Cons

    Drive your own vehicle.

    Advice to Management

    Make sure managers are aware of career advancement


  7. Helpful (2)

    "OSSC/ OSA"

    StarStarStarStarStar
    Current Employee - OSSC/OSA in York, PA
    Current Employee - OSSC/OSA in York, PA
    Doesn't Recommend
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (More than 3 years)

    Pros

    Good people, good pay, fun at times

    Cons

    no job security, turned into every other corperation

    Advice to Management

    limit turnover rate

  8. Helpful (8)

    "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Saint Louis, MO
    Current Employee - Account Manager in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at W.W. Grainger full-time (More than 10 years)

    Pros

    Great Name. Great Products. Great Reputation.

    Cons

    Bad corporate decisions over the last 3 years.

    Advice to Management

    Listen to your people.


  9. Helpful (1)

    "Cares for Employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources in Lake Forest, IL
    Former Employee - Human Resources in Lake Forest, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at W.W. Grainger full-time (More than 5 years)

    Pros

    Grainger cares about their employees. They have excellent training programs, good leaders, tons of opportunities to grow and even move across functions and departments.

    Cons

    Too much uncertainty going on right now due to business re-org.


  10. "Good Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at W.W. Grainger full-time

    Pros

    Work life balance, collaboration, leadership

    Cons

    Compensation is low compared to competitors


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