W.W. Norton Reviews | Glassdoor

W.W. Norton Reviews

Updated Jun 12, 2019

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Found 101 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
92%
Approve of CEO
Julia Reidhead
12 Ratings
Pros
  • "It has a legacy as the only major publisher that is entirely employee owned and they take that legacy very seriously(in 26 reviews)

  • "I truly believe we publish the most relevant books of our time(in 18 reviews)

Cons
  • "Work/Life balance is challenging during the semester(in 11 reviews)

  • "The college dept is run 100% by sales reps so there is a bro culture that can become abrasive(in 8 reviews)

More Pros and Cons
  1. "You work hard, but the environment is civil and supportive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Media Editor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Norton full-time for more than 5 years

    Pros

    The work we do matters. The leadership is honest and supportive. You'll work with smart, dedicated people.

    Cons

    You can get overloaded, but help is provided if you present the issue appropriately.

    Advice to Management

    Help motivated workers find work/life balance.

    W.W. Norton2019-06-12
  2. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at W.W. Norton full-time for more than 3 years

    Pros

    They value their employees.

    Cons

    Even with managerial support, work life balance can be really difficult to maintain.

    W.W. Norton2019-06-07
  3. Helpful (1)

    "Fast-paced and supportive"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at W.W. Norton full-time for more than 3 years

      Pros

      Supportive environment Room for growth Good benefits

      Cons

      Low starting salary, but that's to be expected in the industy

      W.W. Norton2019-03-13
    • Helpful (4)

      "Inspiring. Disappointing."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Software Developer in New York, NY
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at W.W. Norton full-time for more than a year

      Pros

      Great physical products. Fun people. Nice new work environment. Independence on solutions.

      Cons

      Content people try to make development decisions. Feature creep has been a way of life. If it's overly complex, that's often the way we've built it. Management likes to change the org chart of entire departments without warning. Stealth hiring and firing. Ability to communicate up the management hierarchy gets impaired by fear of delayed retribution. Institutional knowledge seems under-valued, since management relies...

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      Advice to Management

      Look at people as people, not as numbers. Respect skill-sets and let the people who are qualified do their jobs. Look for leaders who are already in the organization but who are overlooked. Recognize that product roadmaps are nice, but you need people to do the work, and those people matter. If your go-to solution to a problem is to fire someone, maybe you should not have that kind of authority.

      W.W. Norton2019-03-06
    • "good company, nowhere to grow"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in New York, NY
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at W.W. Norton full-time for more than 5 years

      Pros

      the books produced here are great and the people are awesome.

      Cons

      salaries are low and there isn't a lot of room for internal growth or movement.

      W.W. Norton2019-02-13
    • Helpful (1)

      "Higher Education Books"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at W.W. Norton full-time

      Pros

      Norton is one of the best companies I have worked for. Everyone is so welcoming and truly enjoys working in publishing and creating "books that live."

      Cons

      I wish there were more opportunities to telecommute.

      W.W. Norton2019-01-10
    • Helpful (1)

      "Professional and Welcoming"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Editorial Intern in New York, NY
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at W.W. Norton part-time for less than a year

      Pros

      Great family environment Team work Helpful co-workers

      Cons

      Not enough hours in the day

      W.W. Norton2018-11-30
    • Helpful (1)

      "Confused management, Hasty and wrong people decisions, Slow Project decisions"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at W.W. Norton full-time for more than 3 years

      Pros

      Filled with people with high potential who want to work for the betterment of the company (unfortunately stunned in growth due to a very confused upper and middle management). Good work life balance.

      Cons

      Low Salary; slow work growth; inability to work optimized due to a very cluttered extended team and lack of autonomy at the smallest of decisions; Stagnant projects that fail to progress due to lack of effective working together but rather working in superficiality as large inter departmental groups that meet often without any arrival at a decision. Distrust in middle management driven by constantly obvious wrong decisions,...

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      Advice to Management

      Think before you act - how is this move affecting the organization? How is a change that is not communicated to the associated team affecting the morale and the work of everyone and everything towards the project? What collateral damage is caused by the change? What can you do to prevent and instead repair the situation instead of making a huge decision in only what can be defined pure haste? Think about the pickle you...

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      W.W. Norton2018-11-27
    • Helpful (2)

      "It's all about the people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Media Editorial Assistant in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at W.W. Norton full-time for more than a year

      Pros

      My job is pretty chill—enough work to keep me busy, but nothing I can't manage. I am interested in the work I do. The community is great—everyone, from my peers to my bosses, is kind and interested in others' work, and most people in my department are book lovers who share my interests and many of my opinions. I look forward to work every day because I appreciate the company of my coworkers, and some of them have become...

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      Cons

      Low salary, there can sometimes be issues with communication between departments (nothing too bad though), ongoing technical issues with in-house applications (the transparency about problem resolution with upper management and IT is very good, however).

      Advice to Management

      Keep it up. You guys are doing a good job!

      W.W. Norton2018-10-13
    • Helpful (4)

      "Turbulent upper management and toxic culture dims an otherwise bright future outlook."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Neutral Outlook
      Approves of CEO

      I have been working at W.W. Norton full-time

      Pros

      There is a lot to love at Norton. The day-to-day is full of passionate, educated professionals who adore books and learning. Norton is full of helpers who are dedicated to helping the company succeed and there's definitely an attitude of "we're all in this together". There's also a downside to that attitude, though.

      Cons

      There has been an increasing amount of distrust breeding amongst lower and mid-level employees regarding upper management. A dedicated and long-tenured manager was let go due to "reorganization", with no warning. An essential executive was let go in a similar way, destroying an important bridge to the warehouse and sending shockwaves throughout the company. There is lots of movement at the top, but when everyone is touting...

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      Advice to Management

      Learn from mistakes, and communicate better. When many employees make it very clear that some actions from the top can be terrible for morale, don't follow the exact same pattern a few months later and do the same thing over again. Trust your employees and be honest with them. Don't remove benefits in ways that seem punitive without proper messaging. And stop bragging about the best year ever while laying people...

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      W.W. Norton2018-10-01
    Found 101 reviews