WAND Corporation Reviews | Glassdoor

WAND Corporation Reviews

Updated Feb 15, 2019

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Found 77 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
100%
Approve of CEO
Tim Butler
5 Ratings
Pros
  • "Great Environment, good people even better training(in 6 reviews)

  • "We have jeans day every day now; arcade games in the lounge(in 4 reviews)

Cons
  • "Work/life balance can be a little iffy sometimes(in 5 reviews)

  • "You can find a help desk job with a 30% higher start wage on half the work load in the Twin Cities pretty easily(in 5 reviews)

More Pros and Cons
  1. "A Great Company with Plenty of Room to Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Positive Outlook
    Approves of CEO

    I have been working at WAND Corporation full-time

    Pros

    -Set schedules provide a great work-life balance -Your individual input feels valued when brought to the rest of the team -Room to move up and around if you want to -Training is better than it's ever been, you can move through training at your own pace and either take your time or get thrown right into everything (there is a massive learning curve with some things though)

    Cons

    -As with any customer service job, rude customers -Pay could be more for the workload and amount of BS that is sometimes dealt with -Sometimes not enough communication between departments

    Advice to Management

    Keep doing what you're doing with the company and its clients. More transparency and straightforwardness is so important and I can see it improving as the days go by.

    WAND Corporation2019-02-15
  2. "Great atmosphere that keeps getting better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WAND Corporation full-time for more than a year

    Pros

    Going to work with friends! WAND has become an organization with really good people. There are plenty of opportunities to grow and doing that alongside people that are a joy to be around is icing on the cake. Dogs in the office everyday has been a nice touch and there is a great deal of overall flexibility. Compensation is competitive and the organization is still a size where individual contributions are heard and...

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    Cons

    Overall benefits are good but the 401k match is well behind other organizations I've worked for. I'll add a caveat to my review that can live as a pro or a con, depending on who is reading this. This is a great company to work for if you are a high functioning individual who likes to win. If you're not, you won't fit in and you will struggle. If you are, it will be difficult to find a better environment.

    WAND Corporation2019-02-13
  3. "Great strides forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Eden Prairie, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WAND Corporation full-time for less than a year

    Pros

    Work/life balance is important and encouraged by leadership. Small company where everyone knows each other and want to help each other be successful. I like coming to work everyday. All employees are encouraged to be a part of creating a great product and are listened to.

    Cons

    There are a lot of players in the industry.

    Advice to Management

    Continue to make small changes that continue to align us with the market.

    WAND Corporation2019-02-08
  4. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WAND Corporation full-time for more than 3 years

    Pros

    Great culture, opportunity for career advancement if you seize the opportunity, relaxed environment, everyone has a voice. Fun place to go to work every day.

    Cons

    No denying it, the company has gone through a cultural transformation (for the better) over the last handful of years which I believe many of the review on Glassdoor reflect. Now that we're beginning to be on the other side of that transformation, it's fun to see the benefits.

    Advice to Management

    Be disciplined on the execution side of the business. It's all the small things that make a difference rather than one big thing that changes the business for the better.

    WAND Corporation2019-02-07
  5. "GREAT CULTURE!! GREAT PEOPLE"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WAND Corporation full-time for more than 3 years

    Pros

    Flexibility and OPEN Doors!! Small tight knit group of employees who all know each other by First Name!!

    Cons

    None come to mind immediately

    Advice to Management

    Keep up the GREAT work!! Small, slow steps help make change so much more acceptable - Thank you for keeping us all in the loop!

    WAND Corporation2019-02-07
  6. "Systems engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at WAND Corporation full-time

    Pros

    Jean day Bagles Fun atmosphere Good co-workers

    Cons

    Low salaries Not much to move around within

    WAND Corporation2018-12-05
  7. Helpful (1)

    "Cons outweigh the pros... by a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WAND Corporation full-time

    Pros

    You get to work with big brands and advertising agencies.

    Cons

    1) There are very few processes in place. Instead of being proactive, things are reactive. 2) There is no support, but you are expected to execute your job flawlessly. 3) Work-life balance is lacking. 4) Benefits aren't particularly great. 5) Pay is extremely low for the workload and expectations compared to similar jobs in the industry. 6) Management shows no integrity.

    Advice to Management

    Treat your employees like they know what they're doing because they carry the company, not you. Listen effectively.

    WAND Corporation2018-08-02
  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at WAND Corporation full-time

    Pros

    WAND Corp is an amazing place to work with an amazing culture. WAND's leadership is amazing. They are completely engaged, extremely intelligent, and great at managing people and processes. The culture is outstanding, fun, everyone is on the same page, and it is absolutely a place to succeed and grow!!! WAND is the standout leader in digital menus. There is no comparison if your restaurant wants to increase revenues/show...

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    Cons

    A terrific company to work for, and a terrific partner in business. There are no negatives!

    WAND Corporation2018-04-02
  9. Helpful (1)

    "Negativity Below = Challenging / Opportunity Ahead = Exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WAND Corporation full-time for more than a year

    Pros

    I'm shocked that reviews below felt so shut out by the executive team. I never hesitate to pop my head into any of the C-level team's offices to ask a questions, make a suggestion, or just to say, "Hi". This goes for every employee. In that sense, it's a great culture. I feel like ideas are heard. In fact, they've been encouraged and welcomed. I will say though that ideas are not acted on impulsively and they will...

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    Cons

    Alluded to above, this industry is challenging. The mechanics in how our customers buy is challenging (the corporate/franchisee shared decision model). There are a lot of points for potential failure in the business relationship with our clients--all they need is one failure point to get frustrated and upset (which over the years has spread some negativity, for sure). However, these are things that recently WAND has...

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    Advice to Management

    Continue to find internal tools and ways that help the employees better communicate and have vision into all the customer dealings (both positive and negative) so we can all feel more connected.

    WAND Corporation2018-03-01
  10. Helpful (8)

    "Run while you can"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WAND Corporation

    Pros

    Exposure to big brands that you can put on your resume to impress future employers.

    Cons

    There are so many cons to working here: 1) Dishonesty-The fact that the executive team is going through and leaving multiple positive reviews to hide what is really going on is a large lack of integrity. Anyone who has been there for more than 2 months and isn't on the leadership team has a drastically different experience. 2) Long hours-They will take advantage of any warm body and work them to the max putting high...

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    Advice to Management

    Focus on the wellbeing of your employees, the high turnover from either them leaving or you pushing them out is a huge red flag. Start listening to what is happening to the employees and realize you have lost some amazing people.

    WAND Corporation2018-03-19

    WAND Corporation Response

    April 10, 2018President

    As President of WAND, thank you to whoever submitted the review above. As the reviewer and one of the other reviewers noted, WAND is indeed transforming from a family-owned and run company to a professionally-run business. That's exactly what customers are asking for and what ...

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Found 77 reviews