WCA Waste Reviews | Glassdoor

WCA Waste Reviews

Updated June 7, 2017
28 reviews

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Full-time Part-time

1.7
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Bill Caesar
7 Ratings

28 Employee Reviews

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  1. "Down hill fast"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Heavy Equipment Operator in Greenwood, MO
    Current Employee - Heavy Equipment Operator in Greenwood, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WCA Waste (More than a year)

    Pros

    you get a weekly check

    Cons

    Week behind on trash pickups, wont pay to get help. Very dangerous environment will not provide proper PPE or training.


  2. "NEVER WORK FOR THIS COMPANY"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR2 in Springfield, MO
    Former Employee - CSR2 in Springfield, MO
    Doesn't Recommend
    Disapproves of CEO

    I worked at WCA Waste full-time (More than 3 years)

    Pros

    The only good thing about this company locally here in Springfield, are some of the employees.

    Cons

    The management is absolutely horrible. They have no ethics especially when they call you foul names in front of the whole office staff. They tell you straight up, they won't help you, they won't defend you no matter what the situation, they are in it for themselves and you mean nothing to them. They themselves do highly unethical things, but yet, nothing ever happens. They'll tell you how bad of an employee you are but yet they are doing the very same things and far worse. The upper management team is just as bad. They do not care about their employees, they do nothing to try and improve the work place environment. It was by far, the worst company I ever worked for.

    Advice to Management

    Grow up and try to act like an adult. Understand you are there to run a business for a bigger corporation. This is not your company, you do not own this company. Treat people with a little more respect and you might have a better customer response to WCA overall. It is one of the most hated companies in Springfield. Maybe if you would act human, you might not be talked about by many professional companies around town. It's not just your customers.....

  3. "Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cart Delivery in Harrisonville, MO
    Former Employee - Cart Delivery in Harrisonville, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, work is primarily independent, fellow coworkers are good folk. You get to buy nice work boots on the company dime as soon as you start so that's a plus.

    Cons

    Shady business practices and the worst communication I've ever experienced with a company. Be prepared to deal with unhappy customers.

    Advice to Management

    Getting (and keeping) competent employees is worth it in the long run. Customer requests/complaints that are over 6 months old are not accurate, and I would recommend replacing old requests with updated ones rather than throwing them on the pile.


  4. "Sad company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Frontload Driver in Houston, TX
    Current Employee - Frontload Driver in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WCA Waste full-time (More than a year)

    Pros

    Benefits and that's it benefits

    Cons

    EVERYTHING is sad about this company

    Advice to Management

    Respect and care for you drivers more


  5. "route auditor manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MO
    Former Employee - Anonymous Employee in Springfield, MO
    Approves of CEO

    I worked at WCA Waste full-time (Less than a year)

    Pros

    $40000 salary, week off to input data into Excel and Trux database. That week off was awesome-there was so much data-I got week off to complete

    Cons

    They gave me 4 days training on a job that is 4th most dangerous in US. I asked for more training on the 30 ton trucks and was told we need you doing your job not training. Many people have Died-yes died and safety was implied as part of my title as a manager

    Advice to Management

    Train longer so if a driver gets hurt-the route auditor can help on route. I was involved where one accident almost and could have killed the driver or myself. Yes this happened, a 500 pd can or dumpster as we call em-jumped off the locks


  6. "Office Assistant/Accounts Receivable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Assistant in Raleigh, NC
    Former Employee - Office Assistant in Raleigh, NC

    I worked at WCA Waste full-time (More than 3 years)

    Pros

    Very flexible, great working hours and people to work with.

    Cons

    Limited benefits and pay, not a lot of opportunity for advancement.


  7. "Can anyone make a decision?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Harrisonville, MO
    Former Employee - Driver in Harrisonville, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WCA Waste full-time (Less than a year)

    Pros

    All of the front line employees are great people.

    Cons

    Upper management cannot make up their minds on policies. One day we are to limit the trash, then the next day take it all. All of the customers become extremely frustrated and confused. They have come into town thinking they could do things their way, and have run a very good company into the ground.

    Advice to Management

    Figure out what you really want before making policies. When you flip flop the customers and employees lose all faith in your ability to provide a simple service.

  8. "Decent job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hired Help in Chillicothe, MO
    Former Employee - Hired Help in Chillicothe, MO
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people good money if your a hard worker good management friendly and ready to help.

    Cons

    Pay raises more help on some places and newer trucks


  9. Helpful (1)

    "WCA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at WCA Waste full-time (More than 3 years)

    Pros

    Below average work environment.

    Cons

    Extremely poor service. Too many dissatisfied customers. Very poor operations management. Arrogant and pompous managers create an unstable environment for employees.

    Advice to Management

    Reinstill a positive corporate culture.


  10. Helpful (3)

    "Employee turnover is too high"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Oklahoma City, OK
    Current Employee - Operations Manager in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at WCA Waste full-time (More than a year)

    Pros

    The 401k matching is the best I have ever seen. The industry works year round regardless of weather or economics.

    Cons

    The employee turnover is rediculous. Management can't decide what they want to do. They are constantly changing so no one really knows what is going on. About the time a manager gets it, they are changing.

    Advice to Management

    Sit down and make long term goals. Stop making decisions for the right now. Invest in your business. Equipment, employees, etc.


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