WCA Waste Reviews | Glassdoor

WCA Waste Reviews

Updated September 25, 2017
15 reviews

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Bill Caesar
7 Ratings

15 Employee Reviews

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  1. Helpful (1)

    "Wca waste of time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Kansas City, MO
    Former Employee - Driver in Kansas City, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WCA Waste full-time (Less than a year)

    Pros

    65 hours a week if you don't care about braking dot law

    Cons

    No regard for dot laws
    I got in an accident after wrighting the truck up the day before for air leaks because the brakes failed and they fired me
    They dont care about you
    They have bad training

    Advice to Management

    Get your stuff together im sending osha your way and ill see you in court


  2. "Horrible Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Harrisonville, MO
    Former Employee - Customer Service Representative in Harrisonville, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WCA Waste full-time (Less than a year)

    Pros

    The only pro is weekly paychecks.

    Cons

    The management is terrible. The tell the customer service reps to flat out lie to the customers. They have weekly meetings where under qualified managers belittle and degrade the employees. They tell everyone how horrible they are and that they need to take more and more calls. Meanwhile the "management " is constantly going out to lunch to gossip instead of helping their employees manage call volume. The company does not care about the customers at all.

    Advice to Management

    Spend more time being managers instead of at Applebees gossiping about corporate.

  3. Helpful (1)

    "NEVER WORK FOR THIS COMPANY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSR2 in Springfield, MO
    Former Employee - CSR2 in Springfield, MO
    Doesn't Recommend
    Disapproves of CEO

    I worked at WCA Waste full-time (More than 3 years)

    Pros

    The only good thing about this company locally here in Springfield, are some of the employees.

    Cons

    The management is absolutely horrible. They have no ethics especially when they call you foul names in front of the whole office staff. They tell you straight up, they won't help you, they won't defend you no matter what the situation, they are in it for themselves and you mean nothing to them. They themselves do highly unethical things, but yet, nothing ever happens. They'll tell you how bad of an employee you are but yet they are doing the very same things and far worse. The upper management team is just as bad. They do not care about their employees, they do nothing to try and improve the work place environment. It was by far, the worst company I ever worked for.

    Advice to Management

    Grow up and try to act like an adult. Understand you are there to run a business for a bigger corporation. This is not your company, you do not own this company. Treat people with a little more respect and you might have a better customer response to WCA overall. It is one of the most hated companies in Springfield. Maybe if you would act human, you might not be talked about by many professional companies around town. It's not just your customers.....


  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cart Delivery in Harrisonville, MO
    Former Employee - Cart Delivery in Harrisonville, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good pay, work is primarily independent, fellow coworkers are good folk. You get to buy nice work boots on the company dime as soon as you start so that's a plus.

    Cons

    Shady business practices and the worst communication I've ever experienced with a company. Be prepared to deal with unhappy customers.

    Advice to Management

    Getting (and keeping) competent employees is worth it in the long run. Customer requests/complaints that are over 6 months old are not accurate, and I would recommend replacing old requests with updated ones rather than throwing them on the pile.


  5. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WCA Waste full-time (Less than a year)

    Pros

    Weekly paycheck, 8-5 scheduling

    Cons

    Poor management, route issues, crazy customers, doing 2 to 3 other people's work

    Advice to Management

    Get things organized, replace all of the higher management, learn how to better assist customers.


  6. "Sad company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Frontload Driver in Houston, TX
    Current Employee - Frontload Driver in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at WCA Waste full-time (More than a year)

    Pros

    Benefits and that's it benefits

    Cons

    EVERYTHING is sad about this company

    Advice to Management

    Respect and care for you drivers more


  7. Helpful (1)

    "Unethical"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WCA Waste full-time

    Pros

    Pros would be the benefits - medical at a decent rate and you get to drink last Friday of the month with the executive leadership team for "team building purposes" in the executive lounge.

    Cons

    Cons to working for a very unstructured company are to hire people that are going to do their jobs not just for title sake - the executive leadership team is highly disconnected from the facts, instead of investigating why employees are disgruntled and apply corrective action, training or a proper investigation they are then sabotaged out and the issues continue. There is an obvious pattern and culture to keep your head down to avoid issues so you don't get fired. Employees from mid management down are expected to do the job of 2 or 3 people while some do nothing but dictate and take credit for others work. By far the worst professional experience of my career -

    Advice to Management

    Clean house, start with the highly unethical, unprofessional HR team and executives - they are blinded by bonuses and look out only for themselves.

  8. Helpful (2)

    "Do NOT work for WCA!!!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    This is the worst company and if they offer a job to you turn it down!!!

    Cons

    A lot of political games and backstabbing go on with this company.


  9. Helpful (1)

    "Can anyone make a decision?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Harrisonville, MO
    Former Employee - Driver in Harrisonville, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WCA Waste full-time (Less than a year)

    Pros

    All of the front line employees are great people.

    Cons

    Upper management cannot make up their minds on policies. One day we are to limit the trash, then the next day take it all. All of the customers become extremely frustrated and confused. They have come into town thinking they could do things their way, and have run a very good company into the ground.

    Advice to Management

    Figure out what you really want before making policies. When you flip flop the customers and employees lose all faith in your ability to provide a simple service.


  10. Helpful (1)

    "WCA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Houston, TX
    Former Employee - Sales in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I worked at WCA Waste full-time (More than 3 years)

    Pros

    Below average work environment.

    Cons

    Extremely poor service. Too many dissatisfied customers. Very poor operations management. Arrogant and pompous managers create an unstable environment for employees.

    Advice to Management

    Reinstill a positive corporate culture.


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