WHSmith "staff discount" Reviews | Glassdoor

WHSmith Employee Reviews about "staff discount"

Updated Jul 8, 2019

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2.8
33%
Recommend to a Friend
47%
Approve of CEO
WHSmith CEO Stephen Clarke
Stephen Clarke
194 Ratings
Pros
  • "Good breaks if you’re under 18 and staff discount(in 26 reviews)

  • "interesting work environment at the airport(in 22 reviews)

Cons
  • "Minimum Wage even at a higher level(in 55 reviews)

  • "Incredibly low pay for workers under 21(in 39 reviews)

More Pros and Cons

Reviews about "staff discount"

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  1. "Poor management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Banbury, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WHSmith part-time for less than a year

    Pros

    Good breaks if you’re under 18 and staff discount

    Cons

    Poor management, very poor pay, often treated like you’re stupid etc, loads of people leaving, I wouldn’t have stayed for a year if it weren’t for the people I worked with.

    WHSmith2019-07-09
  2. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WHSmith part-time

    Pros

    Easy job on tills and hours

    Cons

    Pay, staff discount, everyone working there was a student

    Continue reading
    WHSmith2019-05-02
  3. "Miss the people not the company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Supervisor 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at WHSmith part-time for more than 3 years

    Pros

    The team members made the place. Everyone got on well and there was a good rapport between members of staff and some of management. The staff discount wasn't too bad either.

    Cons

    Management wasn't the best, seemed like the higher up managers cared more for stores down south than the Scottish stores. Most of the higher up managers seemed to forget what it was like working on the shop floor and would pile on task after task without thinking, resulting in a lot of stress being put on the members of staff.

    WHSmith2019-05-07
  4. "Sales Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Assistant in Ramsgate, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at WHSmith part-time for more than 3 years

    Pros

    Staff Discount, Flexibility, Relaxed Environment, Friendly Customers.

    Cons

    16 hour contracts, lack of staff, expected to often do the work of 2 people, Management are often too busy to pass on information to staff, the work itself can be very repetitive, lack of avenue for progression.

    Continue reading
    WHSmith2019-03-29
  5. "Average company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at WHSmith part-time

    Pros

    Staff discount after 3 months. Staff are friendly They raise money for several charities They are doing a lot of training for mental health within the workplace

    Cons

    Rotas different every week and sometimes didn't know what I was working until the last minute. A lot of work to do on the shop floor that they expect you to get done but you also have to serve on the till. On lotto days it can be hard to get off the till as its so busy. Some customers expect you to know about every single pen or every book title in the shop! They don't understand when they ask you if you have 'that book with the red cover with the woman on the front' and you don't know what they're talking about!

    Continue reading
    WHSmith2019-03-04
  6. "Worst Workplace, Poor Pay and Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant/Duty Manager in Brixton, London, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at WHSmith part-time for less than a year

    Pros

    Nice colleagues (besides manager). Decent staff discount.

    Cons

    - Minimum wage pay - Manipulative manager - Long working hours

    Continue reading
    WHSmith2019-04-03
  7. "Poor pay, poor benefits, management and store quality is a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Sales Assistant in East Grinstead, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WHSmith for more than a year

    Pros

    Mostly lovely customers, a good enough first Saturday job.

    Cons

    Higher up management never seem to have anything in order, excruciatingly low pay (19 years old and getting £5.90/h ). The staff discount is very small, even customers with telegraph subscriber cards can get a similar discount on most items. Cramped store layout that never seems to make sense. It's as though head office don't know what your shop looks like and how big it is.

    Continue reading
    WHSmith2019-02-03
  8. "Good first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Customer Service Assistant 
    Recommends

    I worked at WHSmith for more than a year

    Pros

    nice people usually always busy staff discount

    Cons

    pay is not very good

    WHSmith2018-10-22
  9. "Sales Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at WHSmith full-time

    Pros

    Great work while a student

    Cons

    Very few benefits apart from staff discount

    WHSmith2018-10-14
  10. "Nice atmosphere, low wages."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Positive Outlook

    I worked at WHSmith

    Pros

    Fairly relaxed, nice products.

    Cons

    Shifts can alter a lot. Wages are low. Poor staff discount.

    WHSmith2018-09-14
Found 41 reviews