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WM

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WM

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WM Employee Reviews about "work life balance"

3.6

59% would recommend to a friend

(141 total reviews)

President and CEO James C. Fish, Jr

James C. Fish, Jr

77% approve of CEO

Ratings by category

3.7

Diversity & Inclusion

3.7

Compensation and Benefits

3.4

Culture & Values

3.4

Career Opportunities

3.2

Work/Life Balance

3.1

Senior Management

Ratings distribution

5 stars

24%

4 stars

26%

3 stars

23%

2 stars

13%

1 star

14%

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Found 141 of over 4K reviews

Updated Dec 5, 2023

What people are saying about WM

Consulting

2 months ago

works at 

West Monroe

Unfortunately, earlier this year I was laid off from WM. However, as of yesterday, I landed a job offer outside of the consulting. I tried to negotiate the salary, but the company is only willing to pay 75k +5% bonus despite my four YoE in consulting. I want to return to consulting, but the market is atrocious. QUESTION: What would you do if you were in this situation?

65

13 Comments

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "What was great about working here was most of the people and the benefits were great too.(in 478 reviews)
  • "the only pro i can say is the pay is good but not worth it .(in 304 reviews)
  • "Great people and company to work for(in 146 reviews)
  • "work life balance is good(in 45 reviews)
  • "Employees are great and friendly(in 43 reviews)
Cons
  • "Management was poor and very bias(in 211 reviews)
  • "Long hours and maybe weekends(in 112 reviews)
  • "Managers do not do a great job with communicating with their employees unless it’s regarding sales .(in 72 reviews)
  • "poor upper management who was not very involved with the day to day operations.(in 62 reviews)
  • "No training, must sit next to someone who is a regular paid employee and hope they know how to train you.(in 53 reviews)

Ratings by Demographics

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This rating reflects the overall rating of WM and is not affected by filters.

Reviews about "work life balance"

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141
    1. 4.0
      Feb 16, 2016
      Operations Manager
      Former Employee, more than 5 years
      Lewisville, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Promote from within and develop their leaders. Great benifits

      Cons

      Long hours no life work balance. On call 24 hours a day 7 days a week

      1. 2.0
        Nov 7, 2022
        Setup Coordinator
        Current Employee, more than 1 year
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Benefits- They are pretty decent. Health and retirement are competitive. School benefits are also aligned with most tech companies.

        Cons

        No room for advancement. Management discourages you from applying to other departments, especially since you are hard-working. Raises are low; they will give you a minimum after your yearly review. Work-life balance is almost poor; some employees will work longer hours than others in the same department. Making changes that would benefit the department is also discouraged, so you will constantly react instead of being proactive. Everyone passes the buck, and no one takes ownership or responsibility.

        Thank you for taking the time to express your concerns as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams. The key to our success is our people and we continue to make strides in providing the best work experience possible.

      2. Join the WM team
        See Our Latest Jobs
        1. 4.0
          Dec 23, 2020
          Anonymous Contractor
          Former Contractor, less than 1 year
          Houston, TX
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Takes care of their employees and cares about work life balance

          Cons

          No the best technologically advanced company

          1. 4.0
            May 27, 2014
            Customer Service Supervisor
            Former Employee, more than 5 years
            Saint Louis, MO
            Recommend
            CEO Approval
            Business Outlook

            Pros

            There are many opporturnites for job growth and the company values engaged employees and customers. Waste Management is an environmental leader and seeks to recycle and repurpose waste.

            Cons

            Employees must often work very long hours and it can be difficult to maintain a work/life balance. Management style among locations varies greatly and at times this results in conflicting priorities.

            1
            1. 4.0
              Feb 14, 2019
              Anonymous Employee
              Former Employee, more than 1 year
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Team moral , fun environment. Manger was personable and understood work/life balance. Department activities and team building events.

              Cons

              Book of business can be too much causing stress. Overtime not permitted so you had to sometimes work through lunch to get things done on time. Manager understood work life balance which I think upper management needed to understand more. Upper management didn’t really care about the clients and only cared about the bottom line and keeping clients money.

              Thank you for taking the time to write a review. As you know, this industry can be very demanding, but we also understand that work-life balance is important and love to hear recommendations on how to best provide a positive work experience. We appreciate your feedback as we continue to learn and grow.

              1. 4.0
                Mar 8, 2021
                Dispatch Manager
                Former Employee, more than 1 year
                Foxboro, MA
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Compensation and work life balance

                Cons

                Limited room for advancement to cross-functional areas.

                1. 5.0
                  Dec 6, 2021
                  Distict Manager
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Steady work with growth opportunites

                  Cons

                  Long hours and lack of work/life balance

                  1. 3.0
                    Sep 7, 2022
                    Dispatcher
                    Current Employee, more than 3 years
                    Moon Township, PA
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    The job is relatively easy once you learn all the proprietary systems. The learning curve is the only read hard part. Benefits are solid and probably the best thing, nice 401k matching. Tuition assistance is there too. As far as career advancement, if you are interested in operations you should be able to get an opportunity there within a few years if you are good at what you're doing.

                    Cons

                    Pay structure leaves too much to be desired. 2% base pay raise per year, whether you are the best at what you do or the worst. Low incentive to be amazing. This will leave you lagging behind new people getting hired, as I have recently learned. They will outpace you in pay while being less experienced, and that is objectively bad business. Also mandatory rotated Saturdays and occasional holidays. Not great for work/life balance when you end up with a 5am Saturday shift that pretty much erases your weekend.

                    1

                    Thank you so much for leaving such a detailed review! We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in.

                    1. 5.0
                      Feb 4, 2021
                      Senior Accountant
                      Current Employee, more than 3 years
                      Sacramento, CA
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      WM cares about their employees and demonstrate that through their actions pretty well. Management makes sure we have everything we need to be comfortable to do the job. They try their best to have work life balance down for employees and take feedback to heart.

                      Cons

                      It's garbage.. so it can smell or be dirty.

                      1
                      1. 5.0
                        Mar 13, 2021
                        Project Specialist
                        Current Employee, more than 1 year
                        Baton Rouge, LA
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        All about the employee and the work life balance is awesome!

                        Cons

                        Hiring skilled and professional managers would be helpful in the team reaching full productivity and maintaining a safe working environment.

                      Viewing 1 - 10 of 141 Reviews
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                      Based on your experience, what preceded the job offer email: have you received that relatively fast, or you’ve been waiting in silence? For how long?

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                      Underwriter

                      Had an interview today and at the end recruiter asked if I was interviewing with another company I was honest and said yes I currently have an offer already with another company. Should I have said that? Worried it may hurt my chances with the interview process going forward.

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                      Co-founder

                      Many people are getting ghosted during the interview process these days so I started https://ghosts.fyi to track companies that regularly ghost. Let me know if you could see this being helpful during your job search!

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