WMS Gaming Reviews | Glassdoor

WMS Gaming Reviews

Updated March 25, 2017
146 reviews

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2.8
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Kevin M. Sheehan
1 Rating

146 Employee Reviews

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Pros
Cons
  • The new leadership has caused growing pains within the company ever since being bought out by Scientific Games (in 11 reviews)

  • Little to no ongoing investment in development tools or environment (in 4 reviews)

More Pros and Cons

  1. Helpful (3)

    "The culture was very strange - never felt like I was a welcome or appreciated employee, despite my efforts to contribute"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend

    Pros

    Financial success of the company could translate to a nice portfolio and retirement package for employees.

    Cons

    My VP couldn't articulate his expectations which led to never ending frustrations in never being able to satisfy him. Annual goals and objectives were never established which resulted in ongoing discussions on ever changing priorities. In addition, raging politics created the "in" and "out" crowd campaigns.... what a bizarre organization.

    Advice to Management

    Get rid of the politics and create a more formal goals/objectives program to ensure understanding of roles/responsibilities and expectations.


  2. Helpful (4)

    "Absolute worst management I've ever encountered."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Test Engineer in Itasca, IL
    Former Employee - Principal Test Engineer in Itasca, IL
    Doesn't Recommend

    Pros

    Great benefits including summer hours.

    Cons

    As other WMS employees have already stated, the total incompetence of management (especially in the Product Test department), is astounding. Engineers with no management skills at all were put in charge of large numbers of people. They treated people like dirt and had large egos to hide their low self-esteem and incompetence.
    If you want to work for a company that will absolutely kill your spirit and demoralize you, then work at WMS by all means!

    Advice to Management

    Review the performance of all managers in the Product Test department very closely.

  3. Helpful (6)

    "Used to be good, maybe even the best, now it's almost poisonous"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Gaming Software Engineer in Chicago, IL
    Current Employee - Principal Gaming Software Engineer in Chicago, IL
    Doesn't Recommend

    Pros

    - There is the chance of reward and recognition if you put in a big effort
    - Individually there are some cool and very smart co-workers there

    Cons

    - Management have no idea about planning or scheduling, all they use is a random date generator and microsoft xls. That is no exaggeration.
    - You will be forced to bust your ass due to managements failings
    - Cooperation between some key departments is non existent
    - Whole company is littered with legacy procedures and practices that will make you weep, don't bother trying to complain or change them.
    - Every company has politics, if you can't play them watch your back. There are some caustic people there, and they are at all levels of the company

    Advice to Management

    To the 'leadership' group that should be above R&D do the following
    1. Teach middle management how to plan and schedule
    2. Make WMS the creative and fun place it was in it's halcyon days, thats how you became the darling of the industry.
    3. Get down in the trenches, speak to the troops.
    4. Don't just listen to the troops and nod. Understand, react and keep them happy.
    5. You worry too much about the competition, look at yourself from the inside and you'll understand why the competition is getting back on top of you.


  4. Helpful (3)

    "Top-heavy, disorganized, technologically behind company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Software Engineer in Chicago, IL
    Former Employee - Principal Software Engineer in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at WMS Gaming full-time (More than a year)

    Pros

    * Flexible PTO.
    * Decent benefits.

    Cons

    * Way too much middle management. Most do not have engineering backgrounds.
    * Poor communication among disciplines. Various groups are stand-offish with each other since no one talks directly enough (ie: it's always through managers).
    * Development environment is a travesty. The tools and libraries are very ancient. There's never a concerted effort to pay down technological debt.
    * Upper management seems to genuinely want to improve the work environment. Unfortunately, they only seem to communicate with middle-management and not the people who actually develop.
    * Unqualified people are promoted way too often. The Peter Principle is in full play.

    Advice to Management

    * Trim the fat. There's too much middle management.
    * Similarly to the first point, people who are clearly unqualified need to be let go.
    * Rigorously screen people during interviews. If you want the best, then demand it. Also, the salaries *and* the work environment need to be attractive. The second point is quite important. If a good applicant realizes the you resist process improvement and use outdated tools, they're going to look elsewhere for a job.
    * For software engineering, people need to be allocated for cleaning up code and researching process improvements. The current mindset seems to be that an employee must always be working on a game. However, no one actively works on improving the process or ensuring the developers can iterate quickly.


  5. Helpful (3)

    "its a racist company to many touch and feeling people there u want to find love this is the place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Line Assembly in Waukegan, IL
    Current Employee - Line Assembly in Waukegan, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WMS Gaming full-time (More than 10 years)

    Pros

    its not a business its a playground the company doesnt practice what it breaches and if your not of a certain culture u will be harrassesd and the people that are of a certain culture have no dilpomas some have no papers etc but yet there are the ones that get away with a lot more due to the fact 95 percent is of that culture

    Cons

    not worth the time working here two many people married in upper positions working here not good business ethics if your a toucy feeling type of person this is the place for u

    Advice to Management

    get your act together maybe u should not cater to certain group of people


  6. Helpful (1)

    "Playing politics trump job performance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Las Vegas, NV
    Former Employee - Manager in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at WMS Gaming full-time (More than 5 years)

    Pros

    Fair salary · Excellent facilities · Amazingly good benefits · Decent access to tools needed to get your daily tasks done

    Cons

    Playing political games is the only path to career advancement · Your opinions are best kept to yourself

    Advice to Management

    Treat employees like people, not disposable resources.


  7. Helpful (2)

    "Company in limbo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Tech
    Current Employee - Field Service Tech
    Doesn't Recommend
    Negative Outlook

    I have been working at WMS Gaming full-time (More than 10 years)

    Pros

    Time off for the first year of employment is 15 days.

    Cons

    With the take over the moral of field service is at a all time low. Many of the techs are setting to look for other employment and the techs have over 5 years with the company.

    Advice to Management

    Leadership, need to have the right people in the right area of management that field service call for question that may arise in the field. Some of the management members have never worked on slots.

  8. Helpful (2)

    "Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accountant
    Current Employee - Accountant
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WMS Gaming full-time

    Pros

    Few people are really knowledgably.

    Cons

    Leadership is very weak. No accountability. Once person runs the show and very manipulative people.

    Advice to Management

    Try and listen to more than one person before making an important decision.


  9. Helpful (4)

    "Some jobs are great others are terrible. Depends on your manager."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WMS Gaming full-time (More than a year)

    Pros

    If you enjoy the industry, you will be happy to see products making impact on the market. Most of your peers are great people. Overall game development is full of a lot of dedication and talent.

    Cons

    Some managers openly mock employees on a personal level. Complaints about gender and age discrimination not taken seriously, expect retaliation for complaining. Math teams are in a lot of trouble, are a perpetual blockage, and havent stabilized since merger. With new merger, unlikely to see any progress. Industry is cyclical and platforms are on a down swing.

    Advice to Management

    If departments are hemmoraging personnel, maybe it is middle management that is to blame.


  10. Helpful (5)

    "Pretty company with terrible management and qualification issues!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Gaming Designer in Chicago, IL
    Current Employee - Gaming Designer in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at WMS Gaming full-time (More than 8 years)

    Pros

    Beautiful facility! WMS went all high tech and efficient cosmetic to build the newest 'green' building, featuring windows with solar system installation. Indoors, great screens with video games and derivatives available; playing area with pool-tables and a cybernetic basketball space, gym and free soda. Awesome parking lot amenities, and a beautiful terrace on the fifth floor overlooking the city. Fun and dedicated middle-men looking to make history whenever their managers die.

    Cons

    Well, it may really be the nice facility the only thing that have employees satisfied nowadays, since free soda is considered unhealthy for a green company and people can get in trouble for smoking. Since the merge with Scientific Games, WMS' benefits went down the drain. The company's culture that was once smart and effective decayed to the point of amateurs in control, products of micro-management. Schmucks without even a college degree (minimum) hold high hierarchy in Game Development and Engineering and lead without any other experience in the industry other than being artists at WMS for 20 years. Once in a while they even put their flip-flops to rest and wear suits to work.

    Advice to Management

    Hire highly competent, decision-maker, solid people with academic and professional experience to take over management! Make a change that send over-paid underachievers out of the door. The reputation that certain people in charge are only there because of "WHOM" they know, runs opened inside the company, and it is not a rumor. These guys not only give the company a bad name, but also show the environment as inefficient because they impact the grow and flow of the company, corrupt their team with lies and take credibility for the hard work, so they can look average among their peers. Although, this is no longer Brian Gamache's legacy, the WMS still has lots of potential in pretty graphics and story telling. Jokers are destroying operations because they don't know how to manage distribution and think that only their tail is important: instead of understanding logistics and relationship management which are important assets for a company's strategy, WMS is losing talented personnel and quality services along with time and money. Departments are fighting among each other because leaders lack common-sense! My boss already told me not to take on any work from another manager if it does not come from him personally (he does not even know what I do.) The dude is so lost, it is not even funny! Company will be in the whole if this keep happening, numbers are already down.


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