WNS Reviews

Updated May 15, 2021

To filter reviews, or .
3.4
59%
Recommend to a Friend
82%
Approve of CEO
WNS CEO Keshav Murugesh
Keshav Murugesh
1,467 Ratings
Pros
  • "Salary work Life Balance and other benefits(in 373 reviews)

  • "Good work environment and work culture(in 238 reviews)

  • Cons
  • "Low salary and low incentives compared to other companies(in 87 reviews)

  • "90 day service period, 2years bond in RnA department(in 54 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    Ratings by Demographics

    This rating reflects the overall rating of WNS and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee

      Great place to work

      May 13, 2021 - Operations Manager in Houston, TX
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Long term career opportunities with flexibility across roles

      Cons

      Competitive salary and rewarding tenure

      Be the first to find this review helpful
    2. 3.0
      Current Employee, more than 1 year

      Decent company

      Apr 29, 2021 - Senior Vice President, Sales in Jersey City, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Broad capabilities, multiple industry presence, some long term engagements

      Cons

      Heavily bureaucratic, hard to get things done

      Continue reading
      Be the first to find this review helpful
    3. 2.0
      Current Employee, more than 3 years

      SO-SO

      Apr 13, 2021 - Senior Associate in Philippi, WV
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work from home during pandemic. Lenient on absences

      Cons

      Toxic environment. Low salary. Doesn't give that much benefit. Don't really care about employees that much

      Continue reading
      Be the first to find this review helpful
    4. 3.0
      Current Employee

      Good company to work for

      Mar 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      great leadership, worldwide company, opportunity for growth

      Cons

      salary could be more competitive,

      1 person found this review helpful
    5. 3.0
      Former Employee

      Phone agent review

      Feb 11, 2021 - Phone Agent in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Management, leadership keeps us motivated.

      Cons

      The location was a really bad place.

      Be the first to find this review helpful
    6. 4.0
      Current Employee

      Well known BPM player

      Dec 8, 2020 - General Manager in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fast growing BPM, global presence

      Cons

      Strong in its core competence but very weak in new age businesses such as Analytics

      Be the first to find this review helpful
    7. 2.0
      Former Employee

      Good company

      Jan 21, 2021 - Mortgage Loan Processor in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good working environment mostly. Good co workers.

      Cons

      None that I can recall.

      Be the first to find this review helpful
    8. 4.0
      Former Employee

      Good place to start off

      Oct 22, 2020 - Bilingual Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very accommodating and easy going

      Cons

      I don’t have any so far im pretty thankful

      Be the first to find this review helpful
    9. 3.0
      Current Employee, more than 1 year

      Decent place to work if you have a lot of patience

      Dec 2, 2020 - Workforce Management Analyst in Columbia, SC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      health care coverage is good for a call center.

      Cons

      Communication between management and accountability.

      Be the first to find this review helpful
    10. 5.0
      Current Employee, more than 1 year

      RTR

      Sep 28, 2020 - Senior Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work life balance. Timing. Culture.

      Cons

      Management is not that supportive

      Be the first to find this review helpful
    Viewing 1 - 10 of 3,039 Reviews
    </>Embed

    Popular Careers with WNS Job Seekers

    Associate Ops
    Learn About the Job
    JobsSalariesInterviews
    Senior Associate (Operations)
    Learn About the Job
    Senior Associate - Operations
    Learn About the Job
    Call Center Customer Service Supervisor
    Learn About the Job

    Work at WNS? Share Your Experiences

    or