WOW! Internet Cable and Phone
WOW! Internet Cable and Phone
WOW! Internet Cable and Phone Reviews
Updated May 5, 2022
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Found 811 of over 833 reviews
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Top Review Highlights by Sentiment
- "Great core values that they try to live by and encourage employees to live by also" (in 27 reviews)
- "The worst sales managers I have encountered (2 in the time I have been with WOW) with a total lack of leadership and no ethical standards." (in 15 reviews)
- "The other manager was one I was supposed to transfer and work for but after reading numerous group emails where this manager micromanaged and abused his sales staff, I decided to terminate my position with WOW (see the March 26, 2017 review for more details)." (in 14 reviews)
Ratings by Demographics
This rating reflects the overall rating of WOW! Internet Cable and Phone and is not affected by filters.
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- Current Employee, more than 10 years★★★★★Featured Review
Pros
The company has excellent benefits, teamwork, and powerful upper management.
Cons
I have worked here for 15 + years. Every company has small flaws, but nothing too big here.
We’re focused on building a workplace where all team members are valued for their strengths and contributions. We’re so happy that you’re so happy!
- Current Employee★★★★★
Pros
Small teams where you get to work on a number of different technologies.
Cons
Multiple (15+) projects at once.
- Current Employee★★★★★
Pros
Over the years I have been able to grow and learn to become a leader. I am pretty close to my management and they have watched me develop over time which I can appreciate.
Cons
I wish the pay was a little more than it was. Our raises are not that great.
WOW! Internet Cable and Phone Response
Thanks for your great review and we can’t tell you how happy it makes us to hear you are pleased with your work experience at WOW!. You are important to us and we hope you feel the love every day.
- Current Employee★★★★★
Pros
Freedom, Good Comp Plan, Great Boss
Cons
HR is terrible, you are basically running your own company
Continue readingWOW! Internet Cable and Phone Response
Even though this review has some negative aspects to it, we are so glad you’ve given us feedback. We can’t get better unless we know what isn’t going well. We are taking your feedback to the leaders involved and are going to focus on improvement. Thanks.
- Current Employee, less than 1 year★★★★★
Pros
People were good to work with. Good middle leadership
Cons
Not enough pay. Multiple roles in one job.
WOW! Internet Cable and Phone Response
It’s always great to hear compliments, but we’re equally interested in hearing about opportunities for improvement. Thank you for sharing your thoughts with us. We’ll put in the work to get better.
- Current Employee, more than 1 year★★★★★
Pros
really good work culture. Great people.
Cons
older systems. no planned career growth.
WOW! Internet Cable and Phone Response
Thanks for your great review and we can’t tell you how happy it makes us to hear you are pleased with your work experience at WOW!. You are important to us and we hope you feel the love every day.
- Former Employee, more than 3 years★★★★★
Pros
Free Internet, cable, and phone.. although it's still wow service...
Cons
Under paid. Under staffed. Over worked. Get treated like a child. Everything Really...
Continue readingWOW! Internet Cable and Phone Response
Thanks for taking the time to share your WOW! experience with us. We’re always interested in exploring ways in which we can improve. While we’re sorry to see you go, we wish you the best as you take the next step in your career.
- Former Employee, more than 3 years★★★★★
Pros
Time off, they consider 12-23 a holiday
Cons
Attendance policy, salary, unhealthy environment, will add more responsibilities but no extra money STOP MAKING PEOPLE WORK HOLIDAYS you Hippocrates!
Continue readingWOW! Internet Cable and Phone Response
Darn it. You are no longer with WOW! so we can’t work with you to make your experience better. However, we hear your feedback and will take a look at the areas you mention.
- Former Employee, more than 10 years★★★★★
Pros
Decent benefits and time off
Cons
Company has always prided itself on culture but when it became publicly held and acquired another cable company, things went downhill. Customers hate the overseas call center. I was in the market that was just being groomed to be sold. Management for my region was a joke, and it was so bad that several techs petitioned to unionize. The company's response was hilarious, suddenly they were very interested in making things better, getting us new trucks, having biweekly meetings which were thinly disguised efforts at "union busting." There's also discrimination.
Continue readingWOW! Internet Cable and Phone Response
Thanks for taking the time to share your WOW! experience with us. We’re always interested in exploring ways in which we can improve as we strive to ensure employee satisfaction. While we’re sorry to see you go, we wish you the best as you take the next step in your career.
- Current Employee, more than 3 years★★★★★
Pros
*Mostly positive coworkers *Work from home *I have never had any issues with my paycheck being delayed or shorted
Cons
*Poor HR help if ever needed for anything, which unfortunately is important to seek promotions *Management is not interested in the opinions of employees
Continue readingWOW! Internet Cable and Phone Response
Even though this review has some negative aspects to it, we are so glad you’ve given us feedback. We can’t get better unless we know what isn’t going well. We are taking your feedback to the leaders involved and are going to focus on improvement. Thanks.
WOW! Internet Cable and Phone Reviews FAQs
WOW! Internet Cable and Phone has an overall rating of 3.4 out of 5, based on over 833 reviews left anonymously by employees. 56% of employees would recommend working at WOW! Internet Cable and Phone to a friend and 44% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.
56% of WOW! Internet Cable and Phone employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated WOW! Internet Cable and Phone 3.6 out of 5 for work life balance, 3.4 for culture and values and 2.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at WOW! Internet Cable and Phone to be career development, culture, benefits and the cons to be senior leadership, management.
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Our philosophy is simple. We deliver an employee and customer experience that lives up to our name in all of our dealings, no matter how... – More
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