WOW! Internet Cable and Phone Reviews

Pros

Ability to transition into engineering role since this group has hands in variety of technology: HVoIP, fiber optics, coax, dark fiber, PRI. They'll hire anyone...which...this could be a con depending on who looks at this. If you want to learn and have an opportunity to dive into different technologies, you'd think that's great. It's not so good if you bite off more than you can chew because opportunites seem to be a revolving door and everybody else already on the team has to deal with that.

Cons

Internal support tools are constantly breaking. Customers are tired of outages caused by poor internal planning. I feel bad for most customers. Toxic work culture. When collaborating or engaging different engineering teams, there is a lack of accountability and cohesion. Hyper-focused on metrics over the customer experience. The pay is subpar when comparing identical roles at Frontier or Spectrum.

Pros

Good pay, good benefits, friendly co workers

Cons

Poor management, one day they will tell you this is how it goes, but the next day that changes and that was never how it was. The company seems to have no set direction, and there is no more room for growth into a leadership position being a tech feels like it’s become a dead end.

Pros

Great pay and benefits for the most part.

Cons

Not enough training, unfair competition, goals are company uniform and not fit to region.

Pros

Collect a paycheck every 2 weeks.

Cons

No training. Poor documentation Stressful Discriminatory practices Low pay