WOW! Internet Cable and Phone Reviews | Glassdoor
WOW! Internet Cable and Phone Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    WOW! Internet Cable and Phone Reviews

    Updated September 15, 2018
    602 reviews

    Filter

    Filter

    Full-timePart-time
    3.9
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    WOW! Internet Cable and Phone CEO Teresa Elder
    Teresa Elder
    23 Ratings

    602 Employee Reviews

    Sort: PopularRatingDate
    Pros

    • "WOW offers Great Benefits and they treat the employees like family" (in 30 reviews)

    • "Commitment to work/life balance" (in 14 reviews)

    Cons
    More Pros and Cons
    1. Featured Review

      Helpful (2)

      "Outstanding company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at WOW! Internet Cable and Phone full-time

      Pros

      Strong culture founded on people serving people, inside and outside of the company

      Cons

      No specific cons; just need to continue focusing on projects and processes that drive the biggest improvement

      WOW! Internet Cable and Phone Response

      Jun 19, 2018 – Talent Acquisition Team

      Thank you for the positive review! We're so happy to hear your time with WOW! was a good experience. Can you tell us any specific stories of things you enjoyed with your coworkers? Email us at... More

    2. "Awesome Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      Pros

      Great place to work for.

      Cons

      I loved my time here.no cons

      WOW! Internet Cable and Phone Response

      Jun 1, 2018 – Talent Acquisition Team

      Thank you so much for the compliment! We're sorry to hear it sounds like your time with WOW! has come to an end, but we are grateful for the time you spent here. If you'd like to share what made your... More

      3. Join the WOW! Internet Cable and Phone team
      See Our Latest Jobs

    3. "I love the people who work here and embrace the company's core values."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales and Retention Professional in Colorado Springs, CO
      Current Employee - Sales and Retention Professional in Colorado Springs, CO
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at WOW! Internet Cable and Phone full-time (More than a year)

      Pros

      The attitude of the people is like a breath of fresh air -- especially compared to other contact centers.

      Cons

      Work life balance is a serious challenge. If you are in sales and take your earned vacation, you make basically minimum wage during the time off. Who can pay their bills when they take a vacation?

      Advice to Management

      Understand what you are doing to your front line sales people when they take the time off you encourage them to take -- you put them in a position when they can't pay their basic bills.

    4. "Cable company that cares"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at WOW! Internet Cable and Phone full-time (More than 3 years)

      Pros

      Having worked for other cable companies it is refreshing to work for WOW. Not only do they care about their customers, and they do, they care about their employees.

      Cons

      401k needs to be improved. Compensation plans need to be reviewed.

      Advice to Management

      Need to find a way to compete in the marketplace. Look for more opportunities to expand footprint.

    5. "Director"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Approves of CEO

      I have been working at WOW! Internet Cable and Phone full-time

      Pros

      Great culture and leadership doing employment

      Cons

      Industry challenged with increased competition

    6. "Fantastic company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at WOW! Internet Cable and Phone full-time

      Pros

      COnstantly growing and innovating. Trying to actively find better products for customers, and better resources for employees

      Cons

      401k matching could improve a little bit.

      Advice to Management

      Continue down this path. Our stock has increased and we are constantly in the news in a positive way!

    7. "Worst cable provider!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - CSO Dispatcher in Naperville, IL
      Former Employee - CSO Dispatcher in Naperville, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at WOW! Internet Cable and Phone full-time (More than a year)

      Pros

      Health insurance was good

      Cons

      Over work dispatchers and Techs. The equipment is outdated and does not work. at least 30-40 min on a call with a tech trying to get services working for a customer. 2-3 hours at times. The ULTRA equipment is a JOKE!!!

      Advice to Management

      Hire more people. Improve equipment and make it work.

    8. "Was great working there"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Documentation Officer in Englewood, CO
      Former Employee - Documentation Officer in Englewood, CO
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at WOW! Internet Cable and Phone full-time (More than a year)

      Pros

      It was a nice work atmosphere

      Cons

      No Cons . Everything is good

      WOW! Internet Cable and Phone Response

      Aug 7, 2018 – Talent Acquisition Team

      We're so glad you enjoyed working at WOW!. Would you mind sharing with us some highlights? WOW!Cares@wowinc.com

    9. "HR"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at WOW! Internet Cable and Phone full-time

      Pros

      The culture and the people.

      Cons

      Too many changes in leadership.

      WOW! Internet Cable and Phone Response

      Aug 7, 2018 – Talent Acquisition Team

      Thank you so much for your feedback. We noticed you mentioned we have too many changes in leadership. Would you care to elaborate on which changes concerned you? Email us at WOW!Cares@wowinc.com

    10. "Commercial Technician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Commercial Services Installation in Huntsville, AL
      Current Employee - Commercial Services Installation in Huntsville, AL
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at WOW! Internet Cable and Phone full-time (More than 3 years)

      Pros

      Hours and Pay according to level of expertise is very competitive with the rest of telecommunications industry. Steady hours and group interactions. Stand up desks are being provided which is great.

      Cons

      Interaction between departments can be very challenging at times. Direct Supervision is subpar and needs to improve. Pay rates need to be more competitive.

      Advice to Management

      Regular Town hall meetings is a must. Technician documented training is imperative to reduce high turn over rates.

      WOW! Internet Cable and Phone Response

      Aug 2, 2018 – Talent Acquisition Team

      Thank you so much for the feedback! We aren't sure if you have been able to attend the "Gig Live" webinars every month where we inform employees about any changes or initatives. If you aren't getting... More

    Showing 602 of 606 reviews
    Reset Filters