WOW! Internet Cable and Phone Reviews | Glassdoor

WOW! Internet Cable and Phone Reviews

Updated November 17, 2017
543 reviews

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3.9
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Steven Cochran
338 Ratings

543 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    "Business Account Executive II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive II in Dothan, AL
    Current Employee - Business Account Executive II in Dothan, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WOW! Internet Cable and Phone full-time (More than a year)

    Pros

    I feel blessed coming to "work" every day. I worked for Verizon Wireless before coming to WOW!, no matter what I did I was treated like a number, working for WOW! has been the total opposite! I WANT to do my best every day, and even when I come short of my goals (which happens VERY rarely) my team picks me up and motivates me to do better.

    Cons

    None, I love my job and I look forward to coming to work every day. Some would consider working for "the underdog" as a con, but I have learned how to use being small as a benefit. Where we may lack the features and options other providers have we make up for it by having a personal relationship with our customers which allows us to be there whenever they need us.

    WOW! Internet Cable and Phone Response

    Oct 5, 2017 – HR Leadership Team

    Thank you for your positive review of WOW!. Your personal experience here is touching to read and puts a smile on our faces. Thank you for your hard-work and motivation to come to work each day. We... More


  2. "Good work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WOW! Internet Cable and Phone full-time

    Pros

    Relatively stress free, positive work environment, customer orientated, excellent support system, great communication from all aspects of the company

    Cons

    Pay is not equal to the work put fourth, there is always more work to be done but no increase in pay, no room for advancement into leadership roles.

  3. "I love WOW"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    People are great. Coaches are nice and fun to be around Ave c is nice. Large open workspaces cares for. Employees

    Cons

    Billing systems are inconsistent and hard to learn. Just when you learn it something changes and you are struggling again

    WOW! Internet Cable and Phone Response

    Nov 15, 2017 – HR Leadership Team

    Thank you for your review of WOW!. We are thrilled that you like your coaches and have taken your response around our billing systems into consideration. Thank you for your input and if you have any... More


  4. "Not bad place to work but needs better benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at WOW! Internet Cable and Phone full-time

    Pros

    Great team of hardworking people.
    The ability to work from home occasionally.
    Management is helpful.
    Training classes offered occasionally.

    Cons

    The benefits could use some work.
    401K match isn't very good.
    Not many opportunities for growth.

    Advice to Management

    Love the WOW team. Management is very supportive. Employees are sometimes kept in the dark till the last minute which makes it difficult to adjust.

    WOW! Internet Cable and Phone Response

    Nov 6, 2017 – HR Leadership Team

    Thank you for your review of WOW!. We appreciate your feedback on improving benefits. We are happy you feel supported by Management. If you have any other comments for us, please email us at... More


  5. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cable Technician in Huntsville, AL
    Current Employee - Cable Technician in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WOW! Internet Cable and Phone full-time (More than a year)

    Pros

    Friendly co workers
    Helpful management
    Fun work

    Cons

    Long hours
    Sometimes disorganized
    Takes a while to advance

    Advice to Management

    Show more appreciation
    Make routing a little bit more even

    WOW! Internet Cable and Phone Response

    Nov 9, 2017 – HR Leadership Team

    Thank you for your review. We appreciate your feedback in regards to hours and disorganization and would love if you would provide us more details at WOW!cares@wowinc.com. You are valued at WOW!.


  6. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Network Engineer in Atlanta, GA
    Current Employee - Network Engineer in Atlanta, GA
    Recommends

    I have been working at WOW! Internet Cable and Phone full-time (More than a year)

    Pros

    Great health insurance, benefits, flexible schedule, great pay

    Cons

    none that I can think of

    WOW! Internet Cable and Phone Response

    Nov 9, 2017 – HR Leadership Team

    Thanks for your review. We are thrilled you have no cons, and if you have any future feedback for us, please don't hesitate to reach out to us at WOW!cares@wowinc.com.


  7. "Great place to work!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Leadership in Columbus, GA
    Current Employee - Leadership in Columbus, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WOW! Internet Cable and Phone full-time (More than 10 years)

    Pros

    The people are great, the culture is spot on and the leaders are willing to make changes for the good!!

    Cons

    There is no down side to me for working at Wow!!

    Advice to Management

    Keep doing what you are doing!! I love the fact that we are constantly trying to help improve our culture and overall experience.

  8. "Great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Field Service Technician in Madison Heights, MI
    Current Employee - Field Service Technician in Madison Heights, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WOW! Internet Cable and Phone full-time (More than a year)

    Pros

    Competitive pay, family atmosphere, supportive management

    Cons

    Completing tasks for your raises is tedious and difficult.

    Advice to Management

    Need to look at a better way to skill set techs .


  9. "FST"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Columbus, OH
    Current Employee - Technician in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WOW! Internet Cable and Phone full-time (More than a year)

    Pros

    Freedom, wide variety of experiences. Good people to work with

    Cons

    The distance between employees and management. Used to be better when I started but now it’s slowed down. Less work be on one time or collaborating

    WOW! Internet Cable and Phone Response

    Nov 9, 2017 – HR Leadership Team

    Thank you for your review of WOW! We are glad you enjoy the freedom and variety in your role. We appreciate your advice in regards to employee/management . If you have any other comments for us... More


  10. "Current WOW! Employee - Denver Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WOW! Internet Cable and Phone full-time

    Pros

    WOW! is growing as a company, and many of the departments/people in management are very dynamic and open to new ideas to better improve the existing processes. The company offers a friendly work environment, and culture is important.

    Cons

    The company is in a rebuilding phase, so there are some growing pains.


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