★
WOW! Internet Cable and Phone Reviews
61% Recommend to a Friend
72% Approve of CEO
Recommend to a Friend
Approve of CEO
Teresa Elder
179 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "Great core values that they try to live by and encourage employees to live by also" (in 27 reviews)
Cons
- "The worst sales managers I have encountered (2 in the time I have been with WOW) with a total lack of leadership and no ethical standards." (in 15 reviews)
- "The other manager was one I was supposed to transfer and work for but after reading numerous group emails where this manager micromanaged and abused his sales staff, I decided to terminate my position with WOW (see the March 26, 2017 review for more details)." (in 15 reviews)
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Found 860 of over 889 reviews
Updated Sep 24, 2023
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- 5.0FEATURED REVIEWMar 29, 2023Learning Business PartnerCurrent Employee, more than 10 years
Pros
WOW! has leadership with a significant focus on culture and it’s people. My experience has been excellent, not without its bumps in the beginning, but it’s a very engaging culture with a family like atmosphere that grows on you over time. I know that’s sort of an cliche, but it’s very much a united feeling of “Hey, we’re here to work, but let’s be awesome to each other and have a place that you don’t mind coming to everyday.” Additionally there’s some amazing perks like 6 personal days each year on top of two weeks vacation with an extra week accumulated every five years. The benefits are pretty good with 401k matching 4% to your 5%. There’s numerous other perks including tuition assistance and some role specific rewards. While most people might start at entry level like myself, there is endless potential for those that seek it here. We also have real positions like technician, sales rep, call center agent, engineers, architects, human resource positions, accountants, etc… this is not some small company looking to churn and burn employees. One last thing is that we’re moving towards cutting edge technology and continue to grow where other companies can’t keep up so job security is there.
Cons
This is a real business, that means they have long term goals and long term employees. Because of that turn, turn over is low which means it could be a few years before an opportunity presents itself. That can be a long time for some looking to move up quickly. Additionally, field positions with hourly rates can pick up additional shifts, work overtime or achieve performance bonuses while salary positions typically don’t have these options to make an additional amount. I will say though there is a program in place for employees facing hardships that can help if needed. Also, while 95% of WOW! lives the culture and sees the vision you could encounter a local director or manager that hasn’t fully embraced WOW!’s values. Though those are extremely rare and WOW! does an excellent job helping up-skill those who need it.
WOW! Internet Cable and Phone Response5moThanks for your great review and we can’t tell you how happy it makes us to hear you are pleased with your work experience at WOW!. You are important to us and we hope you feel the love every day.
- 5.0Aug 21, 2023DispatcherCurrent Employee, more than 3 years
Pros
Family environment and the ability to advance.
Cons
Lot's of information given at one time.
WOW! Internet Cable and Phone Response2moThanks for your great review and we can’t tell you how happy it makes us to hear you are pleased with your work experience at WOW!. You are important to us and we hope you feel the love every day.
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WOW! Internet Cable and Phone Reviews FAQs
WOW! Internet Cable and Phone has an overall rating of 3.6 out of 5, based on over 889 reviews left anonymously by employees. 61% of employees would recommend working at WOW! Internet Cable and Phone to a friend and 51% have a positive outlook for the business. This rating has improved by 5% over the last 12 months.
61% of WOW! Internet Cable and Phone employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated WOW! Internet Cable and Phone 3.9 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at WOW! Internet Cable and Phone to be career development, culture, benefits and the cons to be senior leadership, management.
