WOW! Internet Cable and Phone Reviews

Pros

The company is wonderful, benefits are great. Leadership is truly open to feedback and is transparent about company goals. Everything that was promised to me during my interview and onboarding process was delivered. The culture here is phenomenal. WOW! cares not only about their external customers but internal customers (employees) as well! Love this company.!!!!

Cons

No Cons as of yet

Advice to Management

Keep up the great work!!!!!!

Pros

Great environment, growth opportunities, fantastic direct management, work/home life balance, skill building

Cons

laid off, office politics, squabbling executive leadership, poor decision making

Advice to Management

Take into account every voice that can be heard prior to making a decision, such as the experts on the situation or subject, plan things out better prior to making a decision

Pros

Benefits, free internet and cable.

Cons

Managment, Corporete, greed, stock holders and poor Decision making.

Advice to Management

Sell the company to someone who cares, cause you definitely have the Corporate greed bug.

Pros

When I first started years ago, the culture, morale, customer service was what made me leave the competitor and come work here! Management cared about employees, employees cared about customers and we enjoyed coming to work.

Cons

The new management only cares about hitting budgets and KPI”s. Now that they went public, it’s all about satisfying the shareholders and not insuring your front line employees are happy. Over 90% of the team where I was working at, was looking for a new job. Increased pricing, techs not giving a crap because they were worried about their jobs daily. What a horrible work environment to come to daily, thank you for helping...

Advice to Management

Slow down, remember the company is ran by your front line staff and it’s hard to replace top talent, not the overpaid executive team making $250k+ a year each and pulls in no revenue. If you have an employee that is consistently your top, wins winners circle and is ready to jump because of poor decisions you are making just to increase a few numbers, maybe it’s tome to re-evaluate your priorities.

Pros

Untapped market with a comprehensive compensation plan.

Cons

Limited personal with a true understanding of what local teams are up against in each market.

Advice to Management

Involve field teams into discussions on marketing needs on promos.

Pros

Co-workers were.... ok. Except many of them were very unhelpful and sexist.

Cons

Good ol' boy network of management.... sexist.... no training standards; 401k matching was a joke... just overall not a good place to work! Management allowed discrimination, a hostile work environment, and just an overall crappy place to work! Also, co-workers were not willing to train new employees.

Advice to Management

Listen to your employees, stop judging, and treat everyone equally! Women are NOT lesser to their male co-workers! Need more formal training as well.

Pros

It was a job.

Cons

Company is a perfect example of what happens when you continually hire and protect friends and family. Just a damn joke.

Advice to Management

Management is beyond advice, they are ALL clueless.

Pros

It is an ok group of people. Now that I have to search for a new job because they are closing the department I am finding they had some pretty good benifits

Cons

leadership is a joke, I have seen sups burst into tears because they did not get what they wanted. Instead of focusing on customers we all have to focus and worry about KPIs. When you look at the KPIs they contradict and work against the KPIs of the departments you should be working with.