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WOW! Internet Cable and Phone Reviews
612 reviews
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Approve of CEO
Teresa Elder
29 Ratings
Pros
"Commitment to work/life balance" (in 15 reviews)
"WOW offers Great Benefits and they treat the employees like family" (in 30 reviews)
Cons
"401k match could be a lot better" (in 20 reviews)
"Upper management have other priorities, but always looks back once in a while" (in 19 reviews)
- Featured Review
Helpful (1)
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"Happy Employee!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at WOW! Internet Cable and Phone full-time (More than a year)
Pros
The company is wonderful, benefits are great. Leadership is truly open to feedback and is transparent about company goals. Everything that was promised to me during my interview and onboarding process was delivered. The culture here is phenomenal. WOW! cares not only about their external customers but internal customers (employees) as well! Love this company.!!!!
Cons
No Cons as of yet
Advice to Management
Keep up the great work!!!!!!
WOW! Internet Cable and Phone 2018-10-14 13:34 PDT ![WOW! Internet Cable and Phone Logo]()
"A Startup Company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at WOW! Internet Cable and Phone full-time (Less than a year)
Pros
Think and Grow Rich!
Learn on your own!Cons
The regular meeting with senior management not happen !
Advice to Management
Keep Interaction with employee!
WOW! Internet Cable and Phone 2018-12-14 07:54 PST![WOW! Internet Cable and Phone Logo]()
"Laid back place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
No opinion of CEOI have been working at WOW! Internet Cable and Phone full-time (More than 3 years)
Pros
Good benefits, compensation, laid back, friendly work environment. small work environment
Cons
Always changing, have split days off, people rarely get weekends off
WOW! Internet Cable and Phone 2018-12-19 14:33 PSTHelpful (3)
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"Business Account Executive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Neutral OutlookApproves of CEOI worked at WOW! Internet Cable and Phone (Less than a year)
Pros
Good Pay, Good people
Cons
They preach support but in short order start threatening you with your job. All that does is make you start looking for a new job. I hate companies that don’t realize positive reinforcement not in your face job threatening is the way to go. I was a top ten rep in the company two months later my job was threatened.
Advice to Management
Stay positive with your employees. Don’t start threatening their jobs.
WOW! Internet Cable and Phone 2018-11-22 16:33 PST![WOW! Internet Cable and Phone Logo]()
"Review of my time at WOW!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at WOW! Internet Cable and Phone full-time (More than a year)
Pros
Great Medical, Dental, Vision, & 401k Benefits
Cons
Very high stress, toxic workplace. Employees in sales department complain about job and practices. The company has very good morals and values in place but don't follow through or implement these . There were often times where there were no supervisors or management there during shifts for escalated calls or questions.
Advice to Management
Implement the core values and make sure policies and procedures are being followed with employees.
WOW! Internet Cable and Phone 2018-12-10 18:36 PST![WOW! Internet Cable and Phone Logo]()
"It was fun."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsApproves of CEOI worked at WOW! Internet Cable and Phone full-time
Pros
Employees were nice. Management was supportive. Lots of room for growth
Cons
pay and the hours were bad
WOW! Internet Cable and Phone 2018-11-09 22:53 PST![WOW! Internet Cable and Phone Logo]()
"Many improvements needed"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at WOW! Internet Cable and Phone full-time
Pros
Great coworkers, decent benefits, flexible work schedule.
Cons
No advancement options, hiring too many executives while not rewarding the lower level employees, doesn’t invest in employees via perks or career paths, low morale environment
Advice to Management
Reward and listen to your hard workers, stop trying to fix things by hiring more executives instead of talking to front line employees to find out issues, boost morale before all the good employees go to your competition
WOW! Internet Cable and Phone 2018-11-20 17:15 PST![WOW! Internet Cable and Phone Logo]()
"Residential Sales Consultant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI have been working at WOW! Internet Cable and Phone full-time (More than 8 years)
Pros
Amazing work flexibility, awesome benefits, great commission plan so far.
Cons
Horrible Salary, management is never transparent and upper management corporate is constantly wanting to change our pay for less.
Advice to Management
Be transparent. Also when you walk into the sales department and state that "we are your backbone, and that you need us." Do not in the same breath take things away that make our job harder to do.
WOW! Internet Cable and Phone 2018-11-05 14:28 PST![WOW! Internet Cable and Phone Logo]()
"Executive Level inconsistent"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at WOW! Internet Cable and Phone full-time (More than 5 years)
Pros
Great coworkers and work is challenging.
Cons
Inconsistent management from corporate level. Integrity and respect is not expected at executive level. Good, loyal employees not valued.
Advice to Management
Hold executives accountable like the other levels of employees are held accountable . We have the Core Values preached to us all the time but it does not apply to the executive level.
WOW! Internet Cable and Phone 2018-11-30 19:15 PST![WOW! Internet Cable and Phone Logo]()
"Unappreciative and Cheap"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI have been working at WOW! Internet Cable and Phone full-time
Pros
You will never get fired, not from my department at least (I/T).
Cons
Cheap, cheap, cheap. They don't pay enough, they don't have christmas parties, bonuses are minimal IF at all. The entire company we believe is being sold and they just haven't told us yet.
Also, lots of affairs going on between upper management and direct reports. Everyone knows and everyone is quiet. This happens often in Naperville offices both Frontenac and Bond st.
Please pay attention to where the good reviews are coming from. All the reviews of people saying they love to work here are coming from the corporate office in Colorado. No one is happy anywhere else (especially if you've been here a long time) , the environment sucks. Don't let the 3 stars they are getting on here fool you.Advice to Management
It doesn't take much to find a way to appreciate your employees.
WOW! Internet Cable and Phone 2018-11-01 23:03 PDT
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WOW! Internet Cable and Phone Response
Oct 16, 2018 – Talent Acquisition Team
We are so glad that you are having an awesome experience at WOW!. We agree, our culture is what makes us. Without employees like you, we wouldn't be the company we are!