WTS International Reviews | Glassdoor

WTS International Reviews

Updated August 7, 2017
67 reviews

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3.7
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Gary Henkin
21 Ratings

67 Employee Reviews

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Pros
  • the collaboration between everyone at the corporate office is refreshing (in 4 reviews)

  • It was a fairly easy job that was perfect while I was in school (in 3 reviews)

Cons
  • Depending on the location it may be hard to get full time status hours (in 5 reviews)

  • mostly part-time work and therefore no benefits (in 5 reviews)

More Pros and Cons

  1. "Luxury at it's Best"

    StarStarStarStarStar
    Current Employee - SPA Atte in Saint Petersburg, FL
    Current Employee - SPA Atte in Saint Petersburg, FL

    I have been working at WTS International part-time (More than a year)

    Pros

    Great location, convenient, friendly staff, enjoy meeting new people

    Cons

    short staffed at times can get overwhelming

    Advice to Management

    Cross train employees to work Spa Reception and Locker Rooms and Retail Boutique


  2. "Couldn't ask for more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lifestyle Director in Bal Harbour, FL
    Current Employee - Lifestyle Director in Bal Harbour, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WTS International full-time (Less than a year)

    Pros

    Amazing support and internal development, excellent mentors and executive team

    Cons

    Health care and benefits are the largest areas of opportunity

    Advice to Management

    I can't say enough great things about upper management and the executive team, you have all the right people in the right places. The only area that I would work to improve are the benefits

  3. "Pool Operator/ CPO/ Lifeguard Review"

    StarStarStarStarStar
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WTS International part-time

    Pros

    Flexible schedule and decent hours.

    Cons

    no complaints at all easy high school job


  4. Helpful (1)

    "It's Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer
    Current Employee - Personal Trainer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at WTS International part-time (More than a year)

    Pros

    As a personal trainer and a former full-time student, it worked really well with my schedule. It's also great for getting needed experience if you are a trainer. I absolutely love my clients and get to meet so many great people.

    Cons

    Not much room to grow and you don't make much money. I wouldn't recommend this job if you are looking for something full-time. Also, although I feel that I've grown from when I started training with the company, I feel that I'm currently stagnant and limited on how much more I can challenge myself or grow as a trainer or with the company in general.

    Advice to Management

    Managers should be evaluated by employees. I've had some really great managers and not so great with this company. I believe there needs to be some sort of checks and balances.


  5. "Management Sucks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WTS International part-time (More than 3 years)

    Pros

    It was nice to work here for awhile.

    Cons

    Management is unorganized and passive aggressive.

    Advice to Management

    Care about your employees as much as you care about customers/contracts


  6. "Spa Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WTS International full-time

    Pros

    Great Growth Opportunity, Lots of locations

    Cons

    Lack of Support, too many accounts not enough marketing back up


  7. "Front Desk Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I worked at WTS International part-time

    Pros

    Communication. Training. Great management. Structured environment. Clear understandings.

    Cons

    Only con I ever experienced was little room for personal growth.

  8. Helpful (1)

    "Foundation is there - execution is questionable"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Director in Newark, NJ
    Current Employee - SPA Director in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at WTS International full-time (More than a year)

    Pros

    On boarding through corporate is amazing. In theory the concepts wts has rolled out should be a great recipe for success

    Cons

    Software is out of date and mundane
    Communication is not honest or upfront
    The execution of operational successes are unclear and diluted.

    Advice to Management

    Make sure you can back up what is taught in onboarding.


  9. Helpful (1)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I love the people I get to work with. I think we have some of the most talented team members in the business. I feel supported and my ideas are welcomed. It's been a great experience here.

    Cons

    No con's at this time.


  10. Helpful (1)

    "Upward Mobility, Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Camp Attendant in Saint Petersburg, FL
    Current Employee - Camp Attendant in Saint Petersburg, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at WTS International part-time (Less than a year)

    Pros

    Great upward mobility! Generally, very flexible schedule-wise, always understanding of conflicts. Good pay, I also collect gratuity. Interview process was very simple and quick.

    Cons

    WTS is contracted by various hotel chains to manage different areas of the resort (Ex: Kid's Club, Spa, Member's Club, Fitness Center, Zumba/Yoga classes, etc.) Because WTS employees don't work FOR the hotel they work AT, we are sometimes disregarded by hotel staff and management, but on the WTS side, everyone is helpful, polite, and accessible.

    Advice to Management

    I would like to see you stand up for the us. We are often taken for granted by the hotels. We have a small budget and I'd like to know how the money circulates.


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