WTS International Reviews | Glassdoor

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WTS International Reviews

Updated January 28, 2018
81 reviews

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4.1
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Gary Henkin
26 Ratings

81 Employee Reviews

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Pros
  • Room for growth, Great vacation time, lots of properties to transfer to (in 4 reviews)

  • Good pay, special events, work alone during shift (in 5 reviews)

Cons
  • At the site level, part time positions do not include benefits and full time positions do (in 6 reviews)

  • I wish they had some sort of 401(k) program for part time employees (in 6 reviews)

More Pros and Cons

  1. "Group Fitness Instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at WTS International part-time (More than 3 years)

    Pros

    Great place to work! Flexible with schedule and good pay

    Cons

    I wish they had some sort of 401(k) program for part time employees

    Advice to Management

    Keep up the good work!


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at WTS International part-time

    Pros

    Good pay, promotion opportunities, friendly, global company

    Cons

    Higher ups can be very critical of new employees

  3. "Excellent company to be with for Fitness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WTS International full-time

    Pros

    From the fitness side WTS has taken me from a recent graduate and new personal trainer to a manager in a short time. There is amazing room for growth and they truly care to see you learn and grow.

    Cons

    As a management contracting company salaries are decided by contract and non-negotiable


  4. Helpful (1)

    "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Rockville, MD
    Former Employee - Intern in Rockville, MD
    Doesn't Recommend
    Positive Outlook

    I worked at WTS International (More than a year)

    Pros

    great corporate experience, hands on with real results

    Cons

    can be boring or hard to get concrete answers in fashionable time


  5. Helpful (1)

    "Growth Is. . ."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at WTS International full-time

    Pros

    WTS has shown great loyalty, support, and structure. What began as just a part-time opportunity with no thought of growth turned into a career. If you aspire to have a great career join the WTS family.

    Cons

    Indecisiveness and lack of training opportunities for new directors.

    Advice to Management

    Keep your head in the knowledge network and don't be afraid to work with other directors to bounce ideas around or simply ask for help.


  6. Helpful (1)

    "Amazing Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SPA Director in Naples, FL
    Current Employee - SPA Director in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WTS International full-time (More than a year)

    Pros

    WTS is an amazing company to work for! I have had a abundance of leadership training and full support from corp office on new revenue generating ideas for my facility. The communication between myself and my COD is amazing. I have touch base call 2x month and participate in revenue generating calls 2x week with my district. We are constantly being challenge to "think outside the box" on creative ways to drive the customer experience while growing our business. I had an opportunity to travel to the corp office for WTS-University this summer - learning and development training sessions focused on company branding, values and leadership skills. I would highly recommend anyone interested in pursuing a career in Spa/ Fitness/ Lifestyle Management to reach out to WTS International. I have 10+ years in spa management, all with resorts (both family owned/ operated and International Brands). I have learned more from my time at WTS in the field of yield management, sales and marketing and public relations than at any other management company. Very rewarding career!

    Cons

    Only WTS facility in my area. I would love to see WTS attract more clients/ facilities in SW Florida.


  7. Helpful (1)

    "Current Employee at WTS Corporate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at WTS International full-time

    Pros

    WTS offers varied and unique environments depending on location and specialty. We service luxury hotel spas, large corporate fitness centers, multi sport complexes, lifestyle facilities and luxury wellness centers all over the US and abroad. WTS offers exceptional opportunities at the management level and, as a corporate employee, we regularly see internal advancement in the field. If you are a General Manager, Spa Director, Lifestyle Director or Fitness Director especially, it doesn't get better than WTS For your career. The work is challenging and rewarding and you will be recognized for your efforts and given the autonomy to use your strengths to be creative and successful. There is no ceiling to the growth and development opportunities available here. The people in these roles are amazing, hard working, and very talented individuals. Many have been with the company for multiple years and still continue to grow and develop internally. Any company has pros and cons and WTS is not for everyone - You need to love what you do and work hard to be successful, just like anything else.

    Cons

    At the site level, part time positions do not include benefits and full time positions do. Regarding support from HR and the corporate office, we are growing quickly and do need more support at the corporate office, but in my experience, help is always available if you ask for it.

    Advice to Management

    Clearly some current employees are leaving bad reviews online but continuing to stay employed with the company. Consider doing a survey to find what keeps them around and do what you can to make the experience better so we don't see poor reviews from existing employees. These may all be PT people that just wish they had benefits, but it would be good to know for certain.

  8. "Good Culture, Slightly Disconnected"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at WTS International full-time

    Pros

    Professional approach with opportunities to advance within the company

    Cons

    corporate processes are slow because they occur offsite, especially HR


  9. Helpful (1)

    "Management position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director
    Former Employee - Director

    I worked at WTS International full-time (More than 8 years)

    Pros

    Work independently, once you prove yourself they do leave you alone to do your job

    Cons

    Management does not always provide the support that is needed
    Pay could be better, and additional work is not rewarded

    Advice to Management

    visit the properties more, make the people in the field feel more apart of a bigger company.


  10. Helpful (1)

    "Room for growth ,Decent Benefits, Low Pay"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at WTS International full-time

    Pros

    Room for growth, Great vacation time, lots of properties to transfer to

    Cons

    Low Pay, Lack of Communication with corporate


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