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WW Weight Watchers Leader Reviews

Updated Aug 17, 2020

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Found 85 of over 876 reviews

3.4
77%
Recommend to a Friend
100%
Approve of CEO
WW  President and CEO Mindy Grossman
Mindy Grossman
3 Ratings

Ratings by Demographics

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  1. 5.0
    Current Employee, more than 1 year

    Gave me a new path in life

    Jul 23, 2014 - Weight Watchers Receptionist in Merced, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Keeps your weight under control

    Cons

    Transportation is a must in order to grow your knowledge and arizons

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  2. 3.0
    Former Employee

    Inspiring work, amazing people, terrible pay

    Aug 17, 2020 - Weight Watchers Meeting Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Working with members is very rewarding and inspiring - Amazing coworkers - Lots of free WW stuff

    Cons

    - Very very little pay

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  3. 4.0
    Former Employee, more than 3 years

    A Great Job to Make a Positive Impact!

    Jan 10, 2013 - Weight Watchers Meeting Leader in Harrisonburg, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This is the job for you if you want to make a positive impact on people and motivate change! Service Providers (Leaders or Receptionists) at a local meeting location get great perks (employee discount on products, free WW magazine subscription) and many professional development opportunities. Working for WW is great if you are looking for part-time employment and the work is easy. Employees are "members first" and must maintain a personal weight goal that fit within prescribed WW program guidelines. It's great motivation to keep your own weight in check. I've gained job skills that have helped me in several different careers - presentational speaking, counseling, training, relationship-building, logistics, event planning, just to name a few.

    Cons

    This is not the job for you if you need to pay the bills. The wages and the hours just aren't there. It's not the most glamorous job either, you have to be willing to do a little grunt work. Many locations are in the Dark Ages technologically. Most importantly, you have to be a people person. REALLY. Weight-loss is an extremely personal endeavor and you have to keep a cool head and a positive attitude in front of members at ALL TIMES. Personally, you have to keep a good work-life balance and know how to play nice with others. Weight Watchers is a business, first and foremost, so recruiting and retaining members is a number one priority. The company is pretty heavy on policy and service consistency so it's probably not the best fit if you're the Lone Ranger type.

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    4 people found this review helpful
  4. 1.0
    Current Employee, more than 3 years

    Sad that the company is doing so poorly.

    Mar 5, 2015 - Weight Watchers Meeting Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The same thing we all say: Helping members in a personal way to not only lose weight, but with their psychological difficulties in achieving their goals.

    Cons

    Underpaid and undervalued by the higher ups who have no idea how hard we work. The morale of most employees, except for the TM's favorites is very poor. We have to use our own equipment such as computers, smart phones to do our job without being supplied or compensated for the expense. If you do At-Work meetings, leaders have to keep everything in their home and cars with no compensation at all. It's just expected. Too bad for us if we don't like it. Also certain TM's treat us privately, disrespectfully. But when group emails are sent and copied to their DM's they sound so caring and proper. Also underhanded, behind-your-back, stabbing, cruelly done decisions to remove you from a meeting when they come to observe you. You're blindsided by the way they do it. There is also much discrimination to older leaders especially. With all of their shifting and changing staff leaders, the outcome of the company's success isn't any better. If we're doing professional work, pay us more than the minimum they can get away with. One could work in a movie theater selling or taking tickets and be paid more money.

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    4 people found this review helpful
  5. 2.0
    Current Employee, more than 10 years

    Ok program, great members, wonderful members and a MISERABLE place to work

    Apr 20, 2013 - Weight Watchers Meeting Leader in Fairfax, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    People go into to this because they generally like helping other people, and think it will help them keep their work off. Co-workers are generally wonderful, caring, compassionate, and mostly dreadfully underpaid women.

    Cons

    We are required to work (in some case) hundreds of hours a year "off the clock." Management is given to implementing "management" but usually years after they've been discredited. Management is not honest about the amount of time and effort that is required, or how we are compensated. Most staff don't even know how to figure how they'll be paid.

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    1 person found this review helpful
  6. 4.0
    Current Employee, more than 1 year

    Most rewarding job I have had in 30 years. Pay doesn't reflect all the work involved.

    Jan 20, 2013 - Weight Watchers Meeting Leader 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent training program. Fun, positive, upbeat co-workers. Great perks--free magazine, ActiveLink, and Member Kit, plus 50% off meeting room products. WW provides leaders with tools, supplies and products for meetings at no charge. Independence--kind of like being your own boss. Full-time insurance benefits are excellent. WW is the best weight-loss/maintenance program--great product.

    Cons

    Pay at small meetings is minimum wage. Difficult to perform all tasks expected in time allotted at Traveler locations. Can be a lot of uncompensated travel time depending on meeting schedule. Inequitable pay between Traveler and CHAMP locations. Performance standards set with no input from staff expected to achieve them.

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    1 person found this review helpful
  7. 2.0
    Current Employee

    Great Program, Questionable Company

    Jul 27, 2010 - Weight Watchers Meeting Leader in New York, NY
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Being able to help others achieve their goals the way I was able to as a member and watching as they move forward in their weight loss journey.

    Cons

    It's either feast or famine in terms of making money because we aren't salaried, but are paid by meeting. Our base pay is minnimum wage and can only be boosted through attendance and product sales, so unless you get into high traffic meetings you won't be making much more than someone who works at McDonalds. The burn out factor is absurdly high, because new staff go from being coddled to being thrown to the wolves. Taking a night off is next to impossible in most places as they are so understaffed, and rather than valuing the few loyal staff members they do have they pit us against each other. Because so many of us "Do it for the members." and think so highly of our own Leaders, we allow ourselves to be taken advantage of by people only concerned about sales.

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    3 people found this review helpful
  8. 3.0
    Current Employee, more than 10 years

    Love The Work. But Can't Make It Work As A Single-Income Household.

    Jan 5, 2014 - Weight Watchers Meeting Leader in Chicago, IL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Support with maintaining weight. Accountability. Walking the talk. Everyone who works in the Weight Watchers meeting room is a Weight Watchers member and success story. Great co-workers. Flexible hours. Ability to give back. Discount on all Weight Watchers products.

    Cons

    Low pay. More and more is being required in terms of time and commitment, yet most employees are part-time. In order to take time off, paid or not, employee must find his or her own replacement.

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    1 person found this review helpful
  9. 2.0
    Current Employee, more than 5 years

    Service Vision is for Members ONLY

    Feb 5, 2013 - Weight Watcher Leader in Wichita Falls, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Supporting others as they reach for their goals. Free E-tools (which you can get once you achieve Lifetime without ever having to be a Staff member)

    Cons

    Pressured to sale processed food items! Poor management! Low Pay! No chance of advancement! Poor work conditions-Someone on your team will be responsible for ordering, transporting and/or storing products unless you are lucky enough to work in a Center (ordering will still be needed). Leaders are responsible to provide a bank for each meeting and make bank runs. Tons of paperwork. Travelers and At Work meetings require moving heavy items such as chairs and tables while dressed in prefessional attire. Working with staff that realize they are underpaid therefore refusing to go above and beyond to assure the safety of their fellow employes.

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    5 people found this review helpful
  10. 1.0
    Current Employee

    Receptionist

    Aug 31, 2015 - Weight Watchers Receptionist in Washington, DC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great Co-workers and members which keep many of us working there. Flexible schedule and ability to take time off.

    Cons

    Very low pay, management is not professional or well trained. Theories and policies change with the wind. No respect or extra compensation for long time employees who actually train new hires. Uppers management has been a revolving door with new philosophies so often its hard to keep track of. Antiquated computer system makes it very hard to do job effectively. I would not recommend this job to anyone new. Front line workers who actually interact with customers are never consulted before implementing yet another "new plan".

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    3 people found this review helpful
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