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WW Employee Reviews about "minimum wage"

Updated May 18, 2020

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Found 53 of over 842 reviews

3.6
59%
Recommend to a Friend
68%
Approve of CEO
WW  President and CEO Mindy Grossman
Mindy Grossman
189 Ratings
Pros
  • "Helping people change their lives(in 78 reviews)

  • "Helping others restore their health(in 42 reviews)

  • Cons
  • "I definitely regularly earned under minimum wage(in 53 reviews)

  • "It didn't feel like upper management listened to feedback from the field and had unrealistic expectations from a largely part time workforce(in 29 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Reviews about "minimum wage"

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    1. 4.0
      Former Employee, more than 1 year

      Loved the job, hated the pay and few hours

      Sep 29, 2015 - Meeting Leader and Receptiionist in Elkin, NC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You are independent when you are a leader. You prepare your meetings from home and no one looks over your shoulder when you present it, it is completely up to you how you want to do the meeting and you can add things on.

      Cons

      I only had one meeting a week. Pay is minimum wage even for leaders. The training was out of this world, we were flown to a city and stayed in a hotel that I would have never dreamed of staying in my wildest dreams. Upmost luxury, and I felt so important and I was accomplishing something really big. Then you go back to reality and are paid $7.25/hour

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      1 person found this review helpful
    2. 3.0
      Former Employee, more than 3 years

      WW Studio Guide/Receptionist (with extra duties doing Office Janatorial Tasks)!

      Feb 7, 2020 - Studio Guide in Stamford, CT
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Interacting with and coaching individual members

      Cons

      -Very low/Minimum-wage pay scale ($9.50/hour); -at the end of each day's workshift, you are required to do janatorial work, to keep the Studio looking neat & pristine: vacuuming, taking out garbage, and 'neatening' the bathroom (replacing paper towels, toilet paper, and liquid soap; cleaning the sink, picking up anything on the floor) since WW only hired official janatorial service once a week. -The irony is that the cleaning-service personnel probably earned a better wage than we did!

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    3. 1.0
      Current Employee, more than 1 year

      Does not respect their Employees

      May 18, 2020 - WW Coach 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working with the members who are wonderful, the weight management program itself, flexibility of hours

      Cons

      Below minimum wage pay, poorly executed management strategies, complete disregard for the front line employees, over paid executive staff, too much emphasis on "celebrity" endorsements, wasteful of resources, does nothing to truly reward or appreciate their employees

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      4 people found this review helpful
    4. 2.0
      Current Employee, more than 8 years

      Not what it used to be

      Nov 21, 2018 - Wellness Coach 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The very best part of working at WW is the members. Being part of their transformation is such a privilege. The program is based on science. This inspires confidence.

      Cons

      Corporate has horrible communication with the field. The pay is absolutely dismal — there is no incentive to stay. Someone with ten years of experience gets paid the same as a brand new employee. Much of the work is paid at minimum wage. The CEO makes 6000 times what the average field employee makes. No recognition. There used to be awards for excellence. Now there’s nothing. No bonus, no performance based raises, no perks. The labor model is designed to keep employees part time so full time field employees are forced to track every minute of work. No salaries field employees. Huge disconnect between corporate ideas and what field employees know will work. It’s like the right hand doesn’t care atval what the left hand is doing. Inconsistency. Since the majority of employees are part time the standard of excellence is incredibly low. ‘Hobbyist’ employees who are only there to ‘give back’ and get support with keeping their weight off are often not invested in the company and will only follow policies when their territory manager is present. Otherwise they’re out there in the field doing whatever they want.

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      5 people found this review helpful
    5. 2.0
      Current Employee, more than 3 years

      Confusing Business Strategy

      Jan 11, 2019 - Coach 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Seeing the smiles on members' faces, giving encouragement and celebrating successes. Working with a great group of peers who really care

      Cons

      WW has put too much focus on wellness and left weight loss behind. It's all about numbers and bottom line - increase enrollments and sell products Hiring territory managers who have never been WW members nor run a meeting. They work off rubrics and metrics. Pay for Guides and Coaches is disgraceful. Just above minimum wage. Yet we are the ones in the front line being told to sell products, enroll and retain members, keep up the numbers. Most of us have other jobs because it certainly isn't the pay that keeps us there - it's the members. Territory managers play favorites. Their stock is in the tank (again) and there is no indication that improvements are being made to get the price back up to last year's levels. Corporate office is staffed with Gen X, Y, and Gen Z whose ideas don't mesh with our mostly Boomer members.

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      3 people found this review helpful
    6. 2.0
      Former Employee

      Discovered the ARIZONA FRANCHISE docks meeting leaders' paychecks for clerical errors

      Nov 12, 2014 -  in Phoenix, AZ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Employees working the meetings are great, as well as support staff at Phoenix corporate office

      Cons

      Owners and management in Arizona should support their staff in the field better. No computers or cash registers are used in the meeting rooms. All attendees, their membership information and program progress, and all product sales have to be hand-recorded and completed in a short period of time. The reporting forms used in the process are confusing and require a lot of detail. Members sign in before their meeting. They also record their monthly pass info- includes pass number and current expiration date. I knew all this after being hired as a receptionist, but not about the paycheck-docking. After a while I discovered that if there are errors in the pass information, the meeting leader can be docked $.50 to $1.00 per occurrence. Keep in mind these errors don't cost the franchise money, and the leaders don't make much over minimum wage, either. And this policy isn't in the employee handbook. (There may be other clerical errors that are on the list, but I only saw evidence of this type, which was enough for me to quit.)

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      5 people found this review helpful
    7. 4.0
      Current Employee, more than 1 year

      Most rewarding job I have had in 30 years. Pay doesn't reflect all the work involved.

      Jan 20, 2013 - Weight Watchers Meeting Leader 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Excellent training program. Fun, positive, upbeat co-workers. Great perks--free magazine, ActiveLink, and Member Kit, plus 50% off meeting room products. WW provides leaders with tools, supplies and products for meetings at no charge. Independence--kind of like being your own boss. Full-time insurance benefits are excellent. WW is the best weight-loss/maintenance program--great product.

      Cons

      Pay at small meetings is minimum wage. Difficult to perform all tasks expected in time allotted at Traveler locations. Can be a lot of uncompensated travel time depending on meeting schedule. Inequitable pay between Traveler and CHAMP locations. Performance standards set with no input from staff expected to achieve them.

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      1 person found this review helpful
    8. 4.0
      Current Employee

      Working for Weight Watchers is motivating when it comes to maintaining weight loss.

      Oct 24, 2011 -  in Champaign, IL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Working for Weight Watchers allows you to get free use of Weight Watchers services, E-Tools (online resources), and half price on all Weight Watchers products. Hours are also very flexable.

      Cons

      Receptionists essentially make minimum wage. You get paid minimum wage for working open hours and make more than minimum wage for working a meeting, but you are paid a flat rate for working a meeting which requires 2 hours of work. You make commission off of product sales and enrollments, but you still end up making minimum wage. There is not a very good chance of getting a raise, as all receptionists make the same amount of money.

      1 person found this review helpful
    9. 3.0
      Current Employee, more than 3 years

      Weight Watchers forces employees to take training at minimum wage

      Jan 26, 2013 - Leader in Newark, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great Program, wonderful member interaction, excellent co-workers

      Cons

      Many required training sessions that are mandatory but paid at minimum wage. Often given during weekends. Lots of ancillary work required that is paid at minimum wage.

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      2 people found this review helpful
    10. 1.0
      Current Employee

      Barbaric Pay and Unkind Territory management

      May 16, 2011 - Weight Watchers Meeting Leader in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Helping members achieve their weight loss goals. It helps to keep presentation and meeting facility skills fresh.

      Cons

      Very low pay. Basically you receive a flat rate for prepping, leading, after-meeting paperwork, bank deposits, inventory management, contacting members during the week, sending motivational post cards, ... the list goes on. Field management is unsympathic and expects contract workers (that's everyone who interfaces with the members) to give 200%. The pay was not fully explained during the hiring process; it was glossed over and represented as being paid the flat rate for a "hour to an hour-and-a-half meeting." That's about 50% of the job effort and most meetings require 2-hours. I figure that I earn minimum wage when all of the hours are taken into account.

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      4 people found this review helpful
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