Wachovia Financial Specialist Reviews | Glassdoor

Wachovia Financial Specialist Reviews

104 reviews

Filter

Filter

Financial Specialist

3.0
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Wachovia Chairman and CEO John G. Stumpf
John G. Stumpf
30 Ratings

Employee Reviews

Sort: Popular Rating Date

Pros
  • They hire top notch people, have top notch training and good benefits (in 60 reviews)

  • Great benefits to employees including starting with 18 days of PTO (in 37 reviews)

Cons
  • none - focused direction great locations great customer service (in 22 reviews)

  • Upper management gave lots of pressure for branch to meet its goals (in 20 reviews)

More Pros and Cons

  1. "Product pushing disguised as financial consulting! Its product of the week city!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Financial Specialist in Birmingham, AL
    Former Employee - Licensed Financial Specialist in Birmingham, AL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Wachovia full-time (More than a year)

    Pros

    If you are in the right branch with affluent customers, you are golden. Pay is competitive, health benefits great.

    Cons

    If you ever need to take a day off with less than two weeks notice, don't think about it.

    Advice to Management

    Respect your employees' personal life. Work is not the end all be all.


  2. "Mismanagement of Employees"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Specialist in Austin, TX
    Current Employee - Financial Specialist in Austin, TX
    No opinion of CEO

    I have been working at Wachovia full-time (More than a year)

    Pros

    Provided position for initiation and development successful career as financial professional.

    Cons

    Advancement and tenure of Financial Specialist leading district in most categories of performance review was limited by mismanagement and micro-management of very young and inexperienced manager, no longer employed by Wachovia. Employees in comparable banking positions are shocked by the reasons for which I was written up: 1. Followed instructions of telephone to support customer by replacing single checking account rather than taking extended time to reconfigure initial terms (at time the only representative serving extensive line of customers). 2. Initialized, but immediately canceled before transacting, wire transfer requested by telephone by customer claiming to need funds for medical emergency; 3. Misplaced - but later relocated - deposit slip for new CD. 4. Opened checking account for customer with temporary license (account was opened with cash deposit, no withdraw allowed for funds beyond initial cash deposit until presentation of permanent license.
    Notes on U-5/U-5 have virtually ruined career opportunities of highly professional who did no violation of ethics & who provided consistently excellent service for clients.

    Advice to Management

    Provide opportunity for employees to review case with manager of immediate supervisor (Regional versus District manager).

  3. "met some great people here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Specialist in Surprise, AZ
    Current Employee - Financial Specialist in Surprise, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Wachovia full-time (More than a year)

    Pros

    great co workers tons of great contacts and it was a pleasure to work there

    Cons

    Employees from banks that we assumed were not happy we joined the team

    Advice to Management

    none


  4. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Specialist in Atlanta, GA
    Former Employee - Financial Specialist in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Wachovia full-time (More than 5 years)

    Pros

    Competitve pay, flexible hours, nice incentive plan with no cap. Management expressed expectations and employees were always in alignment with company goals.

    Cons

    Wells Fargo endorsed the Pick a Pay Mortgage which ultimately led to their downfall. There were not very many positions outside of the actually branch, so growth was limited.


  5. "Great Company, new ownership just as good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Specialist in West Palm Beach, FL
    Former Employee - Financial Specialist in West Palm Beach, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wachovia full-time (More than a year)

    Pros

    Sales experience, compensation potential, can move up pretty quick with good numbers

    Cons

    Not the most exciting industry


  6. "Awesome company, but at the end a let down"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Financial Specialist in Miami, FL
    Former Employee - Licensed Financial Specialist in Miami, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Wachovia full-time (More than 10 years)

    Pros

    Excellent training, solid company to work for

    Cons

    At local level, product pushing

    Advice to Management

    Make goals more realistic


  7. "Wachovia before Wells Fargo merger"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Specialist in Hackensack, NJ
    Former Employee - Financial Specialist in Hackensack, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Wachovia full-time (More than 5 years)

    Pros

    Huge bank with many different departments and ability to transfer.
    Recognize success

    Cons

    Goals were SUPER STRETCH goals but we were expected to reach them every month.

  8. "A frustrating experience. Sell product first, sell more product second and kick problems down the road for others."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Financial Specialist in Alexandria, VA
    Current Employee - Licensed Financial Specialist in Alexandria, VA
    Doesn't Recommend
    Approves of CEO

    Pros

    For a sales position, if/when all the incentives and team goals aligned, you could be paid very well.

    The immediate supervisors I had were great teachers of the position.

    Cons

    The commitment to customer service was ostensibly driven by employees who are experts in working with clients but it was more about working the system.

    If you have any hesitation about selling a financial product, this is not the position for you. Before 2008, the focus was understanding your customer, knowing their goals and objectives and then matching those needs to a product. That changed as the banking environment deteriorated to using double-talk to sell product first, grabbing customers, and worrying later about the connection to their financial situation.

    The technology in the branches was terrible. Very old computers and software made things painfully slow.

    Advice to Management

    During the very difficult fall 2008 period there was a significant lack of communication from management that left the line employees exposed to the high emotion of our customers and without answers or explanations. It felt like an island. Additionally, the information that was eventually disseminated to the front-line employees (for example, about tier 1 capital), and which we were told to repeat, turned out to be completely incorrect.

    Trust the employees you have hired to speak with the clients they have developed and to pass on information that is true and objective. Even though 2008 was an exceptionally difficult and extreme time, communication must be there.


  9. "Bitter Sweet"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Licensed Financial Specialist in Austin, TX
    Former Employee - Licensed Financial Specialist in Austin, TX
    Recommends
    No opinion of CEO

    Pros

    Great pay, training, education and opportunity

    Cons

    It is now Wells Fargo

    Advice to Management

    The purchase of Golden West was an unfortunate shift


  10. "Horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Financial Specialist in Paramus, NJ
    Former Employee - Senior Financial Specialist in Paramus, NJ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Once upon a time, they paid well.

    Cons

    We have to work on Saturday's and yet no day off in the week. We do OT, cannot say it

    Advice to Management

    Don't push on Sales like today is the end of the world. There is no human connection. Just numbers game