Wag! Reviews

Updated May 5, 2020

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3.7
60%
Recommend to a Friend
62%
Approve of CEO
Wag! CEO Garrett Smallwood
Garrett Smallwood
15 Ratings
  1. Helpful (1)

    "Transparent leadership, focus on giving back, overall great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wag! full-time for more than a year

    Pros

    Employee engagement, transparent leadership, focus on giving back, focus on growth and building a sustainable business, interdepartmental collaboration, ideas don't fall on deaf ears, opportunities for growth

    Cons

    Prior turnover in executive leadership led to uncertainty, negative attitudes overlooked

    Continue reading
    Wag!2020-05-05
  2. Helpful (2)

    "Bright Future"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wag! full-time for more than a year

    Pros

    - New leadership is very transparent and listens more clearly to each individual employee. - Great balance of new feature development, optimization, and tech debt. - Little to no bureaucracy due to the recent company changes. If you want to do something, you can do it and the team will support you. - Very friendly environment across the entire company. - Never a dull moment! Very exciting and fast paced tech company! - DOGS!

    Cons

    - The work life balance can be improved. Nothing serious, but some days can be way too long. - Lack of proper project management. It's more free-form. But it gets the job done.

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    Wag!2020-05-04
  3. Helpful (1)

    "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wag! full-time for more than a year

    Pros

    I love working for Wag!. There is constant change as can be expected with such a young company. Management makes sure that everyone is informed of what is going on in the company. Wins and losses are openly shared. Team Environment Engaged Management Fast-Pace Environment

    Cons

    If you like a constantly changing, face-paced environment this is the job for you. If you do not like change that could be a con of the job.

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    Wag!2020-04-28
  4. Helpful (1)

    "Ahead of the Curve"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IOS Developer in Mountain View, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wag! full-time for more than a year

    Pros

    Wag is a Startup again! The December 2019 transition was rough. But as we move through 2020, every month makes it clearer that the shift was essential. Garrett and his management team have adapted deftly, and refocused the company on building a product honed to serve Pet Parents and Pet Caregivers.

    Cons

    Five word minimum. Not haiku.

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    Wag!2020-04-28
  5. Helpful (1)

    "Great Place to Work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Resolutions in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wag! full-time for more than a year

    Pros

    You get to meet some amazing people at Wag!. The company offers some great opportunities and allows you to do things you never thought you would do. The leadership is very transparent and doesn't hide behind a desk, this even goes for the CEO and VPs throughout the organization. This is the first small company that I ever worked for and it is completely different. Wag! Provides a family environment at all levels and everyone works together as a team to be successful. The company provides some awesome out of the office events that allows for all employees to participate in. Wag! really cares about their employees and this was more than evident through their actions during the Covid-19 pandemic.

    Cons

    Depending on where you live the office could be far to drive. Not enough time to enjoy lunch due to it only being 30 minutes.

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    Wag!2020-04-27
  6. Helpful (1)

    "Best Company I Have Ever Worked For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Mountain View, CA
    Recommends
    Positive Outlook

    I have been working at Wag! full-time for more than a year

    Pros

    Work/Life balance, Pay, Benefits, Team Dynamic, Good Management, Great Product

    Cons

    Priorities change too often sometimes

    Continue reading
    Wag!2020-04-27
  7. Helpful (1)

    "Wag!, a place for entrepreneurs, hard workers and team players"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wag! full-time

    Pros

    - Wag! has but an emphasis on transparency across the organization - Wag! grants equity to all full-time employees, both hourly and salary - Wag! offers ownership in role and an appetite for innovation and change - Wag! has a passionate workforce and makes collaborating easier and enjoyable - Wag! offers flexibility - Wag! has handled the COVID-19 pandemic with fast moving employee friendly policies and communication

    Cons

    - Wag! has changed a lot and is a much different place than it was 6 months ago. All of these changes were hard but necessary for the company to have long-term success - Over the last 6 months, many roles evolved across the company and someone who didn't want change would have not enjoyed this transition and possibly not their new role. For many here (and me!) I have enjoyed this as it increased my responsibilities, work flexibility and pay - There's a high attention to detail and expectations to improve daily. This would not be the best place for someone looking to coast through work

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    Wag!2020-04-27
  8. "Solid"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Product Manager 

    I worked at Wag! full-time

    Pros

    Fast-moving, collaborative, fun, and honest

    Cons

    Haphazard management at times, lack of cohesive strategy

    Continue reading
    Wag!2020-03-14
  9. Helpful (1)

    "Wag, Your Company, WOOF!"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Wag! full-time for more than a year

    Pros

    Learned many valuable skills and lessons. Worked with some really awesome people, most of whom were criminally underutilized because upper management is tone-deaf. Played with some really amazing office pups, most of whom were also criminally underutilized. Gallows humor. That one time Dennis Rodman walked by out front.

    Cons

    Foundation built on office politics. Zero accountability. Not a meritocracy. Fake-it-til-you-make-it run rampant. A culture of CYA. Essentially the Peter Principle manifest. Over-utilized bathroom culture.

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    Wag!2020-03-09
  10. "Great"

    5.0
    Current Employee - Anonymous Employee 

    I have been working at Wag! part-time

    Pros

    Dogs duh and work on your own time

    Cons

    Hard for new walkers to gain clients as not a lot of pet owners are willing to give new walkers a chance

    Wag!2020-02-14
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