Walden University Reviews | Glassdoor

Walden University Reviews

Updated April 18, 2017
102 reviews

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Full-time Part-time

3.2
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Jonathan Kaplan
11 Ratings

102 Employee Reviews

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Pros
  • Great benefits including an occasional work from home day (in 13 reviews)

  • Core values of positive social change, individual rights (in 7 reviews)

Cons
  • Zero academic freedom - all courses developed centrally, instructors have no flexibility to modify content, rarely hired to develop the courses; (in 3 reviews)

  • low pay and mostly unprepared students (in 3 reviews)

More Pros and Cons

  1. "Enrollment Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor in Tempe, AZ
    Former Employee - Enrollment Advisor in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Walden University full-time (More than 5 years)

    Pros

    Benefits, salary, support, the people

    Cons

    Lack of communication from upper management

    Advice to Management

    Communicate better


  2. "Mixed"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Baltimore, MD
    Current Employee - Sales in Baltimore, MD
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Walden University full-time (More than 3 years)

    Pros

    high pay and benefits with some really great people

    Cons

    poor communication, silos, unrealistic expectations

    Advice to Management

    Listen more


  3. Helpful (2)

    "Quantity over Quality"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Minneapolis, MN
    Former Employee - Anonymous Employee in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Walden University full-time (More than 3 years)

    Pros

    Great benefits including an occasional work from home day. Wonderful social change mission. Convenient office location.

    Cons

    Management over leadership, vast amount of HIGHLY unqualified students enrolled, lack of diversity in the work place from a school whose student body is largely made up of racial and ethnic minorities.

    Support for work staff is non-existent. Department "standards" are thrown out the window to accommodate unqualified students who complain. Remote "leadership" is only concerned with numbers and does not value quality of the degree programs provided.

    1% raises are the norm and there is no opportunity for growth.

    Advice to Management

    Stop enrolling so many unqualified students. Focus on quality rather than quantity. Listen to your employees and adhere to your social change mission when hiring.


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  5. Helpful (6)

    "Faculty"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Faculty in Minneapolis, MN
    Former Employee - Faculty in Minneapolis, MN
    Doesn't Recommend
    Approves of CEO

    I worked at Walden University part-time

    Pros

    Flexibility and independence and working with students.

    Cons

    I have never seen a raise in pay for faculty in the 10 years I taught at Walden although I kept waiting to see at least one pay increase. Advice: At least give your faculty a pay increase to coincide with the standard of living and what a good job faculty do at your University. It is really disheartening how low Walden pays for teaching courses especially with a much work that is expected from them. Why have faculty evaluations if you never provide a pay increase in my question.

    Advice to Management

    Give faculty a pay increase at least once in a while and to commensurate with the standard of living as this could be a great place to work.


  6. Helpful (1)

    "Healthy work environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Minneapolis, MN
    Current Employee - Manager in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Walden University full-time (More than a year)

    Pros

    Healthy work environment, good benefits, flexibility, work from home, family-friendly, supports innovation, fairly flat org structure

    Cons

    Bureaucracy that comes with being part of the Laureate Network, student retention is a big issue due to open access philosophy, Laureate doesn't always understand needs of Walden

    Advice to Management

    Communication from Laureate to Walden needs to improve to avoid miscommunication and duplicated efforts, and to maximize shared resources. Need more transparency about job titles and teams so staff can reach out to the right people.


  7. "Enrollment Advisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Advisor in Los Angeles, CA
    Former Employee - Enrollment Advisor in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Walden University full-time (More than 5 years)

    Pros

    Great Benefits, Good Pay, Room to grow

    Cons

    No longer located in Los Angeles


  8. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contributing Faculty in Baltimore, MD
    Current Employee - Contributing Faculty in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walden University part-time (More than a year)

    Pros

    Very supportive administration! Very flexible schedule! Collegiate atmosphere.

    Cons

    No cons to report at this time


  9. "Great Online School"

    Star Star Star Star Star
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Doctoral Student in Minneapolis, MN
    Current Employee - Doctoral Student in Minneapolis, MN
    Recommends
    Positive Outlook

    I have been working at Walden University full-time (More than a year)

    Pros

    very flexible, technology based, accredited university

    Cons

    none, I have nothing but good things to say about Walden


  10. Helpful (5)

    "A shift in priorities will seal success for the future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Support Coordinator in Baltimore, MD
    Current Employee - Student Support Coordinator in Baltimore, MD
    Recommends
    Negative Outlook

    I have been working at Walden University full-time (More than 3 years)

    Pros

    Globally aware company, Flexible work/life balance for most, great pay and benefits depending on what you're doing. Very community centered and well known in volunteer efforts and partnerships.

    Cons

    Pay and raises aren't reflective or talent. There are too many with talent who are getting the short end of the stick compared to others with less education, less time on the job and less accolades.

    Advice to Management

    Employee engagement and fair compensation needs to be a focus in the future. You're losing (or firing) good people who have way more potential than what you see from your sky-rise office.


  11. Helpful (4)

    "Tough to stay"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Doesn't Recommend
    No opinion of CEO

    I have been working at Walden University full-time (More than a year)

    Pros

    There are some great people there.

    Cons

    It's hard to see how people stay. If they aren't laid off, the culture really takes a toll. Awful morale.



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