Walden University Reviews | Glassdoor

Walden University Reviews

Updated December 11, 2018
135 reviews

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3.4
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Walden University CEO Paula Singer
Paula Singer
4 Ratings

Employee Reviews

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Pros
  • "Generous work from home policy & benefits were good" (in 14 reviews)

  • "Great benefits including an occasional work from home day" (in 7 reviews)

Cons
  • "Very limited opportunities for advancement" (in 4 reviews)

  • "No work life balance, you have to request to take days off, like whaaaatt" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "A solid job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advisor in Baltimore, MD
    Former Employee - Advisor in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Walden University full-time (More than 5 years)

    Pros

    Laureate is a solid company to work for, for the most part. There are big changes now, but overall, the organization has room for growth and makes reasonable attempts to provide employee incentives and rewards for superior productivity.

    Cons

    Regular micro managing, favorites, and department changes.

    Advice to Management

    There is room to grow here.


  2. "Good Workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in Columbia, MD
    Current Employee - Enrollment Advisor in Columbia, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walden University full-time (More than a year)

    Pros

    Great benefits and good pay

    Cons

    The constant change leaves one feeling unstable at times

    Advice to Management

    Keep adapting to improve the student experience

  3. "Good hours, good benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in San Antonio, TX
    Current Employee - Enrollment Advisor in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walden University full-time (More than a year)

    Pros

    Hours are typically 8-5 with one day a week working 11-8pm.
    Benefits are excellent, vision, dental, healthcare, even life insurance.

    Cons

    can feel like cold-calling. you do almost the same thing every day. But they have a lot of events and fun things to do to help. Very little room to move up in some locations.

    Advice to Management

    Nothing you can do, the job is the job. You can't really stop the cold calling.


  4. "Not a bad gig"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Enrollment Advisor in Tempe, AZ
    Current Employee - Enrollment Advisor in Tempe, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Walden University full-time (Less than a year)

    Pros

    Very reasonable pay and benefits, $22/hr and benefits start quickly.
    Good office setting, friendly people
    Business done over the phone and computer - if you don't have a very strong phone presence, do not apply.
    Lots of team building and morale boosting

    Cons

    Unclear expectations for new hires - you get general training on how to do your job, but a lot of critical processes aren't discussed and you're expected to learn as it's happening.
    18th century cubicles - we need better chairs, standing desks and wireless headsets.


  5. Helpful (8)

    "For profit education is a farce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Walden University full-time

    Pros

    Very good health insurance benefits

    Cons

    Rampant favoritism, bizarre/disjointed org culture, the worst people get promoted, bully managers, lack of care for students, constant turnover of instructors, inconsistencies throughout leadership, lack of leadership


  6. "Master Student. Nonprofit Mgmt and Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Analyst in Boston, MA
    Current Employee - Financial Analyst in Boston, MA
    Recommends
    Positive Outlook

    I have been working at Walden University part-time (More than 10 years)

    Pros

    I have plenty of years working with people and numbers, specifically accounting in large corporate environments. Now am looking for fewer hours while I finish my master's degree

    Cons

    It is understandable, but sometimes people can be grouchy.

    Advice to Management

    Hire me.


  7. "Instructor"

    StarStarStarStarStar
    Former Employee - Instructor
    Former Employee - Instructor

    I worked at Walden University (Less than a year)

    Pros

    New instructors get in-depth training and lots of resources to help you to do your job well.

    Cons

    Instructors are trained in the Walden way however, their processes are very detailed.

  8. "Faculty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walden University full-time (More than 8 years)

    Pros

    Flexible schedule and Competitive salary

    Cons

    No room for advancement
    Limited professional development resources

    Advice to Management

    Faculty mentorship for those interested in research.


  9. Helpful (3)

    "Walden Library is a great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Librarian in Minneapolis, MN
    Current Employee - Librarian in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walden University full-time (More than a year)

    Pros

    Fantastic management, fantastic leadership, lot of freedom to manage your own work, be creative, try things. All staff work remotely.

    Cons

    Corporate bottom line is about enrollment numbers, not scholarship.


  10. Helpful (1)

    "Writing Instructor, Writing Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Writing Instructir in Minneapolis, MN
    Former Employee - Writing Instructir in Minneapolis, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Walden University full-time (More than 3 years)

    Pros

    Incredible staff
    Opportunity to collaborate
    Effective online working environment

    Cons

    Few opportunities for growth and creativity