Waldorf Astoria Reviews | Glassdoor

Waldorf Astoria Reviews

Updated May 3, 2017
43 reviews

Filter

Filter

Current Employees

4.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Christopher Nassetta
4 Ratings

43 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • There isn't a good work life balance (in 6 reviews)

  • It's the hotel industry so long hours are a must to ensure that the daily work load is completed (in 6 reviews)

More Pros and Cons

  1. "Room attendant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Attendant in Chicago, IL
    Current Employee - Room Attendant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waldorf Astoria full-time (Less than a year)

    Pros

    It is a friendly environment

    Cons

    Lack of work during winter


  2. "wages"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Chicago, IL
    Current Employee - Cook in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waldorf Astoria full-time (More than a year)

    Pros

    good wages and team benefits

    Cons

    should promote from within more often


  3. "Banquet Server"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Waldorf Astoria part-time (More than 3 years)

    Pros

    I love the ambiance, everyone is so welcoming and it's the reason why I've stayed with the company as long as I have. The pay is also great!

    Cons

    There can be some late nights - past 1 A.M

    Advice to Management

    Keep up the great work


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Risk & Safety Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk & Safety Director in Bartlett, IL
    Current Employee - Risk & Safety Director in Bartlett, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waldorf Astoria (More than 3 years)

    Pros

    Customer friendly//team work both management and empmloyee's

    Cons

    customers trying to take advantage

    Advice to Management

    Never say 'no' but advise


  6. "Cook"

    Star Star Star Star Star
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Waldorf Astoria full-time (More than a year)

    Pros

    Great chefs to work for overall

    Cons

    Hard to move up


  7. "Take the job for the name on your resume"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Waldorf Astoria full-time

    Pros

    Strong compensation package but you have to negotiate!! Be sure to do your research on salaries in the city before you accept.

    Cons

    Old building, old ways of thinking about things, dated technology. Senior leadership has experience but not strong education.

    Advice to Management

    The property will undergo significant renovations. Discuss plans to renovate with all employees so they can plan their lives accordingly.


  8. "Awesome"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Security in New Orleans, LA
    Current Employee - Hotel Security in New Orleans, LA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waldorf Astoria full-time (Less than a year)

    Pros

    They treat their employees with respect and dignity. And the benefits are great and meeting people from around the world

    Cons

    The long hours of working every night overnight and then working the holidays and the drunk people in the middle of the night


  9. Helpful (2)

    "Very nice workplace"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waldorf Astoria full-time (More than 3 years)

    Pros

    Friendly, supportive Team Members
    Friendly, approachable Leadership
    Good compensation structure
    Great company benefits & perks
    Beautiful property

    Cons

    Rude, demanding guests
    Challenging parking garage
    Icky team member cafeteria
    Little to no growth opportunities for leaders within niche departments


  10. "House Security Officer/Fire Safety Director"

    Star Star Star Star Star
    Current Employee - Security Officer/Fire Safety Director in New City, NY
    Current Employee - Security Officer/Fire Safety Director in New City, NY
    Recommends
    Positive Outlook

    Pros

    Good job with a union.

    Cons

    New owners and they are offering buy out packages.

    Advice to Management

    Keep the employees informed with hotel meeting with the Managing Director.


  11. "A change for the better or ??"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Park City, UT
    Current Employee - Anonymous Employee in Park City, UT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waldorf Astoria full-time (More than a year)

    Pros

    when you tell people that you work for the Waldorf, you seem to automatically command respect and interest in what you do. And it opens many other doors in life you didn't know exist!

    Cons

    Very corporate culture with all managers and would be managers. Also the in house HR personal are horrible at what the need to do or what they should be doing. And guys no face hair or long hair at any time.

    Advice to Management

    telling people good job or thanking you for how hard you work will only last for so long, you need to show how much you say you care with something other than kind words.


Showing 43 of 80 reviews
Reset Filters