Waldorf Astoria Reviews | Glassdoor

Waldorf Astoria Reviews

Updated December 4, 2017
50 reviews

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Current Employees

4.2
StarStarStarStarStar
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Christopher Nassetta
8 Ratings

50 Employee Reviews

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Pros
  • People make the environment great for morale (in 6 reviews)

  • Fantastic work environment and endless opportunities to showcase your talent (in 5 reviews)

Cons
  • There isn't a good work life balance (in 8 reviews)

  • It's the hotel industry so long hours are a must to ensure that the daily work load is completed (in 9 reviews)

More Pros and Cons

  1. "great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waldorf Astoria full-time

    Pros

    great teamwork and overall an amazing place to develop your career. I would recommend Waldorf to anyone in the luxury hotel industry.

    Cons

    nothing, this hotel provides great teamwork and overall an amazing place to develop your career. I would recommend Waldorf to anyone in the luxury hotel industry.


  2. "Sales & Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waldorf Astoria full-time

    Pros

    Fast paced, supported by management

    Cons

    Long hours, but that is hospitality

  3. "Stressful and disorganized but lucrative."

    StarStarStarStarStar
    Current Employee - Server/Waiter in Beverly Hills, CA
    Current Employee - Server/Waiter in Beverly Hills, CA
    Doesn't Recommend

    I have been working at Waldorf Astoria full-time (Less than a year)

    Pros

    Nice place with a million dollar view. Also excellent union benefits.

    Cons

    Good money but disorganized and stressful environment. Managers do not support you, nor do they have your back in any way. They in turn are stressed out from overwork.


  4. "Bartender"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Waldorf Astoria part-time

    Pros

    Great benefits
    Descent Pay rate
    Friendly staff

    Cons

    Very Particular, which is understandable since its a luxury brand
    Constantly changing the schedule, one to two days prior to when you're supposed to work
    Feel taken advantage of


  5. "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Waldorf Astoria full-time

    Pros

    Benefits
    Hotel Reservation Discounts at over 4000 locations
    Healthcare

    Cons

    Seniority based
    Shift differences
    Set Schedules


  6. "wages"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cook in Chicago, IL
    Current Employee - Cook in Chicago, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Waldorf Astoria full-time (More than a year)

    Pros

    good wages and team benefits

    Cons

    should promote from within more often


  7. "Room attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Room Attendant in Chicago, IL
    Current Employee - Room Attendant in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Waldorf Astoria full-time (Less than a year)

    Pros

    It is a friendly environment

    Cons

    Lack of work during winter

  8. "Banquet Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook

    I have been working at Waldorf Astoria part-time (More than 3 years)

    Pros

    I love the ambiance, everyone is so welcoming and it's the reason why I've stayed with the company as long as I have. The pay is also great!

    Cons

    There can be some late nights - past 1 A.M

    Advice to Management

    Keep up the great work


  9. "Senior Catering Manager"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waldorf Astoria full-time

    Pros

    Beautiful Property
    Great Location
    Five Star
    Amazing Event Space

    Cons

    Lack of Support
    Union Property
    Lack of Event Space

    Advice to Management

    Stay Positive


  10. "Beverage Server"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Waldorf Astoria full-time

    Pros

    401k matching. $0 deductible health insurance. Lots of opportunity for growth. Discounted hotel rooms worldwide. I love my co-workers, and I'm proud to say I work here.

    Cons

    Very poor work/life balance. No holiday pay. Tuition reimbursement could be more substantial, although they would have to actually allow their employees a more flexible schedule to pursue higher education. Frequently lacking the tools necessary to fulfill my job requirements

    Advice to Management

    Allow for more part-time or on-call positions rather than consistently overworking a minimal number of employees. Allowing your employees to rest and maintain a life outside of work will lead to happier and more productive employees. Many other companies have already figured this out. It's time to be a bit more progressive.


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