Walker Information Reviews | Glassdoor

Walker Information Reviews

Updated August 18, 2017
22 reviews

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3.8
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Steve Walker
18 Ratings

22 Employee Reviews

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  1. "High Value CX Consulting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Walker Information full-time

    Pros

    Walker has a terrific group of talented people all dedicated to client service. Smart people, friendly to work with, committed to their clients.

    Cons

    There is no hiding at this company. Performance is expected.


  2. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager
    Current Employee - Project Manager
    Approves of CEO

    I have been working at Walker Information full-time (Less than a year)

    Pros

    You get experience in working in cross-functional teams, learning from people who are incredibly knowledgeable, benefits package is wonderful

    Cons

    You work a significant amount of overtime, balancing your work and home life is challenging if you don't make it a priority and set those boundaries from the get-go

    Advice to Management

    You can't expect to bring in new clients when current departments are already spread thin; there is no one to take on the new work.

  3. "Always a grind"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project M in Indianapolis, IN
    Former Employee - Senior Project M in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Walker Information full-time (More than 3 years)

    Pros

    Free drinks, relaxed dress code

    Cons

    As a lower level or even mid-level employee you'll be expected to sacrifice your social life for the benefit of Walker. It is not uncommon for APMs, PMs and SPMs to put in 50-60 hour weeks for a paltry salary. The work itself is not rewarding as you'll be consistently yelled at by clients and made to feel insignificant and replaceable by senior leadership. Also, I wouldn't recommend being a top performer as you'll be rewarded not with more money but with more work being dumped on your plate to make up for the less effective employees.


  4. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible work environment, casual dress code

    Cons

    Slow to change, nothing much


  5. "Neutral experience. Enjoyed some aspects, but a very demanding, low training, negative atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Project Manager in Indianapolis, IN
    Former Employee - Assistant Project Manager in Indianapolis, IN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Walker Information full-time (Less than a year)

    Pros

    Great benefits, atmosphere of community service, and lots of vacation time. Chain of command is clear and company goals are clear.

    Cons

    Just about everything about that job besides the pros. Little communication about progress, so many closed door conversations and gossip, training was poor, hard to take vacation time, little interaction with coworkers besides at work.

    Advice to Management

    Revamp your training process and communicate with employees about progress better.


  6. Helpful (1)

    "Excellent Place to Work and Grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Executibe in Indianapolis, IN
    Current Employee - Senior Executibe in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is in a great space and mission driven. They help the best companies in the world become more successful through improving their customers' experience. Place is chock full of smart people and exciting opportunities

    Cons

    Company is privately held and conservatively managed. They seem more interested in doing good work for clients that fit their strengths and maintaining a culture. This limits the companies growth.

    Advice to Management

    Become more aggressive about building the reputation and image of the company. Company can grow faster by unencumbering some of the conservative culture and letting more people innovate.


  7. "Tale of Two Companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    As long as you don't work Project Management, Walker is a dream place to work. Work-life balance is excellent, benefits are great, pay is so-so. For everyone but PM, talking time off is easy, although taking the full 216 hours can be difficult if you don't spread it out through the year.

    Cons

    Project Management is a different story. They seem to work 60+ hours, have to work to take time off, and burn out fast.

  8. "Walker Info"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved every minute at Walker. Great place to work.

    Cons

    Nothing negative to say about Walker.


  9. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Indianapolis, IN
    Current Employee - Anonymous Employee in Indianapolis, IN
    Recommends
    Approves of CEO

    I have been working at Walker Information full-time (More than 5 years)

    Pros

    I loved the people and environment. Enjoyed the variety in the work in client services and managing projects, working with different teams. They have a very generous PTO policy. A lot of people over the years have stayed for a really long time or have left and returned, sometimes more than once.

    Cons

    Some people might think the hours are long. I only left to live in a different city and try something new.


  10. "Plenty of challenges to keep me busy and satisfied."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walker Information full-time

    Pros

    This company has great talented people that interact with on a daily basis. I also get to work with some of the best and largest companies in the world. The work that I do keeps me challenged and I never have a chance to be bored. The company does a lot to help my day go better with some of the benefits like free soft drinks and healthy snacks and monthly free lunches. The CEO knows everyone by name.

    Cons

    Some people feel that they are overworked, but sometimes that is just part of being in the workforce.


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