Walmart eCommerce Director Reviews | Glassdoor

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Walmart eCommerce Director Reviews

Updated Jan 15, 2020

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4.5
96%
Recommend to a Friend
100%
Approve of CEO
Walmart eCommerce President & CEO of eCommerce Marc Lore
Marc Lore
5 Ratings
  1. Helpful (4)

    "Walmart.com is one of the most under-rated companies in the Silicon Valley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Director in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time for more than 3 years

    Pros

    If you're smart and can deliver results, you'll be able to get promoted easily (as long as you know how to build relationships across stakeholders).

    Cons

    Walmart is still going through an identity crisis of if we're Jet, Walmart.com, Walmart stores, Hayneedle, Moosejaw, etc etc

    Walmart eCommerce2018-12-05
  2. Helpful (1)

    "You Get what you put in, total trial by fire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Director in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time for more than 3 years

    Pros

    Excellent life-work balance, Fair team members, Lots of room for learnings

    Cons

    Leadership is rudderless a the C Level ...

    Advice to Management

    Drop the idea that folks from Jet.com know more about eCommerce than your staff in the Bay area. Recognize that folks in Bentonville want to learn eCommerce and need mentorship as eCommerce folks need merchandising skills.

    Walmart eCommerce2020-01-16
  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Director in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Walmart eCommerce for more than 5 years

    Pros

    One of the biggest stages on planet Lot's of new opportunities Very respectful culture

    Cons

    Turn over at Executive level

    Advice to Management

    Ask for help more often and then empower a leader to solve the problem.

    Walmart eCommerce2018-08-13
  4. "Amazing culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director, Product Management in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time for more than 5 years

    Pros

    Great people who really care about people's growth. Great CTO - Jeremy King. Huge push for diversity and inclusion. Pays really well.

    Cons

    Not a strong technology foundation yet as it has been primarily business led

    Walmart eCommerce2018-01-25
  5. Helpful (1)

    "Stable company; good for folks who need work / life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Director in San Bruno, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Walmart eCommerce full-time for more than 10 years

    Pros

    Large, stable company; ethical core values

    Cons

    Moves too slow; difficult to get things done

    Walmart eCommerce2017-12-06
  6. Helpful (1)

    "Dynamic Environment. Lots of Change."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time for more than a year

    Pros

    Great People. Lots of Passion.

    Cons

    Cultural Ambiguity. A combination of old school (Arkansas), new school (San Bruno), small start-up (Jet).

    Advice to Management

    Follow Netflix' approach and really drive a consistent culture of the top behaviors we expect from the associates.

    Walmart eCommerce2017-02-02
  7. Helpful (7)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in San Bruno, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Walmart eCommerce full-time for more than a year

    Pros

    Bad management, no decisions, no leadership

    Cons

    No productivity and effectiveness. Burning cash.

    Advice to Management

    Visionary people who has operational and execution excellence should run the company. It takes months to make a decision and hundreds of people just sit and do nothing but wait for the decision. This how the company should be run.

    Walmart eCommerce2016-09-16
  8. Helpful (2)

    "Good People"

    StarStarStarStarStar
    Current Employee - Director in San Bruno, CA

    I have been working at Walmart eCommerce full-time for more than 3 years

    Pros

    Good people, dedicated and hard working. I enjoy working here most of the time. Lots of potential for the company to go big things.

    Cons

    Frustrating lack of understanding about an online business Vs. Stores. Walmart.com is a comparably small business to Walmart stores, does not have the real independence needed to be as big as it could be.

    Walmart eCommerce2015-10-07
  9. Helpful (19)

    "Very mediocre place with bad quality talent and senior leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Director in San Bruno, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Walmart eCommerce full-time for more than a year

    Pros

    Only pros I can think of is that they have new buildings in san bruno and sunnyvale so you are not sitting in bad smelling and moldy offices like they do in Bentonville. Other than this, since they are desperate for talent and have a very bad reputation in Bay Area for the mediocre quality of their senior leadership, they tend to pay quite a bit to hire anyone. So maybe join them with a higher salary and then instantly start looking for your next gig which you can take in one year once you earn your sign on bonus. Other than this it is a laughable circus run by jokers

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    Cons

    Quality of senior leadership bench is exceptionally poor. Most of the good talent from mid executive to executive levels including from Kosmix (now walmart labs) is already gone further concentrating the pool of mediocrity. Instances of many senior leaders making a fool out of themselves in meetings as they do not really know much about ecommerce or innovation in retail. Lot of empty noise about competing with Amazon and Alibaba while basic talent in many functions is deplorable. I found it to be the biggest collection of underperformers ever seen with virtually every single project years behind schedule with very poor quality code. Some of the projects they will launch wont even matter now as the time of them have already gone by. If this is your idea of innovative and inspiring workplace then go ahead and join. Within first week you will regret your choice and then wait 51 more weeks to earn your signing bonus and get out. Most of the folks do the same. Lots of other game of thrones like drama goes on as incompetent leaders try to prolong their survival by always blaming someone or something else. Look up linked in profile of leaders whose group you might join and you will be shocked at their inexperience versus titles. Most negotiated their way in at those ranks from similar positions in small, inconsequential companies else they cannot even become Directors from inside working their way up. Many are quite dishonest too in their dealings. Do your research first and talk to at least a dozen insiders first before you join as some of the rosy reviews you read here might actually be posted by recruiters or some of the senior leaders themselves to save their face as they are quite dishonest in their dealings or talk to the people in the valley and ex Walmart folks to hear the real version

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    Advice to Management

    You should be really ashamed at running such a sub par entity in a place like silicon valley. A small firm of 100 people can really accomplish much more than what you have delivered in last several years and you are to be blamed for this nonsense and no one else. Let some talented executives from the likes of Amazon, Apple, Google, Facebook etc. come and take over the executive leadership ranks as they will understand technology, innovation, and even retail much better than you do and finally give this place a chance to deliver something of value.

    Show More
    Walmart eCommerce2015-10-09
  10. Helpful (14)

    "Sr. Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in San Bruno, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Walmart eCommerce full-time for more than 3 years

    Pros

    All advantages have been wasted away. Couple years back this outfit could have seriously challenged Amazon and the likes but likely it will not survive couple more years. Only pros as some have mentioned earlier are decent salaries while you really look for your next job away from madness and get your H1B done through them.Also if you are out of station candidate, use them to get your relocation done etc.

    Cons

    Just too many to list so will only mention themes- incompetent senior leadership (virtually bulk of VP+ folks), incompetent CEO who has no domain knowledge of the business, constant and maddening re-orgs to hide lack of work delivery, intense politics to get rid of people who can threaten survival of few top leaders who are mostly incompetent and ignorant, ludicrous leveling like few VPs who actually are senior manager level. If you are smart and can work for other top notch firms in the bay area like google, facebook, apple etc. then stay away unless you want to use them for relocation, H1B etc. as mentioned above. Every few months there are mass exits of people leaving voluntarily while the CEO and CTO spin stories to hide their incompetence and lack of knowledge. Excessive influence of Bentonville and they even inject their own clueless people in ecommerce arm. Most of them fail and waste more time while the world around Walmart.com is everyday innovating. I have a sell rating on this company. It likely will not even come close to giving Amazon any real competition.

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    Advice to Management

    Accept your mistakes and step down. You are the ones who are really destroying this place just to keep your fat paychecks going. Any other Fortune 50 firm, you would have been fired by now. Only once the top levels of leadership are purged, can this company try to salvage what is remaining but time is passing by soon and I think mostly likely it has already passed this company by

    Walmart eCommerce2015-09-18
Found 19 reviews