Walmart eCommerce Reviews | Glassdoor

Walmart eCommerce Reviews

Updated February 16, 2019
692 reviews

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3.2
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Walmart eCommerce President & CEO of eCommerce Marc Lore
Marc Lore
151 Ratings

Employee Reviews

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Pros
  • "Work life balance up to some extent but depends upon team" (in 111 reviews)

  • "Great place to start your career here as the company recognizes through promotions" (in 32 reviews)

Cons
  • "work life balance sometimes is not all there" (in 37 reviews)

  • "Upper management treated you like you were replaceable and didn't care about the individual at all" (in 18 reviews)

More Pros and Cons

  1. Featured Review

    "Web Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front End Web Developer in Sunnyvale, CA
    Current Employee - Front End Web Developer in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time (Less than a year)

    Pros

    Work life balance is good. Engineers here are experienced and kind to each other. Very enjoy working here.

    Cons

    Food is not free and not the best.


  2. "BLESSED"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Specialist in San Bruno, CA
    Current Employee - Category Specialist in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time (Less than a year)

    Pros

    amazing, kind, open people which makes up a super healthy working environment! I never thought that I would have such amazing work experience right after graduating. I feel super blessed! Pay is also pretty good- especially for entry level! Excited to see what comes next

    Cons

    sometimes heavy work during holidays

  3. "Sink or swim in this fast paced, high growth environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Development Manager in San Bruno, CA
    Current Employee - Senior Business Development Manager in San Bruno, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Walmart eCommerce full-time (More than 3 years)

    Pros

    - work on amazing projects at the forefront of commerce
    - learn and develop alongside amazing talent
    - if you show initiative, take ownership and be an expert at self promotion you can achieve career growth
    - great benefits

    Cons

    - fast evolving strategy means you must adapt continuously to survive
    - revolving door of leadership means a constant need to pivot and re-prove yourself. You are continually interviewing for your own job (keeps you sharp though!)
    - the feeling is that all Associates are fighting for their lives which results in a culture of leadership managing upwards and not investing in developing their direct reports
    - heavily understaffed

    Advice to Management

    The mission to win both in-store and online is a difficult but commendable one, which Associates are fully behind. Headcount lags well behind the steep growth trajectory which can be brutal for the understaffed teams. Show more empathy to dedicated, high performing people and set goals/ expectations realistically and clearly.


  4. "@WalmartLabs"

    StarStarStarStarStar
    Current Employee - Senior Engineering Manager
    Current Employee - Senior Engineering Manager

    I have been working at Walmart eCommerce full-time

    Pros

    good tech work, good work life balance, flexibility

    Cons

    not diverse, not much innovation


  5. "Very good"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Takes care of employees during disasters and employs many people in each town supporting many families

    Cons

    Not having enough help in each dept

    Advice to Management

    Be fair to each employee and you will have faithful employees


  6. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Sunnyvale, CA
    Current Employee - Software Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time (More than a year)

    Pros

    Good place to work and to learn all new technologies

    Cons

    Time lines are too aggressive


  7. "Category management could learn some people skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Category Specialist in San Bruno, CA
    Current Employee - Category Specialist in San Bruno, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time (Less than a year)

    Pros

    Great starting point from colege, there are many tools you can learn from and the coworkers are super friendl and helpful. The company has a lot of resources and is trying to grow in many different directions.

    Cons

    I'm not sure if the open desk concept is sometimes forgotten by upper management when you can overhearing them talking negatively about the people they manage. This makes me believe there is a misunderstanding in how to properly communicate with one another. Really hoping Wal-Mart can correct this issue as having effective, respectful, integrity for one another is a prerequisite to being successful. The company has high potential but lets remember this isn't a high school.

    Advice to Management

    Step up to the plate and understand that hard work and intergrity should be valued over favorites. If you want to be a strong company, lead by example

  8. Helpful (8)

    "Largely underestimated because of the surrounding big tech companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Walmart eCommerce full-time (More than 3 years)

    Pros

    - The rumors that everyone is happy at Walmart Labs is true
    - Impactful work, helping store associates, streamlining the customer's experiences, the app, etc
    - All my managers are always smiling, genuinely
    - No one has a huge ego, unlike the rest of the Bay Area tech scene
    - Managers care to see how you feel about the overall team/company
    - Remote friendly
    - Everyone is autonomous (slackers beware)
    - Career opportunities are there, like most corporate companies

    Cons

    - Lots of CEOs, it's a bit confusing what they all do
    - Parking is limited
    - Path to get hired seems to be to come in as a contractor first
    - No apprenticeship programs for people starting their careers
    - Process-heavy interviews in the name of "removing bias" but involves more biased managers therefore denying candidates more often.
    - No Diversity & Inclusion programs (if they exist, they don't actually do anything)
    - No Unconscious Bias assessment and training.
    - No inclusive internships (exclusive to college kids for 2-3 months of the year)
    - For being the largest employer in the world, they don't hire very many Junior/Associate-level/recent grads.
    - Not very diverse (you have better chances if you're white, Asian, Indian, or a man)
    - No outreach for those with alternate career paths (self-taught people & freelancers will have a hard time getting hired)
    - Apparently lots of candidates take offers from neighboring companies because Walmart salaries don't compare. The reason is "we're not a tech company".
    - You have to be a self-starter to get things going
    - Holiday season is a busy season
    - Few holidays

    Advice to Management

    Burnout through the holidays is a thing.
    Project/Product Managers should be more flexible with deadlines.

    VPs and Exec level people: please hire and promote more Blacks, Hispanics, and women proportionate to the populations you're a part of. It's not that they're not qualified peoples, it's that you're still biased. Give them a chance.

    And please don't make "diversity of thought" a thing, in many spaces it's code word for political extremism.


  9. "Good place to work with some riders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Data Scientist in San Bruno, CA
    Current Employee - Staff Data Scientist in San Bruno, CA
    Doesn't Recommend

    I have been working at Walmart eCommerce full-time (More than 3 years)

    Pros

    1. Great opportunities to learn, especially for fresh graduates beginning their careers.
    2. Flexible hours and work schedules...depending on the group.
    3. Decent perks, salary, and overall comp.
    4. Diversity is great and aggressively promoted.

    Cons

    1. Nepotism in hiring.
    2. Lack of transparency in a lot of things.
    3. Reporting structure is lopsided..as a data scientist your scope to grow might be limited unless you are heavily IT focused.
    4. Because of the above reasons, possible to find yourself reporting to someone not competent enough.


  10. "Understaffed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Walmart eCommerce full-time (More than 3 years)

    Pros

    40 hour a week mostly

    Cons

    Severely understaffed at all times