Walmart eCommerce Reviews | Glassdoor

Walmart eCommerce Reviews

Updated January 17, 2019
682 reviews

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3.2
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Walmart eCommerce President & CEO of eCommerce Marc Lore
Marc Lore
146 Ratings

682 Employee Reviews

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Pros
  • "Work life balance up to some extent but depends upon team" (in 110 reviews)

  • "Great place to start your career here as the company recognizes through promotions" (in 32 reviews)

Cons
  • "work life balance sometimes is not all there" (in 37 reviews)

  • "Upper management treated you like you were replaceable and didn't care about the individual at all" (in 18 reviews)

More Pros and Cons

  1. "Great Please to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce full-time

    Pros

    i love working at walmart

    Cons

    sometimes i could use more autonomy


  2. Helpful (4)

    "Largely underestimated because of the surrounding big tech companies"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Walmart eCommerce full-time (More than 3 years)

    Pros

    - The rumors that everyone is happy at Walmart Labs is true
    - Impactful work, helping store associates, streamlining the customer's experiences, the app, etc
    - All my managers are always smiling, genuinely
    - No one has a huge ego, unlike the rest of the Bay Area tech scene
    - Managers care to see how you feel about the overall team/company
    - Remote friendly
    - Everyone is autonomous (slackers beware)
    - Career opportunities are there, like most corporate companies

    Cons

    - Lots of CEOs, it's a bit confusing what they all do
    - Parking is limited
    - Path to get hired seems to be to come in as a contractor first
    - No apprenticeship programs for people starting their careers
    - Process-heavy interviews in the name of "removing bias" but involves more biased managers therefore denying candidates more often.
    - No Diversity & Inclusion programs (if they exist, they don't actually do anything)
    - No Unconscious Bias assessment and training.
    - No inclusive internships (exclusive to college kids for 2-3 months of the year)
    - For being the largest employer in the world, they don't hire very many Junior/Associate-level/recent grads.
    - Not very diverse (you have better chances if you're white, Asian, Indian, or a man)
    - No outreach for those with alternate career paths (self-taught people & freelancers will have a hard time getting hired)
    - Apparently lots of candidates take offers from neighboring companies because Walmart salaries don't compare. The reason is "we're not a tech company".
    - You have to be a self-starter to get things going
    - Holiday season is a busy season
    - Few holidays

    Advice to Management

    Burnout through the holidays is a thing.
    Project/Product Managers should be more flexible with deadlines.

    VPs and Exec level people: please hire and promote more Blacks, Hispanics, and women proportionate to the populations you're a part of. It's not that they're not qualified peoples, it's that you're still biased. Give them a chance.

    And please don't make "diversity of thought" a thing, in many spaces it's code word for political extremism.

  3. "Good Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Resolutions Specialist
    Current Employee - Senior Customer Resolutions Specialist
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time (Less than a year)

    Pros

    Good work environment, training, food perks, no stress

    Cons

    Job Outsourcing, new shift bid process, numbers driven

    Advice to Management

    Keep doing what you're doing


  4. "Good experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Recommends

    Pros

    Walmart gave me opportunities to invent the future of eCommerce and work besides very talented engineers, many of which came from startup acquisitions.

    Cons

    My experience at Walmart was exception. But it varies depending on your Manager and VP. There are plenty of folks trapped doing tech migrations.


  5. "They don’t care"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Shopper
    Former Employee - Personal Shopper

    Pros

    Easy work when not busy

    Cons

    Unhappy customers are always rude


  6. "Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Self Checkout Host
    Former Employee - Self Checkout Host

    I worked at Walmart eCommerce (Less than a year)

    Pros

    Hours, pay, benefits and Even App.

    Cons

    Non-flexible work schedule and raises


  7. "Great place to work depending on your group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great people who are always willing to help and contribute.

    Cons

    You have to learn how to do the walmart cheer which is both good and bad.

    Advice to Management

    Focus on the fundamentals and learn from previous lessons.

  8. Helpful (4)

    "Walmart.com is one of the most under-rated companies in the Silicon Valley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Sunnyvale, CA
    Current Employee - Associate Director in Sunnyvale, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time (More than 3 years)

    Pros

    If you're smart and can deliver results, you'll be able to get promoted easily (as long as you know how to build relationships across stakeholders).

    Cons

    Walmart is still going through an identity crisis of if we're Jet, Walmart.com, Walmart stores, Hayneedle, Moosejaw, etc etc


  9. "meat team associate"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Walmart eCommerce full-time

    Pros

    i have a good boss

    Cons

    the hours and days off


  10. "Retaliatory Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Walmart eCommerce full-time

    Pros

    Work life balance
    Compensation
    Benefits
    Unlimited PTO

    Cons

    Vicious and Retaliatory Culture
    Incompetent middle management
    Lack of Learning
    Office Politics

    Advice to Management

    Please bring transparency into the systems and hire competent middle management.


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