Walmart eCommerce Reviews | Glassdoor

Walmart eCommerce Reviews

Updated June 26, 2017
448 reviews

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448 Employee Reviews

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Pros
  • Walmart e-commerce is true to their values and insuring their employees are compensated and have work/life balance (in 75 reviews)

  • Great place to help start a new business in e-commerce (in 21 reviews)

Cons
  • Code quality is pathetic, people are not professional and work life balance is not great either (in 20 reviews)

  • While compensation is competitive among the market, lacking in other benefits such as healthcare, no free food, and not many other perks (in 11 reviews)

More Pros and Cons

  1. Helpful (11)

    "Took a turn to worse last few months"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Sunnyvale, CA
    Current Employee - Software Engineer in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Walmart eCommerce full-time (More than 5 years)

    Pros

    Good teammates, projects, pay structure

    Cons

    - NO PARKING ON CAMPUS!! (They expect employees to find public/street parking nearby and walk almost a mile to reach work. The way we found about is by parking tickets, no internal communication was provided about the new rules). What kind of workplace is that?

    - DELIBERATE DELAY IN INTERNAL GREEN CARD application process by immigration team. Every little thing (wage determination, ETA filing, etc takes almost triple the time it used to take a year ago)

    - ANNOUNCING REMOVAL OF INTERNAL FEEDBACK FORUM with very little notice. Multiple people have expressed support against the removal as no alternate channel was provided.

    - A few other cons include: No 401k match/orthodontic coverage in the first 1 year, sub-standard free Friday lunch, only 6 holidays per year (only 5 since most work on Thanksgiving), horrible middle management


  2. Helpful (4)

    "No longer cutting edge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Walmart eCommerce full-time (More than 3 years)

    Pros

    Still lots of modern technologies to learn.

    Cons

    Too much bureaucracy is in the way

    Advice to Management

    Get rid of Remedy and Change Approval Board, both are useless relics of the past that provide nothing but agony to engineers.


  3. Helpful (3)

    "Extremely Disfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time (More than 3 years)

    Pros

    Exciting time with Jet/Hayneedle/Shoe Buy
    Good compensation

    Cons

    Management does not communicate well. Lots of reorgs: 3 bosses in 2 years. It is more about who likes you then what you deliver. Engineers are treated much better than other employees.

    Advice to Management

    Houseclean at the upper levels. They set the tone.


  4. "Fine environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Current Employee - Senior Software Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Walmart eCommerce full-time

    Pros

    Big investment in development ops to help with implementation.

    Cons

    No holiday party. Lousy parking. Most engineers don't get Thanksgiving weekend off due to Black Friday support.


  5. Helpful (10)

    "This company truly sucks"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist in San Bruno, CA
    Current Employee - Senior Specialist in San Bruno, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Free coffee and fruit
    free shuttle and good office layout

    Cons

    1, Walmart eCommerce is the place where networking is more important than anything, your hardwork, intelligence is not regarded as long as you don't be the one with good relationship with others.

    2, Walmart eCommerce provide little or no care for the development of the employee. Please be noted before you take this company'es offer: they want you to do highly repetitive work like a robot, You Will no little or Zero learning during your time here.

    3,Walmart eCommerce is not flexible at all..You will get scold if you get away from your seat and try to sit in sofa area (I always wondering if they don't want you to seat and work in sofa area while you are tired, why they offer a sofa)

    4. This company is not a right place for some one who really want to achieve something, it a place for you to wait and die.

    5, This company LIKE TO WITHDRAW offers. I heard it many times, they withdraw offers they issued, leaving the person in a "Jobless" situation. and they only give you 5 days notice if they want you to leave. This week, one of my colleagues resigned because she is so angry that her contract is terminated by Walmart and that contact is for at least one year. So TAKE SECOND THOUGHT ON WALMART DOT COM offer, You CANNOT trust those people.

    Advice to Management

    try to take care of your teammate and don't treat them at your free labor.
    Please outsmart your employee, otherwise you just looks stupid in front of them.


  6. Helpful (8)

    "merchandising"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Current Employee - Anonymous Employee in San Bruno, CA
    Negative Outlook
    Approves of CEO

    Pros

    Good work-life balance & great mid-level managers.

    Cons

    Not fast-paced enough. Will not win with current merchandising leadership.

    Advice to Management

    Terrible senior leadership in merchandising and demand planning. Not motivational or inspirational. Employee ideas are not valued. Great employees are leaving solely due to leadership.


  7. Helpful (9)

    "Nice work life balance, decent pay at the cost of office politics & some mediocrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Software Engineer in Sunnyvale, CA
    Current Employee - Staff Software Engineer in Sunnyvale, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Walmart eCommerce full-time

    Pros

    Work life balance
    Good pay
    Work on latest technologies
    Ability to change teams, if bored/dissatisfied
    Few good folks

    Cons

    Bureaucratic, political environment
    Insecure management, no clue about what's going on
    Quite a few mediocre folks around, but too many in management
    What's with some folks having extremely poor communication skills? Please don't hire folks who have contracting history as FTE.

    A lot of folks who are here for too long(you'll find many) tend to be bad. I think they are stuck here mostly because they can't find opportunities outside, and even if they do, they pay is lower than here.

    Sometimes the whole family barring their child(as they are not in work age yet) work here. Since they take home a significant pay home that way, they think they are very secure and really don't put much effort in work. They tend to be worse, are nasty to work with. They just don't give a damn about anything and play survival + rotating b/w teams game. Firing such folks even if you know they don't produce quality work is just hard. The more friends and relatives you have working here, the more rooted you are and hard to uproot.

    Usually acquihires are given good bonus+huge bump up in designation & responsibilities that they think are masters of universe and too smart, but they aren't. If you look them up, their career is just a joke.

    Advice to Management

    Please don't create your dynasty, have ethics and show some spine. Get rid of poor performers, reward meritocracy.


  8. Helpful (2)

    "Senior Production Artist"

    Star Star Star Star Star
    Current Employee - Senior Production Artist in San Bruno, CA
    Current Employee - Senior Production Artist in San Bruno, CA

    I have been working at Walmart eCommerce full-time (More than 8 years)

    Pros

    Company gives you a second chance to shine!

    Cons

    Mother ship is in Bentonville so there is a lot of last minute changes!


  9. Helpful (6)

    "Not a place for WOV/POC creative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web/Graphic Designer in San Bruno, CA
    Former Employee - Web/Graphic Designer in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Walmart eCommerce full-time

    Pros

    It's great experience to work and collaborate in big cross functional teams

    Cons

    The beauracracy is terrible. They appreciate mediocracy rather than innovative just damn good. People are actually offended by work that exceeds expectations. It is very hard to move up and get promotions, it's not clear, even with the new career roadmap against how people get their annual reviews.

    Advice to Management

    Some managers are honestly great but some, especially my previous one is not a manager at all by any means. Within the creative team there is very strong white and male supremacy that is just very sad to have in the Bay Area in 2016.


  10. Helpful (9)

    "Product and UX teams are a joke"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in San Bruno, CA
    Former Employee - Anonymous Employee in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Walmart eCommerce (More than a year)

    Pros

    Decent base pay (still not as competitive as the tech giants in the Bay)
    401K
    Depending on the team and manager, can be an “ok” place to work

    Cons

    Product and UX teams within @Labs are mediocre at best.

    We have line-level PMs to Senior Directors who don’t know how to run a meeting let alone run sprint planning. They are so mediocre, full of apathy (aren’t they supposed to be the face of their product and team?), typical 9-5 and as Mr. Trump would say “weak people” that even being called a passive-aggressive (which is very common in the Bay Area) would be considered a compliment. If you ask a PM what was their single biggest achievement last week? The answer will be: oh I told Business to <woof>-off. It’s not: oh I ran some #s, did a deep-dive on a feature with my team, bounced-off ideas for a hackathon, worked on a new strategy to get more sign-ups etc.

    And speaking of designers: they can’t move fast because they follow a traditional, waterfall approach. When UX churns out <woofy> design, their lame excuse time and again is “oh Walmart.com demographic is very different" - no it’s not. Not anymore. They are not <woofs> – unlike people from North Korea, US shoppers have access to the internet and are free to browse every g-d shopping website. By the way, what's more interesting is: every design (incl. something as small as font-color change) needs to be “approved” by an archaic committee of senior leaders – who all assemble for a few minutes, share their random $.02 and go back to browsing news websites and having long lunches. If you ask these so called “senior leaders” to design something in Sketch, I bet you $100 that they will fail miserably. Apple, FB etc. all have design review meetings – but they discuss and give feedback to the right problems that deserve honest attention - not every little change.

    I only know of 1-2 PMs who know what the F is going on (you’d be confused if they are Design Leads or Engineering Managers as they know their s--t in and out) and get well respected by their teams. If you’re in HR or leadership – hear me out: your top PMs are on the run – the only reason they are still @Labs is because of H1B visa. Motivate and promote ‘em before they leave you scrambling.

    Advice to Management

    With the team that you have, it will be very tough to support Marc's ideas.


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