Walmart eCommerce "ecommerce" Reviews | Glassdoor

Walmart eCommerce Reviews

Updated Sep 10, 2019

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3.2
48%
Recommend to a Friend
67%
Approve of CEO
Walmart eCommerce President & CEO of eCommerce Marc Lore
Marc Lore
233 Ratings
  1. Helpful (6)

    "Leadership has shown how quickly values, culture, and associates are tossed out the window"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Walmart eCommerce full-time

    Pros

    Potential to learn a lot about eCommerce really fast, and the chance to work with Associates who really care

    Cons

    Former Pros no more: Respect for the Individual, Work/Life balance, Open Door policy

    Walmart eCommerce2017-12-13
  2. Helpful (2)

    "Management Chaos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Data Scientist in San Bruno, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Walmart eCommerce for less than a year

    Pros

    1. Fast-growing online shopping team with lots of opening 2. Competitive salary 3. The eCommerce headquarter office is just 10 minutes drive from the International Airport of San Francisco

    Cons

    1. The hiring process takes forever and plan changes... make sure you have good patience 2. Not a interesting workplace 3. The company's culture is" saving every penny"

    Walmart eCommerce2017-05-08
  3. Helpful (1)

    "culture"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Walmart eCommerce full-time

    Pros

    Opportunity to succeed in ecommerce because of Salmart's scale

    Cons

    Slow / No decision making leading to chaos

    Walmart eCommerce2017-05-01
  4. "Wonderful Company, Wonderful Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Intern - Anonymous Intern in San Bruno, CA
    Recommends
    Positive Outlook

    I worked at Walmart eCommerce for less than a year

    Pros

    They worked with you to show you all parts of the Walmart eCommerce business before delving into your individual projects.

    Cons

    Right now Walmart is doing everything in their power to compete with Amazon. Because of this they have a "do it now, fix it later" mentality which can be detrimental at times

    Advice to Management

    I would say they need to structure the intern experience more especially for the eCommerce interns. It was definitely unorganized many times

    Walmart eCommerce2016-09-29
  5. Helpful (2)

    "Interesting Opportunity with room for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time

    Pros

    Walmart eCommerce is in an interesting position - they are trying to figure out what the best omni-channel strategy is to better serve our customers. Furthermore, the company is committed to grow in this channel and are doing everything they can to deliver, reflected by heavy investments in the business. The culture is close enough to Bentonville to have some similarities, but far enough to be in Silicon Valley to feel somewhat tech-y.

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    Cons

    It sometimes feels that there is no focus, and the company is trying to build the plane while flying it, without clearly laying what the priorities are and committing to them. Everything feels urgent and important, and when that happens, nothing is.

    Advice to Management

    You don't have to be Amazon and that be your target. Your target should be to focus on who your customers are, and aim to serve them better, while leveraging your assets.

    Walmart eCommerce2016-07-01
  6. "Well Enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor 
    Recommends

    I worked at Walmart eCommerce for more than 5 years

    Pros

    You can learn a lot of the eCommerce Industry

    Cons

    Big Company, small oportunities. Lots of stress

    Walmart eCommerce2016-06-25
  7. Helpful (6)

    "It's all Politics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Walmart eCommerce full-time for more than 3 years

    Pros

    It's a must war for walmart for better or for worse, so Walmart is pouring lots of cash into eCommerce. Better than industry bonus structure and guaranteed annual stock award are good.

    Cons

    Very bureaucratic. People talk the talk but don't walk the walk, and then take all the credits. Management doesn't know what's going on when it comes to engineering. IT IS NOT A TECHNICAL COMPANY. If you are an engineer and like to learn from your peer, this might not be the company for you. However, if you want a stable job instead of going after those insane unicorns, this is a safe place to collect paychecks.

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    Advice to Management

    Cut the mid-management level. Don't run this company like Walmart. Run it like, well, Amazon?

    Walmart eCommerce2016-06-03
  8. Helpful (22)

    "Survival of the dirtiest"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Software Engineer in Sunnyvale, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Walmart eCommerce

    Pros

    - Good salary - World's largest retailer - 401K - Few good humans - 10% discount at stores. - Opportunity to work and change exciting areas in eCommerce - Generous H1B & PERM processing(Amazing (4)people in Immigration team) - Annual Incentive. - If you happen to work in Walmart.com on a good area, you are lucky. - Proud brand. - Good place to learn Dont's. - Great place to learn how not to be ! - Ping pong Tip: Teams to look for: Few teams in Customer Promise, Digital Mobile, OneOps. Avoid other market teams if possible. Its a great company, its WALMART for God sake ! But if you are very ambitious, very intelligent, very passionate and have other choices at the same salary level, you can probably give deeper thoughts and analysis and ask few more questions. If you are mid level at your career, its a good choice.

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    Cons

    Where do I start: - Its humorous to watch people managers that have 90's degrees trying to prove technical. This is bay area, home of best universities ! Pls wake up ! It sounds kiddish when you folks talk in meetings. Let the people you hired do their job. - Managers can travel business classes and spend irresponsibly(and proudly chatter) with no purpose expect eating food. But initiatives will get declined with silly reasons like no budget for 10TB of memory. If this sounds good, you have a problem. - Paradise for contractors(spouse referrals). Lethargic approach in hiring contractors. There are lot of nice and deserving people that work like crazy, but wont get recognized. But contractors that plan their vacations during 5 days of work for the coming holiday can survive with 3 digit/hr billing rates. No issues. - The group that I worked in had few adult activities during business hrs affecting other folks for prolonged period, but the management only showed blind sight. - Internal transfer process is almost non-existent. People that have proven track record, crave to work hard and grow organically will find no takers even after literally touching manager's foot. - Most promotions are not deserved. It doesn't matter how much you know, who you know matters. - Have witnessed managers cook up & manipulating reports/charts etc., when presenting to leadership. Not once. - Largely dominated by 1 ethnic group. No bias. When it brings a ugly culture to the whole company, it needs a check. - Anyone with access to check-in a piece of code can break things and affect solid 2 days of work easily. I bet ! No concept of sanity or continuous integration. But there is a team that dedicatedly works in engineering tools. I really don't know what the directors and Sr Directors's day to day routine are. - Do a simple test. Break a very very simple integrating on purpose in Production. It will take 10 mins for the siteops to reach support team, support team will take 10 mins to login, 10 more minutes to recognize there is a problem, 20 minus to find a relevant team, 10 minus for the relevant team to come in contact and atleast 1-2 hrs to even recognize the problem. If it involves Bentonville, add a bonus 2hrs. By now, there would have been tons of orders lost. Such is the volume. Just do this exercise and see yourself what happens. No joke ! - When someone asks me, "How is the culture in Walmart eCommerce like ?". I am like, "depends on the manager". If this sounds good, why do we need many layers of leadership beyond managers ? Let them report to CEO? - 80% of the work is done by 20% of the people. - Credit stealing is the primary occupation for majority of folks in the above 80%. Been a victim, many times. - Many capable people are sticking for Green Card, looking for right opportunities or waiting for the right move. Many good leaders have left. - Its a great place for people in Washington D.C to conduct campus recruitment on Walmart eCommerce premises. The drive would empty almost half of this company. Why? Such is their political skills. You can find some best people that can employed in lobbying ! D.C folks, are you hearing ? - People could go any extent to capture power. Even to the extent of humiliating sincere and passionate efforts. Been a victim. - Seldom have looked upon someone as true leader. Infant, got more inspiration from my peers. - Managers and reportee's keep each other insecure with simple strategies.

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    Advice to Management

    - You need not send any managers to Stanford course. A 1 day gardening class will do, where they can learn how to water, fertile soil and help the plant thrive. If you think you have hired common sensical humans as managers, then please ask them to apply the learnings in the class to humans and teams. - Please provide some good food options in cafetaria. One can earn multiple 1000's in here, but only to buy dry pizza slices ? Its the very basis of existence. Pls do that. - Just like food is the basic reason for existence for humans, code is your labs business ! Invest a lot around it ! Your charts, you business, your jobs are non-existent with a focus on this. - Pls keep groupism at check overtime. - Adopt Global strategy - Hire attitude, train skill. - Let Bentonville decide your budget. But thats doesn't mean you wont be able to run this awesome technological company atleast closer to the good's of fellow technological company. - I do know the salary ranges and understand its tough to hire only the best in market being in Bay area. But the good news is, you dont need to have the best expect in few algothrims heavy areas. Hire lot of passionately attitude folks ! Pump in some inspiring blood into the stream.

    Show More
    Walmart eCommerce2016-04-27
  9. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time for more than a year

    Pros

    Most of the perks that the other tech offices have (shuttles, on-site services, free coffee, gym and fitness classes on-site), just smaller scale (and no free lunch!). Great place to get your feet wet in the eCommerce industry and grow -- they do convert a lot of contractors to full-time.

    Cons

    Open office culture leads to lots of collaboration, but also means little privacy and lots of distractions (no one has a closed door office, though VPs and above do have private conference rooms). Work/Life balance during the holiday season (Oct-Dec) doesn't exist for many groups as there are obligatory on-call hours, plus weekend and evening work.

    Advice to Management

    Keep up the good work and keep communicating through tough times. Transparency is helpful and leads to trust and loyalty.

    Walmart eCommerce2016-03-07
  10. Helpful (5)

    "Great Company but with Challenges, Cost and Risk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Walmart eCommerce full-time for more than 5 years

    Pros

    The President of the eCommerce business is a visionary leader who has kept the business moving forward inspite of significant weakness across the senior leadership team. There are some incredibly talented people in middle and senior leadership. The parent company, Walmart is invested heavily in winning at eCommerce. Walmart is a great resume builder as other employers believe if you can make it there - you must be good. WeC is trying really hard to be a cool, Silicon Valley Company and leveraging everything they can to make the workplace "fun". There are career opportunities if you can survive the turbulence. One of the Valley's top 15 paying employers in total compensation but benefits aren't competitive.

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    Cons

    Certain weak key senior leaders are killing the motivation of talented individuals in their organizations. Politics isn't as much of an issue as the protection of sacred cows that repel talented individuals. Lack of real accountability is also an issue along with scapegoating. If you decide to work for Walmart eCommerce be prepared to defend yourself to family, friends, former coworker and strangers. There are good things about Walmart, just prepare to spend your life explaining what they are as the Bentonville leadership is intoxicated on their own koolaid and don't realize how disliked the company is outside of NWA.

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    Advice to Management

    If you are ineffective and holding the company back, please leave. If you are a competent leader, then do what you know is right and take action. Pay attention to the talent drain that is occurring now. People who you have considered top, key talent are leaving - think about why.

    Walmart eCommerce2015-10-31
Found 37 reviews