Walmart eCommerce "ecommerce" Reviews | Glassdoor

Walmart eCommerce Reviews

Updated Sep 10, 2019

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3.2
48%
Recommend to a Friend
67%
Approve of CEO
Walmart eCommerce President & CEO of eCommerce Marc Lore
Marc Lore
233 Ratings
  1. "Great to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Bruno, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time for less than a year

    Pros

    Strong culture. Lot of extra curricular activities :) Supportive environment. Lot of knowledge in-house. Industry leader. Will look excellent on resume. eCommerce treated different from Stores as a company. Smart leadership willing to make changes.

    Cons

    Not many that I can think of. I believe some legacy policies/work processes taken from store need update/changes - while the dotocm business needs to utilize legacy knowledge, it also needs to evolve from it.

    Walmart eCommerce2013-04-28
  2. "Good Stuff!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in San Bruno, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Walmart eCommerce full-time for less than a year

    Pros

    The people are friendly and the work is challenging. The potential of the impact that we can make in ecommerce is amazing.

    Cons

    The start up feel is energizing, but it can sometimes make you crazy. We are moving so quickly that simple processes are either complicated or nonexistent.

    Advice to Management

    Keep the energy going...but a little more structure would be nice.

    Walmart eCommerce2013-03-11
  3. Helpful (5)

    "Lack of leadership/direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruiting Coordinator in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Walmart eCommerce full-time for more than 5 years

    Pros

    Walmart eCommerce has some fantastic people working there.

    Cons

    Poor leadership and a real lack of vision/direction is leading to poor morale and people leaving in droves.

    Walmart eCommerce2012-08-16
  4. Helpful (4)

    "Not a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineering Manager in San Bruno, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Walmart eCommerce full-time for more than a year

    Pros

    Fortune 100, Compensation Ok, exposure to eCommerce for one of the largest companies

    Cons

    Chaos, no career growth, work life balance

    Advice to Management

    Invest in people

    Walmart eCommerce2012-08-08
  5. Helpful (1)

    "Very centralized workspace with almost all direction coming from headquarters in Arkansas."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Associate Manager in San Bruno, CA
    No opinion of CEO

    I have been working at Walmart eCommerce

    Pros

    * Location is great with dedicated parking garage & security onsite. * Opportunities to work in other departments * Plenty of potential in the Ecommerce space considering they are the largest retailer in the World

    Cons

    * Getting internal projects in the books is next to impossible especially if it requires engineer hours * Gaps in supervision & direction are very evident when senior people leave * You need to fight for visibility as management has deemed certain departments more important than others

    Advice to Management

    * Decentralize the supervision * Offer a flatter working environment * Lessen bureaucracy & give the power back to employees to make decisions

    Walmart eCommerce2012-03-23
  6. Helpful (2)

    "Employees pay for leadership's lack of vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Product Manager in Brisbane, CA
    Doesn't Recommend
    No opinion of CEO

    I worked at Walmart eCommerce

    Pros

    Some smart people (hard to find though), real understanding of how to build an ecommerce platform from the ground up. Great work-life balance, very convenient office location.

    Cons

    Being mediocre is okay, in fact it is preferred. Managers are constantly making trade offs on features and the customer experience is low priority. Leadership is shaky, too many reorgs in the last year have resulted in talented individuals leaving, either voluntarily or otherwise. As a result of this productivity is lost and you are afraid to invest too much in a particular direction because you don't know if management might change their mind about it tomorrow.

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    Advice to Management

    Stabilize the company and figure out where you want to go and then stick with it. Frequent restructuring and treating one group in the company better than the rest is bad for employee morale.

    Walmart eCommerce2012-03-21
  7. Helpful (10)

    "Great for experience building, but very political and unfocused"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Product Management in Brisbane, CA
    Doesn't Recommend
    No opinion of CEO

    I have been working at Walmart eCommerce

    Pros

    One year of experience at Walmart.com or "Walmart Global eCommerce" as part of it is now known, post-reorg, is equivalent to at least 3 years anywhere else. They variety and types of projects you will work on, and their real world impact (in terms of the numbers of customers and revenue) pales in comparison to most places. Getting even small or moderate size products to launch is a feat that involves a perilous tip-toe around politics and knowing what battles to fight and with whom. After being put through the ringer here, you will be well-prepared for many other challenges in your future career. If you choose to stay, there is opportunity to move up the ladder but ONLY if you play the political game. This game is what gets you promoted, not your competency or knowledge. The best part about Walmart.com is the people you work with. Like boot camp or fellow soldiers having gone through a war, you develop long lasting friendships with some. Several co-workers start feel like an extended family.

    Show More

    Cons

    There is very little true product ownership; many times projects and even features can be dictated by upper management. It is also common for upper management to change strategy 180 degrees and cause swirl and undermine the creative process. Burnout is common and sometimes the best employees, who are still in high demand even in the downturn, are the first to get frustrated and head for the exists. The irony is that more would get done in the end if the executive team would stop trying to push, push, push and simply give more decision making and accountability to those who execute and define the products. There has been talk of this changing for years, however it has not yet happened yet. There is also a percentage of persons at the company that simply play the political game or even go so far as to move up the ladder by blazing a trail of destruction behind them. This pattern tends to be common with early to mid-career top-20 MBA school grads in the mid to senior management area that have been hired by those of the same profile. Some of the employees that actually add true value to the organization are the ones who are the least appreciated. There is also a continuous mode of crisis and the need to get things done NOW (due to the lack of focus and constant change in direction). This is setting the stage for turnover and burnout, and also keeps individuals from having the time for things such as industry research, professional development, and even trying to identify and solve problems creatively. This is one of the biggest shames because there is percentage of very talented and smart people that would add value to the company (and ultimately save customers money in line with the organizations mission) if they were just allowed some breathing room.

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    Advice to Management

    A radical cultural transformation is needed within the e-commerce team in Brisbane. This used to be the rockstar team when the Bentonville HQ bought the tiny Homewarehouse.com in the dot-com crash. To get this back, we need benefits that compete with other Bay Area internet companies (not retailers) and to bring in outside senior and mid-level leadership from "fun" silicon valley companies that know how to get the best out of smart people. To do this you must cut the leash and give them a budget and full authority over benefits, policies, and structure separate from the Arkansas home office. This will in the end benefit the company and the customer more than the current path.

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    Walmart eCommerce2010-06-22
Found 37 reviews